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Numerous problems with iPhoto '11

I am having a nightmare with iPhoto '11

1. Every time I open it, it asks me to upgrade my photo library. When it closes it saves changes, but comes up with the same upgrade message each time.
2. It hangs when trying to import photos from a file.
3. It doesn't see my iPhone (not tried it with another camera yet, but not hopeful)
4. Cannot open books I've already made, and when I create a new book, nothing happens - other than adding a new book under the project list. However, even this disappears next time I open iPhoto '11.

I am currently regretting upgrading at all!

I have restarted the computer and tried repairing permissions.

iMac 20" Core2Duo, Mac OS X (10.6.4)

Posted on Oct 21, 2010 2:53 PM

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460 replies

Oct 27, 2010 6:54 PM in response to Richard Tanner

Issue resolved for me ... tried everything and only thing that worked was deleting fonts that were duplicates in font book. I know that sounds crazy but it worked.

I'm a designer so I'm in font book all the time activating new fonts and disabling others. After installing iLife 11, there were 2 font families that had issues, Times and Verdana. Those two fonts NEVER had issues before. So I selected them and deleted the duplicate versions. REbooted iPhoto and voila! All my projects are showing up and working properly.

Anyone having issues with projects please try what I did. Open font book and look for the little yellow triangle next to fonts. Open the arrow buttona nd delete and font that has duplicates.

Oct 27, 2010 7:14 PM in response to M Mollison

Same here. I almost lost all my photos from a 3 week trip in France. I just watched the GB's disappear from the iphoto folder. Luckily I just did a backup and was able to recover, after 4-6 hours of wasting my time, the photos and movies. I am &^%$&%*& ****** off at the mother &^(^( who decided to release this (&(&. THIS IS WRONG, WRONG, WRONG. Some people have lost all their photos. I am tired of the people responding in a condescending manner...like it is our fault or something. Why would iphoto delete your photos! TEST YOUR &^*&^ SOFTWARE ON REAL PEOPLE NOT THE GLAMOUROUS 3.0 GHz LAPTOPS THAT YOU ARE USING with TEST photos. TEST THE SOFTWARE ON REAL PHOTOS BY REAL PEOPLE. I spent too much of my time recovering my photos. I spent time reinstalling Ilife 09. I spent time worrying about if I could recover my photos or not.

Oct 27, 2010 8:11 PM in response to Richard Tanner

have had the same issue. spoken to apple support guys a few times and they asked me to try recreating library etc but nothing worked. tried deleting the fonts but no luck there either.

what these morons at apple refused to accept was that the bloody software has bugs. spent hours and hours trying to fix this but finally going to the apple store now to get a refund.

really disappointed and annoyed with apple.

almost every major release is having major issues. iphone4, white iphone, iLife11. is apple biting more than it can chew?

wonder what steve job would feel like if i was to delete all his photos from the last 5 years?

Oct 27, 2010 8:24 PM in response to Richard Tanner

Howdy Everybody,
When I attempted to install iPhoto 11 on my macmini I receive a continuous error message that the program is unable to install. However, fascinatingly, when I attempted to install iPhoto 11 on my MacBook Pro 17 2.4, the install went flawlessly. I am perplexed. I did everything everyone has suggested. Backed up all my photos. Ran repair permissions. Even used Batchmod on my iPhoto file but to no avail. Nothing seems to work. Suggestions? Thanx!

Oct 28, 2010 5:06 AM in response to georgebaron007

My previous version was iPhoto 08, and the only problem with converting was that I lost the key photo setting for all events. While I thought this was very annoying, reading this thread I realize that I have been lucky as things could have been much worse. For many people the photo library is one of the most precious things, and for Apple to screw up the conversion is a major blunder.

My full photo backup is on Internet (using phanfare.com, can recommend it), but I don't have a backup of the iPhoto library, so it would have been major pain to re-import all photos.

Oct 28, 2010 6:34 AM in response to Richard Tanner

I "upgraded" two Macs to IPhoto 11. One sucessful, MACbook with very few photos and Imac with many photos. The MacBook "upgrade" went well and still runs ok. The Imac upgrade went into the same loop wanting to upgrade the library every tme I opened it. All the messages indicated a nomal operation. (Faces takes about 15 minutes to complete each time)

I Downloaded the Iphoto Library Manager and tried to rebuild the Iphoto Library but the ILB indicated that it was not yet upgraded to Iphoto 11. This tells me that the Iphoto Libray was indeed upgraded/converted.

I worked with Apple support for about four (4) hours. Deletig files etc and doing several reinstalls. All to no avail. The Support Person was very good but limited in the possible fixes he could offer. Apple Support has since escalated my issue to their Engineers. I await a response to my case. I did send my logs files to Apple to help with the issue - I hope.

I did back up my Library to an external hard drive and on Time Machine.

I found many "fixes" on the Net which did not help. I suspect we can expect an update to IPhoto 11 to fix this problem.
Regards

Oct 28, 2010 6:45 AM in response to MFBMEB

If I spend more than 30 minutes trying to fix your glitchy software update, forget it. I will not be kept on the phone with a support person for this long, having paid for software and be the tech support guinea pig. I haven't even bothered trying to fix this on my iMac. I'm probably going to roll back with one of my back-ups from before the install and call Apple to see if I can get a refund. These bugs are unacceptable for any software designer, most especially, Apple software on Apple hardware.

Will Apple offer a refund for an iLife purchase from Apple.com because of these crashes?

Oct 28, 2010 7:02 AM in response to Evan Wiener

Also having issues, but different ones. I always used aperture till now, so my iPhoto '09 library was empty, but since I sold my big SLR and have a small camera now, I thought I try out iPhoto if it is enough for me.
Since I moved the photos after the update into an empty library, there were no issues with the upgrade process, but:

1) When I import new pictures from my camera (RAW format) half of them end up with black thumbnails and I have to recreate from RAW file for them to show up correctly

2) It crashed on me every 5 Minutes in all kind of different situations (e.g. creating albums, moving pictures into albums, faces,.....)

3) It is painfully slow (ca. 30k RAW files in the library)

Will delete the library and wait for a fix, till then I stick with Aperture.

I am more worried about iMovie right now, since it tries to convert the library every time I open it.

Numerous problems with iPhoto '11

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