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iLife '11 failed installation

I just bought iLife '11 and been having issues installing it. I go through the process and it gets about 1/4 to 1/2 way complete and then it fails. It states that the installation has failed and to contact the software manufacturer. I have rebooted and tried multiple times and have the same issue.

What can I do to fix the issue?

Macbook C2D 2.2, Mac OS X (10.6.4)

Posted on Oct 22, 2010 8:26 PM

Reply
73 replies

Jan 1, 2011 11:59 AM in response to Robert Nemy

Thanks for all the help everyone!

I was able to install some of the iLife applications through clicking "Customize" on the Install Type window.

There seems to be disk errors on my DVD in both the iDVD application and the Sounds and Jingles bundle. Those two bundles failed installing.

I will call Apple Support after the holidays and see if they can ship me a new DVD.

- Johnny

May 7, 2011 5:00 PM in response to himynameisrob

I have two iMacs, very similar in their config and installed SW.


2.66 GHz Intel Core 2 Duo - OPTIARC Superdrive

1.83 GHz Intel Core 2 Duo - Matshita Superdrive


Newer iMac would not install iLife '11 (family pack) from the Install DVD (the prob mentioned most often in this thread'...contact the SW Mfr', etc.). Tried all the suggestions on this and other threads - permissions, Safe Mode, etc., (with exception of trashing the Java folder - sounded too much like wishful Ju-Ju to me).


In desperation, went to the older iMac and iLife '11 installed on the 1st attempt. Used disk utilility to make a Disk Image, file sharing to move it to the newer iMac, and did a full install on the newer iMac with no problem. Disk Util on the newer iMac detected multiple problems with the Install DVD, whereas Disk Utility did NOT detect anything wrong with the Install DVD on the older iMac.


This answer's nothing - just adds more variables to the problem, but it may indicate that different makes of the Superdrive may be "fussy", for lack of a better word. The Superdrive in the newer iMac has been regularly used to make Audio and Data CDs, as well as movie and photo DVDs, just last week. It has never 'hiccupped' until meeting the iLife '11 Install DVD.


I'd say Apple still has a problem they need to address.


R, Jim C. Jacksonville FL

May 24, 2011 7:53 AM in response to himynameisrob

Me too. It does not get all the way through the installation process with ilife 11. Here are the messages from the console app install.log. The very last message being:


An error occurred while extracting files from the package “iLifeSoundEffects_Loops.pkg”." Underlying Error=(Error Domain=NSCocoaErrorDomain Code=259 "The file couldn’t be opened because it isn’t in the correct format.")


*********************the installer log follows********************************


May 24 08:53:07 WereNotWorthy Installer[3826]: @(#)PROGRAM:Install PROJECT:Install-595.1

May 24 08:53:07 WereNotWorthy Installer[3826]: @(#)PROGRAM:Installer PROJECT:Installer-430.1

May 24 08:53:07 WereNotWorthy Installer[3826]: Hardware: iMac11,1 @ 2.66 GHz (x 4), 8192 MB RAM

May 24 08:53:07 WereNotWorthy Installer[3826]: Running OS Build: Mac OS X 10.6.7 (10J869)

May 24 08:53:07 WereNotWorthy Installer[3826]: Env: PATH=/usr/bin:/bin:/usr/sbin:/sbin

May 24 08:53:07 WereNotWorthy Installer[3826]: Env: TMPDIR=/var/folders/Qg/QgIPrVc7HaqGdE+nEvoiP++++TI/-Tmp-/

May 24 08:53:07 WereNotWorthy Installer[3826]: Env: SHELL=/bin/bash

May 24 08:53:07 WereNotWorthy Installer[3826]: Env: HOME=/Users/Suzanne

May 24 08:53:07 WereNotWorthy Installer[3826]: Env: USER=Suzanne

May 24 08:53:07 WereNotWorthy Installer[3826]: Env: LOGNAME=Suzanne

May 24 08:53:07 WereNotWorthy Installer[3826]: Env: DISPLAY=/tmp/launch-SL672d/org.macosforge.xquartz:0

