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Palm Desktop and HotSync don't work since OS upgrade

When I try to sync my Handspring Visor or launch Palm Desktop I get the error message: "Conduit Manager. Unexpected end of file." This started immediately after I upgraded from OSX 10.8 to 10.9.

I've tried a soft reset on my PDA and uninstalled Palm Desktop then installed the most up-to-date version. Still no joy.

iMac DV 400, Mac OS X (10.3.9)

Posted on Dec 7, 2005 12:58 PM

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Posted on Dec 7, 2005 1:38 PM

'Unexpected end of file' when using Palm Desktop for Mac

End of File errors can happen when Palm Desktop or HotSync Manager [emphasis added] find an out-of-place marker in the Preferences file that denotes the end of the file.

If you encounter this error, follow this procedure to recover your personal data.

1. On your Mac, open your Palm device's user folder. Make sure to open the folder named after your Palm device.

2. Move the file named User Data to your desktop.

3. Rename the file named User Data Archive to User Data.

4. Launch Palm Desktop and select the user that exhibited the error.

5. What happens?

Everything's OK: If the User Data Archive file (which you renamed to User Data) is not corrupted, Palm Desktop should launch properly, and you should see your user data. Check your data to ensure that most or all of it is recovered. Stop here; the issue is solved and you do not need to proceed to the next step.

The error appears: If you receive the "Unexpected end of file" error again, the archive has also been corrupted. Continue with these steps.

6. Earlier, you moved the file named "User Data" to your desktop. Take this file and move it to the Trash, but do not empty the trash.

7. Launch Palm Desktop and select the user that exhibited the error.

8. Move the User Data file from the Trash to your desktop.

9. From within Palm Desktop, hold down the Apple and Option keys while selecting Import from the File menu.

10. Navigate to the desktop, and select the User Data file you moved there. In many cases, this process will recover your personal data and create a new, uncorrupted User Data file in your user folder.

PowerBook G4 12 867 MHz 640 meg 40 gig SuperDrive Mac OS X (10.4.3) What problem? I use the The Missing Sync for Palm OS
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Palm Desktop and HotSync don't work since OS upgrade

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