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After Sync Revert and Apply buttons appear even though I haven't made chang

iPhone 4. I have two of them. This just started last week, and it only happens on one of them. Restored from backup, and restored to factory settings and it still does this:

I sync daily. I have some daily podcasts that get updated. Every time I sync the one phone, when it's done, the button in the lower right corner that says "Sync" changes to two buttons that say "Revert" and "Apply". If I click revert it lets me out. If I click apply, it syncs again, and then has both the "Revert" and "Apply" buttons. If I navigate to another tab in iTunes, it says "You have changed the settings for iPhone "My iPhone". Would you like to apply these changes?" with "Apply" and "Don't Apply" buttons. The thing is that I have NOT changed any settings in any tab on this iPhone. This also coincided last week with the sync duplicating some of my contacts (I synced with Yahoo! Contacts) (to the point where I had 10 copies of some) and deleting other contacts. I restored to factory settings, I switched to Google contacts and that stopped the duplication/deletion of contacts, but it still asks me if I want to revert/apply changes that I have not made?

What's going on with this??

Macbook Pro, Windows 7, iTunes 10.0.1

Posted on Oct 4, 2010 9:07 PM

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30 replies

Oct 25, 2011 2:16 AM in response to chudlychudson

I just wanted to update my iPod to iOS5 and got the same question in the end of the update.


I googled but did not find an answer, so I went for "Apply". I pressed "Apply". Then it reverted the process and I´m back to iOS4.3 again.


Then I restarted the "Update" process, which takes about 40 minutes.


Next time I will press "Don´t Apply". Still waiting for the update to finish.


Funny sidenote: To kill the time waiting I´m watching Steve Jobs and how he talks about customer experience and making things better for the customers. This is certainly NOT what he is talking about. This *****.

Dec 20, 2011 5:53 PM in response to chudlychudson

Looks like this may be an issues with syncing photos. I found a possible solution, which so far has worked for me, over at this older thread: https://discussions.apple.com/thread/2487193?threadID=2487193&tstart=0


The odd thing was that for me, I didn't have any photos synced. Instead, I enabled photo syncing, picked a random folder of pictures, let it put those on the phone, and then unchecked the folder and the "Sync Photos From..." checkbox and synced once again. I'm wondering if maybe in a iOS system restore from backup that I did a while back it picked up some incorrect settings. Enabling and disabling the photo sync may have cleared those settings out.


Hopefully this fix will last and I won't see that annoying error anymore.

Dec 23, 2011 7:23 PM in response to Dan_Henese

I'm having the same/a similar issue. I have iPhone 4, iOS 5, iTunes 10.5.2.11. I'm not sure if it started after a particular iTunes update. While it never happened before I installed iOS 5, I don't think the start of the problem coincided with that particular change, but rather some time after.


Basically, as others have described, after syncing my iPhone, if click on another tab in iTunes (e.g. the "Music" tab for my library), I get the dialogue box that says that I have changed the settings on this iPhone and gives me the option to "Apply" or "Don't Apply." Except that I haven't changed any settings. I hadn't done anything unusual with my phone prior to this behavior seemingly randomly started. I haven't changed any settings, moved my library (as another poster - either in this thread or a related one - reported having done), etc. I tried the fix of changing my photo syncing (although I was already syncing a particular folder of photos from my Windows 7 laptop, with no issues, for some time before this started happening). I tried the "reset warnings" fix. The next time I synced after that everything was fine, but it didn't last.


Strangely, the only thing that maybe seems to correlate with this "you have changed the settings" message is that I seem to see it if after I sync, while my phone is still selected, I go to the apps tab for my phone. The iTunes screen that shows the arrangement of all of my apps on my phone loads, and then when I go to click on something else it's as if iTunes thinks that I just told it to sync apps or something, as I get the changed settings dialogue. I *do* sync apps, but again, I've been doing so since I got the phone, and none of times I've gotten that message have I actually changed those settings.


So...people who changed photo syncing or reset warnings, has the problem gone away completely?


ETA: I should also note that this issue doesn't happen *every* time I sync, and I have no clear sense of a pattern of when it does vs. when it doesn't.

Dec 26, 2011 8:14 AM in response to lkadlec

Doing both solutions, resetting warnings and enabling then disabling photo syncing, appears to have solved the problem for me. I haven't seen the message since.


Another thing you might try is to quit out iTunes and then in Finder navigate to '/Users/username/Library/Saved Application State'. I think that's the name of the folder, not at my computer right now. Delete the iTunes saved state in there. This will clear out iTunes' last session in case it was remembering some odd setting.

Jan 13, 2012 5:00 PM in response to chudlychudson

I've been having the same issue with iPhone 4 (not iPad 2) since Dec. 2011 and was about to post. I think it might have something to do with Photostream or photo syning in general (prior synced pictures). Reset Warnings had no effect, however, once I checked Photos I noticed Sync Photos from,... was unchecked and All photos, projects was checked, although I'm quite certain there were no synced photos on the iPhone, maybe only previous photostream pictures taken with either iPhone or ipad, but recently deleted by turning off. Anyways, once I checked Sync Photos from Aperture and Selected projects, albums,.... no Projects, and then selected one album with a few pictures and clicked Sync, there was a message about pictures being previosuly synced from other ??? and that these would be replaced but not the pictures on the iPhone ????... something to that affect. I should have wrote it down or snap a screen shot but I went ahead and clciked Replace Photos. And after that it was fine. No more Revert/Apply after Sync.

Jan 30, 2012 5:22 AM in response to chudlychudson

I'm having a similar problem. My iPhone works fine on my partner's MacBook but not on my PC with Windows 7. It's recognised by iTunes and I've restored it using the PC but anytime I make a change through iTunes it just gives the Revert option, the Apply option is greyed out, same with the Sync option it is always greyed out. The result is that my iPhone works fine but I can't use it to add anything from iTunes on my PC and I can't figure out why. I've tried to Reset Warnings and I don't have Sync Photo's ticked so the aforementioned fixes don't work for me.

Jun 20, 2012 12:04 PM in response to chudlychudson

Same problem happening here with my iPhone 3GS, it's been like this for a year or two now.


It happens somewhat intermittently, maybe not everytime, but rather every other time I press sync.


I'm running the very latest versions of iOS, OS X Lion, and iTunes. I've tried Wi-Fi syncing and USB cable syncing, resetting warnings. I've reinstalled OS X from scratch and started with a clean iTunes library, nothing helped. The only thing left is to restore my 3GS to factory settings, but I can't do that because I don't wanna go through the process of getting all my stuff back.


It's pretty annoying...

Jan 27, 2013 9:01 PM in response to chudlychudson

This was driving me crazy too but the post above about photos got me thinking.


The symptom I saw was that iTunes thought I had 4GB free but when I clicked off of the device pane and onto Books (or another part of my library) it turned to 3GB, showing that something was being changed behind the scenes somewhere.


So I went back to Photos pane on the device info and saw that iTunes had decided to no longer sync a photos folder I had set for that. Reenabling that option on the page and confirming the change has now eliminated the Revert / Apply jazz, for now at least.

After Sync Revert and Apply buttons appear even though I haven't made chang

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