May 24 08:53:07 WereNotWorthy Installer[3826]: Env: SSH_AUTH_SOCK=/tmp/launch-tWhyvw/Listeners

May 24 08:53:07 WereNotWorthy Installer[3826]: Env: Apple_PubSub_Socket_Render=/tmp/launch-Oniquu/Render

May 24 08:53:07 WereNotWorthy Installer[3826]: Env: COMMAND_MODE=unix2003

May 24 08:53:07 WereNotWorthy Installer[3826]: Env: __CF_USER_TEXT_ENCODING=0x1F5:0:0

May 24 08:53:09 WereNotWorthy Installer[3826]: iLife ’11 Installation Log

May 24 08:53:09 WereNotWorthy Installer[3826]: Opened from: /Volumes/iLife '11 Install DVD/Installer/Packages/iLife.pkg

May 24 08:53:09 WereNotWorthy Installer[3826]: Package Authoring Warning: Package reference does not include required hash for package id com.apple.pkg.iPhoto version 9.1.0.0.1.1203730862.

May 24 08:53:09 WereNotWorthy Installer[3826]: Package Authoring Warning: Package reference does not include required hash for package id com.apple.pkg.iPhotoLibraryUpgradeTool version 1.0.1.1203730862.

May 24 08:53:09 WereNotWorthy Installer[3826]: Package Authoring Warning: Package reference does not include required hash for package id com.apple.pkg.iMovie version 9.0.1.1203730862.

May 24 08:53:09 WereNotWorthy Installer[3826]: Package Authoring Warning: Package reference does not include required hash for package id com.apple.pkg.iDVD version 7.1.1.1203730862.

May 24 08:53:09 WereNotWorthy Installer[3826]: Package Authoring Warning: Package reference does not include required hash for package id com.apple.pkg.iLifeMediaBrowser version 2.5.2.0.1.1203730862.

May 24 08:53:09 WereNotWorthy Installer[3826]: Package Authoring Warning: Package reference does not include required hash for package id com.apple.pkg.GarageBand_Instruments version 6.0.1.1203730862.

May 24 08:53:09 WereNotWorthy Installer[3826]: Package Authoring Warning: Package reference does not include required hash for package id com.apple.pkg.iLifeSoundEffects_Loops version 2.0.1.1203730862.

May 24 08:53:09 WereNotWorthy Installer[3826]: Package Authoring Warning: Package reference does not include required hash for package id com.apple.pkg.AppleIntermediateCodec version 1.3.1.1.1249343429.

May 24 08:53:09 WereNotWorthy Installer[3826]: Package Authoring Warning: Package reference does not include required hash for package id com.apple.pkg.RAWCameraUpdate3 version 3.2.1.1263389684.

May 24 08:53:09 WereNotWorthy Installer[3826]: Package Authoring Warning: Package reference does not include required hash for package id com.apple.pkg.iLifeCookie version 11.1.0.0.1.1203730862.

May 24 08:53:09 WereNotWorthy Installer[3826]: Package Authoring Warning: Package reference does not include required hash for package id com.apple.pkg.GarageBand_LTPContent version 6.0.1.1203730862.

May 24 08:53:09 WereNotWorthy Installer[3826]: Package Authoring Warning: Package reference does not include required hash for package id com.apple.pkg.GarageBand_MagicContent version 6.0.1.1203730862.

May 24 08:53:09 WereNotWorthy Installer[3826]: Package Authoring Warning: Package reference does not include required hash for package id com.apple.pkg.iLifeAudioAnalysis version 11.1.0.0.1.1203730862.

May 24 08:53:09 WereNotWorthy Installer[3826]: Package Authoring Warning: Package reference does not include required hash for package id com.apple.pkg.iWeb version 3.0.2.1.1203730862.

May 24 08:53:09 WereNotWorthy Installer[3826]: Package Authoring Warning: Package reference does not include required hash for package id com.apple.pkg.iLifeSlideshow_v2 version 2.1.0.0.1.1203730862.

May 24 08:53:09 WereNotWorthy Installer[3826]: Package Authoring Warning: Package reference does not include required hash for package id com.apple.pkg.GarageBand_Loops version 6.0.1.1203730862.

