Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How can I view Netflix movies in Dolby digital 5.1 sound?

With my newATV I can view HD movies and TV shows in Dolby digital. However, when I download a Netflix movie, it is always played in stereo. I have tried lots of films, including Avatar. All only play in stereo. Anyone else have this problem too?
I wish netflix "watch instantly" would indicate whether a film was in HD with 5.1 sound. Could it be that if your download speed is slow, Netflix reverts to SD and stereo? Like I mentioned, downloAds from Apple are fine in Dolby.

Dell, Windows XP Pro

Posted on Oct 3, 2010 5:32 PM

Reply
39 replies

Jan 31, 2011 8:05 PM in response to tgibbs

Netflix has announced that they will be rolling out 5.1 audio to other devices, but they haven't announced a definite schedule.


Netflix will use Dolby Digital Plus for streaming 5.1 audio, from there it's up to the device manufacturers to update their software. The Netflix player in the PS3 supports it, and Microsoft is adding support for it in the Silverlight plugin for browsers, but it will be up to Apple to release an update that will support it in the embedded Netflix player on the ATV.

Jul 9, 2011 2:36 AM in response to Cmay1

Now we all can watch movies and tv shows to netflix with the realism and impact of surround sound. Dolby® Digital Plus to deliver 5.1-channel audio supprts this growing library of tv shows and movies streamed instantly over the Internet.



But



If you guys want to make use of this Dolby Digital Plus 5.1 surround sound when instantly streaming TV shows and new movies releases from Netflix, you'll need the new Netflix application for the PlayStation 3. You guys can find it under the Video icon and the What's New icon at the time of turning on your play station 3, and simply install it from there.



This new app eliminates the streaming disc and offers a completely redesigned interface to make searching and navigating easy.

Jul 11, 2011 7:46 AM in response to Cmay1

Has there been any update to this. My new Mini will arrive today. I tested netflix on my macbook. I convert usb to spdif to feed my pre/pro- All I get is PCM stereo which I can chang to pro logic II.


I was going to use the HDMI direct to my TV for video and use the converted usb/spdif for audio.

Is netflix still not supporting devises, other than ps3?

Jul 19, 2013 3:26 PM in response to bubblepuppy369

To get surround sound from Netflix – at least in Sweden – you have to change an video quality setting on your Netflix account page: https://movies.netflix.com/HdToggle


When it's set on "High" it only streams with stereo sound. But set on "Highest" I finally get surround sound on my Apple TV.


And yes, trying to figure this out drove me crazy changing all kinds of settings on my Apple TV, surround system and television set which didn't help. And no, Netflix support didn't figure this one out for me, it was more of a coincidence.

Apr 7, 2014 8:21 PM in response to Mediakip

In the U.S., there doesn't seem to be a "very high" option for the playback quality. At least, none that I could find. "High" was the highest available setting. And that setting results in 2-channel playback (Dolby Surround) only. 😟


Since this is a Netflix problem, I guess I'm going to have to contact their support and find out what's going on. I've already independently verified, via iTunes-available streaming media, that 5.1 playback does in fact work on my setup as it is, so this is clearly a Netflix-specific issue and not a general Apple TV issue.


I can't tell if this issue is related to an OS upgrade on the Apple TV or not. The only way for me to find out would be for me to revert back to some older version of the firmware, and that's enough of an annoyance that I'm reluctant to do so. It's probably better to just get the issue sorted out with the latest firmware.

Apr 30, 2014 3:48 PM in response to Dave Medcroft

Another thread about this is reporting that Netflix is aware of the issue and is working on it. I have experienced the same thing. The 6.1.1 update seemed to fix the DD 5.1 issue for Netflix and iTunes purchased movies. The Netflix issue is now back but the other stuff is still working okay.


This sure sounds like a server issue to me and not the 6.1.1 update. And to be perfectly candid the release notes for the 6.1.1 update didn't mention a thing about any Dobly Digital fixes, only security patches.

How can I view Netflix movies in Dolby digital 5.1 sound?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.