You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

No Backlit Keyboard? GLOSSY screen????!!!!!

No thanks, Apple.

Omitting the backlit keyboard was a HUGE mistake on your part. Additionally, the Macbook Air was the last bastion at Apple for those of us who prefer (and rightly so) MATTE finish displays. A glossy display on an ultraportable is like Christmas in July - it just doesn't belong.

I'll be holding out until someone at Apple comes to their senses and re-installs the backlit keyboard. I guess I'll get quite a few more miles with my Rev. C Macbook Air after all......... 8-(

Macbook Air Rev. C, Mac OS X (10.6.4), no backlit keyboard = NO SALE!

Posted on Oct 20, 2010 2:16 PM

Reply
376 replies

Oct 24, 2010 5:44 PM in response to dj6961

regarding http://www.apple.com/feedback/macbookair.html,
I posted my "suggested enhancement" there before I posted on this forum thread.

Everyone in this thread that either cancelled their order or decided not to place one should post their feelings on that page. If your order already shipped, call the Apple Store right away. They once told me to just refuse shipment. At the very least find out what your options are before you open the box.

Oct 25, 2010 1:02 PM in response to Wild_Bill

can someone who owns the new MBA please use the laptop in the dark and post how it is to type on it. All of us who have backlit keyboards on MBP have translucent letters and turning off the backlight is not a fair assesment of how the board will look. In the store, the letters on the MBA look metallic and may reflect significant light from the screen. I am confident that the apple engineers looked at this carefully.


Feedback please.

Oct 25, 2010 7:13 PM in response to Wild_Bill

What a let down, never even thought to make sure my new MBA would have a backlit keyboard. Sold my 2nd Gen. MBA last night, hightailed it to the Apple Store this morning, picked up my new one, got home and realized no backlight! This is absolutely un expectable. I'm sitting in my chair struggling to see the keyboard! Just might have to return it tomorrow!

Oct 27, 2010 11:42 AM in response to Wild_Bill

No Backlit keyboard is such a disappointment and a total joke. LED lights will NOT effect the battery life. Removing such a key feature that makes our laptop feel like a high end piece of hardware is embarrassing for Apple. My guess is that they had to think of a way to sell their up and coming new Macbook Pro 13" models that will NOT have an optical drive.

Oct 27, 2010 11:52 AM in response to 5.

5. wrote:
Last night i tested this in a real world situation, i was in bed in a completely dark room with my macbook air's brightness on 75%. I own 2 forums both are dark websites, one is grey, and the other is mostly black and some grey. I was on my forum for hours typing away and intentionally looking at the keyboard which i usually don't do and at all times i could see all the letters with no problem. I also opened photoshop, opened a black image zoomed into it so the screen was completely back, and at 50% i could see the keys just fine....


wow, seriously? "real world" is to have it at 75% brightness? in the dark? Troll. I use my Macbook in my movie theater every night. My brightness is set to 5% (whatever the lowest setting is) and I CANNOT see the keys.

think of the airplane. you aren't going to have it at 75% while on a night flight.

No Backlit Keyboard? GLOSSY screen????!!!!!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.