May 24 08:53:09 WereNotWorthy Installer[3826]: Package Authoring Warning: Package reference does not include required hash for package id com.apple.pkg.iLifeRegistrationPost version 11.1.0.0.1.1203730862.

May 24 08:53:09 WereNotWorthy Installer[3826]: Package Authoring Warning: Package reference does not include required hash for package id com.apple.pkg.iLifeFaceRecognition version 1.0.0.0.1.1203730862.

May 24 08:53:09 WereNotWorthy Installer[3826]: Package Authoring Warning: Package reference does not include required hash for package id com.apple.pkg.iLifeRegistration version 11.1.0.0.1.1203730862.

May 24 08:53:09 WereNotWorthy Installer[3826]: Package Authoring Warning: Package reference does not include required hash for package id com.apple.pkg.iPhotoContent version 9.1.0.0.1.1203730862.

May 24 08:53:09 WereNotWorthy Installer[3826]: Package Authoring Warning: Package reference does not include required hash for package id com.apple.pkg.ProAppRuntimeFlat version 6.0.1.1194400900.

May 24 08:53:09 WereNotWorthy Installer[3826]: Package Authoring Warning: Package reference does not include required hash for package id com.apple.pkg.iMovie_PreviousFolder version 9.0.1.1203730862.

May 24 08:53:09 WereNotWorthy Installer[3826]: Package Authoring Warning: Package reference does not include required hash for package id com.apple.pkg.GarageBand version 6.0.1.1203730862.

May 24 08:53:09 WereNotWorthy Installer[3826]: Package Authoring Warning: Package reference does not include required hash for package id com.apple.pkg.GarageBandFactoryContent version 6.0.1.1203730862.

May 24 08:53:49 WereNotWorthy runner[3832]: Administrator authorization granted.

May 24 08:53:49 WereNotWorthy Installer[3826]: =============================================================================== =

May 24 08:53:49 WereNotWorthy Installer[3826]: User picked Standard Install

May 24 08:53:49 WereNotWorthy Installer[3826]: Choices not allowed:

May 24 08:53:49 WereNotWorthy Installer[3826]: iDVD: A newer version of this application is already installed.

May 24 08:53:49 WereNotWorthy Installer[3826]: iWeb: A newer version of this application is already installed.

May 24 08:53:49 WereNotWorthy Installer[3826]: Choices selected for installation:

May 24 08:53:49 WereNotWorthy Installer[3826]: Upgrade: "iLife ’11"

May 24 08:53:49 WereNotWorthy Installer[3826]: Upgrade: "iLife Support"

May 24 08:53:49 WereNotWorthy Installer[3826]: iLifeRegistration.pkg : com.apple.pkg.iLifeRegistration : 11.1.0.0.1.1203730862

May 24 08:53:49 WereNotWorthy Installer[3826]: iLifeCookie.pkg : com.apple.pkg.iLifeCookie : 11.1.0.0.1.1203730862

May 24 08:53:49 WereNotWorthy Installer[3826]: iLifeSlideshow_v2.pkg : com.apple.pkg.iLifeSlideshow_v2 : 2.1.0.0.1.1203730862

May 24 08:53:49 WereNotWorthy Installer[3826]: iLifeFaceRecognition.pkg : com.apple.pkg.iLifeFaceRecognition : 1.0.0.0.1.1203730862

May 24 08:53:49 WereNotWorthy Installer[3826]: Upgrade: "iPhoto"

May 24 08:53:49 WereNotWorthy Installer[3826]: iPhoto.pkg : com.apple.pkg.iPhoto : 9.1.0.0.1.1203730862

May 24 08:53:49 WereNotWorthy Installer[3826]: iPhotoContent.pkg : com.apple.pkg.iPhotoContent : 9.1.0.0.1.1203730862

May 24 08:53:49 WereNotWorthy Installer[3826]: iPhotoLibraryUpgradeTool.pkg : com.apple.pkg.iPhotoLibraryUpgradeTool : 1.0.1.1203730862

May 24 08:53:49 WereNotWorthy Installer[3826]: Upgrade: "iMovie"

