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Gmail auto-saves going into Trash — weird.

Background:
• I've 3 email accounts (1 Gmail, 1 pseudo-Gmail, 1 MobileMe) — all IMAP.
(The "pseudo" is from Virgin Media in the UK, and uses Gmail as it's back-end, just Virgin branding on the front).
• Issue doesn't happen with MobileMe.
• Issue only happens in Mail.app on my Mac (not webmail or iPhone 4).

Issue:
For example, I compose an email and it takes me say 10 mins, then either send or save as draft. If I do either of these things, when I goto the Trash folder on either account, I have auto-save versions appearing in there, which look to be saving every 30 seconds of my typing on the email (I can tell this from the dupe email date+time's, and the text gradually revealing itself as I skim through these dupe emails).

Why is this happening? It's SO annoying!

I have been through the Settings on both Gmail accounts online and on my Mac, with no setting there to deal with this. Why on earth are emails getting auto-saved as I type, and if so, why are they saving as separate emails rather than just saving as a single email.

Virgin Media tech support were of NO help for me as a Mac user (as ever!) and blame Mail.app for the issue which they don't offer tech support for.

As an experienced user, I can't believe I just can't solve this stupid situation. Any help on this greatly appreciated.

2x MBP 2.93GHz, 4GB RAM, OS X 10.6.4 "Snow Leopard"/32GB iPhone 4, OS 4.1

Posted on Oct 6, 2010 8:09 PM

Reply
18 replies

Aug 18, 2013 2:09 AM in response to takoateli

Hi,


I had this issue once. It's likely due to Mail sending a "delete" message for every version of your composed message that is being replaced by a new one. GMail interprets this message incorrectly and moves the outdated draft to the trash instead of deleting it. Other IMAP servers don't make this error.

Instead of not saving drafts on the server, which solves the issue at the cost of not having drafts shown accross multiple devices or on the web interface, I modified my gmail settings so that deleted messages are immediately deleted instead of being moved to the trash.

With that setting, if you delete a message from Mail, it should be ok as Mail moves it to the trash anyway. However, if you delete it from gmail.com, it will be irreversible. So this workaround can be used only if you don't use gmail.com to manage emails.

Gmail auto-saves going into Trash — weird.

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