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Multi-day Calendar Events off by 1 day!!

Will other people please try this if you have a similar setup. I have reproduced this issue with at least 3 other iPhones today.
Exchange 2010 SP1
iPhone iOS 4.1

Create a multi-day event (must be IN OUTLOOK or OWA not on phone!) event can not be an all day event, so it must start at a time on day 1 and end at a time on day 2, or 3 ect.

Sync event to phone...

Is event on the correct day?

In our environment it would start and end a day later than it should. Fun.

Thanks in advance to all that try.

Macbook 2.4 Duo, Mac OS X (10.5.8)

Posted on Oct 5, 2010 2:48 PM

Reply
39 replies

Oct 15, 2011 8:22 AM in response to MarkusBiggus

I'm having the same issue - recent upgrade to iOS5 but migrated to Exchange 2010 SP1 a few weeks ago. This is the first time it's been noticed with a Multi-day event.


The Multi-day event is a meeting request - Normal Multi-Day events seem to stay in place.


Anything from Apple on this?


---------------------------------------------

Outlook 2010

iPhone 3GS iOS 5

iPhone 4 iOS 5


Exchange 2010 SP1 (rollup 5)

Oct 18, 2011 11:51 AM in response to seanieboy02

Just tried calling Apple back about this issue this morning.


We were able to get escalated past the script-reader at first level support by giving our existing case number.


However, our call sat unanswered in their queue.


We listened to hold music for about 10 min, then a telephone ring for another 10-15 minutes, but no one ever answered.


I suppose they're all overloaded with the iOS 5 calls and issues right now.

Oct 24, 2011 9:57 AM in response to sjourney

We started experiencing this problem on all Apple iPad, iPhone & iTouch platforms when we migrated our Microsoft Exchange to 2010. We have been able to duplicate it on all carriers also. Verizon, ATT, Sprint & T-mobile have had the same issue. It appears to only be affecting a "multi-day" appointment and what we have seen is similar to what is being posted, but ours not only moves it out a day, but also moves the original appointment out 1 hour. I have received several solutions that work, but are not fixes to the problem.


1) In escalation with Apple we were told to create the appointment from the device and not from Outlook. That did

correct the problem with the specific event, but it would have to be done for each "multi-day" appointment.

2) In escalation with Microsoft we were told to create the appointment in Outlook and not have it span more than 1 day.

So if a person wants to create a week of vacation it would have to be done in (5) separate events.


Its a wierd issue, because I have read many different responses to this and there doesn't seem to be any consistency with them. I have read where people who used Exchange 2007 and had the issue, then migrated to Exchange 2010 and it went away. I have read where people like us who never had the issue in 2007, then migrated to 2010, started seeing the issue.

Oct 24, 2011 8:38 PM in response to sjourney

Outlook 2007

Win XP

iphone 4S

After syncing my new iphone for the first time I too noticed that all of the all-day or multipul day event from outlook show up one full day earlier on the iphone 4S.


With much research and much more playing around I found that and new all-day event I add to outlook 2007 (after the original sync) are showing up on the correct day. So one at a time I have been deleating each all-day event and re-adding them and that seams to work for now. Fortunately for me I only have a dozen or so events to re-add.


I wish I could be of more help

Oct 24, 2011 9:17 PM in response to jaysonpol

Outlook 2007

This is one of the things I tried. I am not sure if this what I did to start to get all-day events to show on the iphone correctly.


Microsoft Office Outlook Tool: Time Zone Data Update Tool for Microsoft Office Outlook 32-bit

http://www.microsoft.com/download/en/details.aspx?DisplayLang=en&id=17291


You have to download this outlook patch using Internet Explorer.

Oct 25, 2011 6:43 AM in response to jaysonpol

This thread has little to do with Outlook. You don't even need Outlook to recreate the issue, OWA will as well. We that are experiencing this issue have Exchange 2010 servers.We don't use iTunes to sync.


I started this thread over a year ago. Come on Apple! 😮


I sent another email to our "Enterprise Account Executive" at Apple. Not sure what good that does at this point.

Oct 25, 2011 6:50 AM in response to sjourney

This is kind of like the issue we have, so maybe its not an apple issue??

http://support.microsoft.com/kb/2563324


Issue 1.6 - Appointment exceeding 24 hours changed to multiple day All Day Event

When an appointment item's duration exceeds 24 hours, but is not marked as an All Day Event, Exchange ActiveSync changes the item on the device to become a multi-day All Day Event. The next time that the device synchronizes with the mailbox, the change is propagated from the item on the device to the item on the Exchange Server 2010 mailbox.


Solution


Microsoft is investigating this issue. This problem can occur when using any ActiveSync device synchronizing with Exchange Server 2010.

Oct 25, 2011 7:01 AM in response to sjourney

Yes that appears to be like the issue that we are having.


However, we tested the same meeting request with both Droid and iPhone attendees.


It was correct for the Droid users and wrong for the iPhone users.


When you read the article, it sounds more like MS is listing any known issues with ActiveSync devices, but still emphasising that the fault lies on the mobile device's side.

Multi-day Calendar Events off by 1 day!!

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