May 24 08:53:49 WereNotWorthy Installer[3826]: iMovie.pkg : com.apple.pkg.iMovie : 9.0.1.1203730862

May 24 08:53:49 WereNotWorthy Installer[3826]: iMovie_PreviousFolder.pkg : com.apple.pkg.iMovie_PreviousFolder : 9.0.1.1203730862

May 24 08:53:49 WereNotWorthy Installer[3826]: Upgrade: "GarageBand"

May 24 08:53:49 WereNotWorthy Installer[3826]: GarageBand.pkg : com.apple.pkg.GarageBand : 6.0.1.1203730862

May 24 08:53:49 WereNotWorthy Installer[3826]: GarageBand_Instruments.pkg : com.apple.pkg.GarageBand_Instruments : 6.0.1.1203730862

May 24 08:53:49 WereNotWorthy Installer[3826]: GarageBandFactoryContent.pkg : com.apple.pkg.GarageBandFactoryContent : 6.0.1.1203730862

May 24 08:53:49 WereNotWorthy Installer[3826]: GarageBand_LTPContent.pkg : com.apple.pkg.GarageBand_LTPContent : 6.0.1.1203730862

May 24 08:53:49 WereNotWorthy Installer[3826]: GarageBand_MagicContent.pkg : com.apple.pkg.GarageBand_MagicContent : 6.0.1.1203730862

May 24 08:53:49 WereNotWorthy Installer[3826]: Upgrade: "Sounds & Jingles"

May 24 08:53:49 WereNotWorthy Installer[3826]: iLifeSoundEffects_Loops.pkg : com.apple.pkg.iLifeSoundEffects_Loops : 2.0.1.1203730862

May 24 08:53:49 WereNotWorthy Installer[3826]: iLifeRegistrationPost.pkg : com.apple.pkg.iLifeRegistrationPost : 11.1.0.0.1.1203730862

May 24 08:53:49 WereNotWorthy Installer[3826]: =============================================================================== =

May 24 08:53:49 WereNotWorthy Installer[3826]: It took 0.00 seconds to summarize the package selections.

May 24 08:53:49 WereNotWorthy Installer[3826]: -[IFDInstallController(Private) _buildInstallPlan]: location = file://localhost

May 24 08:53:49 WereNotWorthy Installer[3826]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/iLife%20'11%20Install%20DVD/Installer/Packages/iLifeRe gistration.pkg

May 24 08:53:49 WereNotWorthy Installer[3826]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/iLife%20'11%20Install%20DVD/Installer/Packages/iLifeCo okie.pkg

May 24 08:53:49 WereNotWorthy Installer[3826]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/iLife%20'11%20Install%20DVD/Installer/Packages/iLifeSl ideshow_v2.pkg

May 24 08:53:49 WereNotWorthy Installer[3826]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/iLife%20'11%20Install%20DVD/Installer/Packages/iLifeFa ceRecognition.pkg

May 24 08:53:49 WereNotWorthy Installer[3826]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/iLife%20'11%20Install%20DVD/Installer/Packages/iPhoto. pkg

May 24 08:53:49 WereNotWorthy Installer[3826]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/iLife%20'11%20Install%20DVD/Installer/Packages/iPhotoC ontent.pkg

May 24 08:53:49 WereNotWorthy Installer[3826]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/iLife%20'11%20Install%20DVD/Installer/Packages/iPhotoL ibraryUpgradeTool.pkg

May 24 08:53:49 WereNotWorthy Installer[3826]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/iLife%20'11%20Install%20DVD/Installer/Packages/iMovie. pkg

May 24 08:53:49 WereNotWorthy Installer[3826]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/iLife%20'11%20Install%20DVD/Installer/Packages/iMovie_ PreviousFolder.pkg

May 24 08:53:49 WereNotWorthy Installer[3826]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/iLife%20'11%20Install%20DVD/Installer/Packages/GarageB and.pkg

May 24 08:53:49 WereNotWorthy Installer[3826]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/iLife%20'11%20Install%20DVD/Installer/Packages/GarageB and_Instruments.pkg

