Phantom unread emails: Mail shows 5 unread messages, but there are none...

Totally worked!!! Thanks!! That unread message was a thorn in my side and an eye sore all at once....lol

Perfect! Worked instantly!

🙂

SSpot on mate. It worked

Thank you, this worked.

FINALLY! Thank you

The account I experienced this problem with was neither GMail nor Exchange.

Yes, and it does return unread messages under "All Mailboxes" however under "Current Mailbox" (which is the one showing the phantom message(s), it states "No Results Found."

If I were you I would try to read those, even if they were from another account to see how it goes.. Sorry i couldn't help any further

Turning it on and off didn't work for me. But what I realized was I had marked an email as unread, little did I know, it marked the whole thread as unread. Once I found the offending thread and marked it as read (manually through swiping left and tapping Mark... > as read, not just by opening it), the messages cleared away.

Although I appreciate your collaboration on the issue, the last 2 posters clearly do not truly understand the issue. If it could be remedied by this, we would be doing that already.

My phantom emails can only be purged by removing the account, power cycling the phone, and readding the account... only to have it occur again at some random future point. Right now I have 3 in my drafts folder, 3 in Junk, and 1 in trash. This is MUCH better than it has been in the past admittedly as it has been some time since I "refreshed" my account with the above procedure. Usually in the past they would accrue up to the triple figures before I would "refresh" out of frustration. I am unaware if something has changed, but it doe seem better.

To the last 2 posters, these emails are not in any subfolder, hidden, or can be removed by "marking all as read." They are phantoms, they are not there physically (unless stuck in a cache file somewhere in the mail app) and cannot be viewed or modified by any means.

I had this problem with a wowway email account. I took a screen shot of the email setup so I would have all of the information I needed to add the email back after I deleted it. Then I deleted the email. When I went to add it back on, I was having problems for a bit. First it told me my user name or pw was wrong when I knew it wasn't. Then it told me something was wrong with the certificate. I saved the info I had entered for the new account, hit save, and gave it a minute or two. For some unknown reason, it decided to accept my info and added my email back on. When it was done, all 981 phantom emails were gone. This is a fix.

The easiest thing to do is: Edit > Mark all > Mark as read.

Problem solved !

Thank You it work just now for me!