May 24 08:53:49 WereNotWorthy Installer[3826]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/iLife%20'11%20Install%20DVD/Installer/Packages/GarageB andFactoryContent.pkg

May 24 08:53:49 WereNotWorthy Installer[3826]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/iLife%20'11%20Install%20DVD/Installer/Packages/GarageB and_LTPContent.pkg

May 24 08:53:49 WereNotWorthy Installer[3826]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/iLife%20'11%20Install%20DVD/Installer/Packages/GarageB and_MagicContent.pkg

May 24 08:53:49 WereNotWorthy Installer[3826]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/iLife%20'11%20Install%20DVD/Installer/Packages/iLifeSo undEffects_Loops.pkg

May 24 08:53:49 WereNotWorthy Installer[3826]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/iLife%20'11%20Install%20DVD/Installer/Packages/iLifeRe gistrationPost.pkg

May 24 08:53:57 WereNotWorthy Installer[3826]: Will use PK session

May 24 08:53:57 WereNotWorthy Installer[3826]: Starting installation:

May 24 08:53:57 WereNotWorthy Installer[3826]: Configuring volume "Macintosh HD"

May 24 08:53:57 WereNotWorthy Installer[3826]: Preparing disk for local booted install.

May 24 08:53:57 WereNotWorthy Installer[3826]: Free space on "Macintosh HD": 199.63 GB (199627878400 bytes).

May 24 08:53:57 WereNotWorthy Installer[3826]: Create temporary directory "/var/folders/Qg/QgIPrVc7HaqGdE+nEvoiP++++TI/-Tmp-//Install.38268XAaj6"

May 24 08:53:57 WereNotWorthy Installer[3826]: IFPKInstallElement (16 packages)

May 24 08:53:57 WereNotWorthy installd[3837]: PackageKit: ----- Begin install -----

May 24 08:53:57 WereNotWorthy installd[3837]: PackageKit: request=PKInstallRequest <16 packages, destination=/>

May 24 08:53:57 WereNotWorthy installd[3837]: PackageKit: packages=(\n "PKLeopardPackage <file://localhost/Volumes/iLife%20'11%20Install%20DVD/Installer/Packages/iLifeR egistration.pkg>",\n "PKLeopardPackage <file://localhost/Volumes/iLife%20'11%20Install%20DVD/Installer/Packages/iLifeC ookie.pkg>",\n "PKLeopardPackage <file://localhost/Volumes/iLife%20'11%20Install%20DVD/Installer/Packages/iLifeS lideshow_v2.pkg>",\n "PKLeopardPackage <file://localhost/Volumes/iLife%20'11%20Install%20DVD/Installer/Packages/iLifeF aceRecognition.pkg>",\n "PKLeopardPackage <file://localhost/Volumes/iLife%20'11%20Install%20DVD/Installer/Packages/iPhoto .pkg>",\n "PKLeopardPackage <file://localhost/Volumes/iLife%20'11%20Install%20DVD/Installer/Packages/iPhoto Content.pkg>",\n "PKLeopardPackage <file://localhost/Volumes/iLife%20'11%20Install%20DVD/Installer/Packages/iPhoto LibraryUpgradeTool.pkg>",\n "PKLeopardPackage <file://localhost/Volumes/iLife%20'11%20Install%20DVD/Installer/Packages/iMovie .pkg>",\n "PKLeopardPackage <file://localhost/Volumes/iLife%20'11%20Install%20DVD/Installer/Packages/iMovie _PreviousFolder.pkg>",\n "PKLeopardPackage <file://localhost/Volumes/iLife%20'11%20Install%20DVD/Installer/Packages/Garage Band.pkg>",\n "PKLeopardPackage <file://localhost/Volumes/iLife%20'11%20Install%20DVD/Installer/Packages/Garage Band_Instruments.pkg>",\n "PKLeopardPackage <file://localhost/Volumes/iLife%20'11%20Install%20DVD/Installer/Packages/Garage BandFactoryContent.pkg>",\n "PKLeopardPackage <file://localhost/Volumes/iLife%20'11%20Install%20DVD/Installer/Packages/Garage Band_LTPContent.pkg>",\n "PKLeopardPackage <file://localhost/Volumes/iLife%20'11%20Install%20DVD/Installer/Packages/Garage Band_MagicContent.pkg>",\n "PKLeopardPackage <file://localhost/Volumes/iLife%20'11%20Install%20DVD/Installer/Packages/iLifeS oundEffects_Loops.pkg>",\n "PKLeopardPackage <file://localhost/Volumes/iLife%20'11%20Install%20DVD/Installer/Packages/iLifeR egistrationPost.pkg>"\n)

May 24 08:53:59 WereNotWorthy installd[3837]: PackageKit: Skipping component "com.apple.iLMBiPhoto9Plugin" (2.5.2-252.0.0-2520000-*) because the version 2.5.4-252.1.7-2520107-12 is already installed.

May 24 08:54:04 WereNotWorthy installd[3837]: PackageKit: Skipping component "com.apple.AppleMPEG2Codec" (1.0.1-220.0.0-2200000-*) because the version 1.0.2-220.1.0-2200100-3 is already installed.

May 24 08:54:08 WereNotWorthy installd[3837]: PackageKit: Extracting file://localhost/Volumes/iLife%20'11%20Install%20DVD/Installer/Packages/iLifeRe gistration.pkg (destination=/var/folders/zz/zzzivhrRnAmviuee+++++++++++/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)

May 24 08:54:09 WereNotWorthy installd[3837]: PackageKit: Extracting file://localhost/Volumes/iLife%20'11%20Install%20DVD/Installer/Packages/iLifeCo okie.pkg (destination=/var/folders/zz/zzzivhrRnAmviuee+++++++++++/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)

May 24 08:54:37 WereNotWorthy installd[3837]: PackageKit: Extracting file://localhost/Volumes/iLife%20'11%20Install%20DVD/Installer/Packages/iLifeSl ideshow_v2.pkg (destination=/var/folders/zz/zzzivhrRnAmviuee+++++++++++/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)

May 24 08:54:43 WereNotWorthy installd[3837]: PackageKit: Extracting file://localhost/Volumes/iLife%20'11%20Install%20DVD/Installer/Packages/iLifeFa ceRecognition.pkg (destination=/var/folders/zz/zzzivhrRnAmviuee+++++++++++/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)

May 24 08:55:52 WereNotWorthy installd[3837]: PackageKit: Extracting file://localhost/Volumes/iLife%20'11%20Install%20DVD/Installer/Packages/iPhoto. pkg (destination=/var/folders/zz/zzzivhrRnAmviuee+++++++++++/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)

May 24 08:57:35 WereNotWorthy installd[3837]: PackageKit: Extracting file://localhost/Volumes/iLife%20'11%20Install%20DVD/Installer/Packages/iPhotoC ontent.pkg (destination=/var/folders/zz/zzzivhrRnAmviuee+++++++++++/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)

May 24 08:57:45 WereNotWorthy installd[3837]: PackageKit: Extracting file://localhost/Volumes/iLife%20'11%20Install%20DVD/Installer/Packages/iPhotoL ibraryUpgradeTool.pkg (destination=/var/folders/zz/zzzivhrRnAmviuee+++++++++++/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)

May 24 08:59:07 WereNotWorthy installd[3837]: PackageKit: Extracting file://localhost/Volumes/iLife%20'11%20Install%20DVD/Installer/Packages/iMovie. pkg (destination=/var/folders/zz/zzzivhrRnAmviuee+++++++++++/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)

May 24 08:59:20 WereNotWorthy installd[3837]: PackageKit: Extracting file://localhost/Volumes/iLife%20'11%20Install%20DVD/Installer/Packages/iMovie_ PreviousFolder.pkg (destination=/var/folders/zz/zzzivhrRnAmviuee+++++++++++/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)

May 24 08:59:42 WereNotWorthy installd[3837]: PackageKit: Extracting file://localhost/Volumes/iLife%20'11%20Install%20DVD/Installer/Packages/GarageB and.pkg (destination=/var/folders/zz/zzzivhrRnAmviuee+++++++++++/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)

May 24 09:00:52 WereNotWorthy installd[3837]: PackageKit: Extracting file://localhost/Volumes/iLife%20'11%20Install%20DVD/Installer/Packages/GarageB and_Instruments.pkg (destination=/var/folders/zz/zzzivhrRnAmviuee+++++++++++/Cleanup At Startup/PKInstallSandbox-tmp/Root/Library/Application Support/GarageBand, uid=0)

May 24 09:01:01 WereNotWorthy installd[3837]: PackageKit: Extracting file://localhost/Volumes/iLife%20'11%20Install%20DVD/Installer/Packages/GarageB andFactoryContent.pkg (destination=/var/folders/zz/zzzivhrRnAmviuee+++++++++++/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)

May 24 09:02:02 WereNotWorthy installd[3837]: PackageKit: Extracting file://localhost/Volumes/iLife%20'11%20Install%20DVD/Installer/Packages/GarageB and_LTPContent.pkg (destination=/var/folders/zz/zzzivhrRnAmviuee+++++++++++/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)

May 24 09:03:07 WereNotWorthy installd[3837]: PackageKit: Extracting file://localhost/Volumes/iLife%20'11%20Install%20DVD/Installer/Packages/GarageB and_MagicContent.pkg (destination=/var/folders/zz/zzzivhrRnAmviuee+++++++++++/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)

May 24 09:04:15 WereNotWorthy installd[3837]: PackageKit: Install Failed: PKG: extracting "com.apple.pkg.iLifeSoundEffects_Loops"\nError Domain=PKInstallErrorDomain Code=110 UserInfo=0x10558d5c0 "An error occurred while extracting files from the package “iLifeSoundEffects_Loops.pkg”." Underlying Error=(Error Domain=NSCocoaErrorDomain Code=259 "The file couldn’t be opened because it isn’t in the correct format.") {\n NSFilePath = "/var/folders/zz/zzzivhrRnAmviuee+++++++++++/Cleanup At Startup/PKInstallSandbox-tmp/Root";\n NSLocalizedDescription = "An error occurred while extracting files from the package \U201ciLifeSoundEffects_Loops.pkg\U201d.";\n NSURL = "./iLifeSoundEffects_Loops.pkg -- file://localhost/Volumes/iLife%20'11%20Install%20DVD/Installer/Packages/iLife.p kg";\n NSUnderlyingError = "Error Domain=NSCocoaErrorDomain Code=259 \"The file couldn\U2019t be opened because it isn\U2019t in the correct format.\"";\n PKInstallPackageIdentifier = "com.apple.pkg.iLifeSoundEffects_Loops";\n}

May 24 09:04:15 WereNotWorthy Installer[3826]: install:didFailWithError:Error Domain=PKInstallErrorDomain Code=110 UserInfo=0x100368c90 "An error occurred while extracting files from the package “iLifeSoundEffects_Loops.pkg”." Underlying Error=(Error Domain=NSCocoaErrorDomain Code=259 "The file couldn’t be opened because it isn’t in the correct format.")

May 24 09:04:15 WereNotWorthy Installer[3826]: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.

May 24 09:04:15 WereNotWorthy Installer[3826]: IFDInstallController 40D040 state = 7

May 24 09:04:15 WereNotWorthy Installer[3826]: Displaying 'Install Failed' UI.

May 24 09:04:15 WereNotWorthy Installer[3826]: 'Install Failed' UI displayed message:'The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.'.



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May 25, 2011 3:55 PM in response to Jim Cole

Update to my May 7 2011 post:


Received a replacement DVD from Apple, and whereas I'd managed an install of iLife 11 by making and moving a 'disk image', I did not make an attempt to install from the new DVD, however I put it under scrutiny of Disk Utility more than once and it passed with flying colors.


With no other testing means available, it seems to points to compatibility differences between different makers of SuperDrives and optical media. That's my best guess, anyway.


As a side note, the SuperDrive in the iMac I was having trouble installing iLife 11 on, has since successfully burned a couple of DVD projects..., so! 😕


R, Jim C. Jacksonville FL

iLife '11 failed installation

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