Level 1

20 points

AIR and SKYPE Not Working

I can not log on SKYPE on my MBA 1.8 . Works fine on my MACBOOK PRO, but not on AIR.

I did a search on the topic , and seems that is an issue with SKYPE and AIR, and I can not find the solution so far. Even tried an old SKYPE version, and so far no luck.

Any suggestions, will be welcome.

MBA 1.8 128M , MACBOOK PRO 13, Mac OS X (10.6.4)

Posted on Oct 23, 2010 7:48 AM

30 replies

alinemm

Level 1

0 points

Oct 24, 2010 5:47 PM in response to Mark Kaiman

I`ve just tried it too. It didn`t work!

kispest

Level 1

0 points

Oct 24, 2010 8:00 PM in response to Mario Arruda

Just saw this on the Skype Forum -- i wonder if it could help ....
http://forum.skype.com/index.php?showtopic=746453

Oct 24, 2010 8:32 PM in response to kispest

I just tried this and it works great. Follow the instructions by user KOTxxxxx exactly.

jim95762

Level 1

0 points

Oct 24, 2010 8:37 PM in response to Craig Brady

That is exactly what the Skype guy had me do and it didn't work 😟

jim95762

Level 1

0 points

Oct 24, 2010 9:06 PM in response to jim95762

Sorry! Replied to the wrong post. The instructions from the Skype support guy did not work. However deleting and reinstalling the older version of Skype does appear to solve the problem!

Oct 25, 2010 6:00 AM in response to kispest

That suggestion on the Skype forum worked for me on my wife's new MBAir 11" -- and I was even able to then update to the latest version of Skype (from within the app's update mechanism) and it continues to work as it should. Weird, but glad to see it, she's got family & friends overseas so it was a real bummer when Skype wouldn't load...

JRB

Mario Arruda Author

Level 1

20 points

Oct 25, 2010 6:19 AM in response to Mario Arruda

Worked Solution:

1) Move SKYPE app from Applications to trash folder.
2) Delete the file User/Library/Preferences/com.skype.skype.plist
3) Delete the folder User/Library/Application Support/Skype
4) Delete the file Macintosh HD:Library/Preferences/com.skype.skype.plist (if that file does not exist, never mind).
5) Download and install SKYPE 2.7.0.330 from http://mac.oldapps.com/skype.php
6) * IMPORTANT : Go to preferences and change the port from 0 to 8253, for example.

7) Be happy !

8) I did not try to update after that, but another user said that worked. Otherwise just use the "old" version from now.

Mario Arruda Author

Level 1

20 points

Oct 25, 2010 10:54 AM in response to Mario Arruda

Update:

Worked Solution:

1) Move SKYPE app from Applications to trash folder.
2) Delete the file User/Library/Preferences/com.skype.skype.plist
3) Delete the folder User/Library/Application Support/Skype
4) Delete the file Macintosh HD:Library/Preferences/com.skype.skype.plist (if that file does not exist, never mind).
5) Download and install SKYPE 2.7.0.330 from http://mac.oldapps.com/skype.php
6) * IMPORTANT : Go to preferences and change the port from 0 to 8253, for example.
7) Login.
8) After you login for the first time, use the update menu option, and get the latest version.

Oct 25, 2010 6:28 PM in response to Mario Arruda

You updated to the latest version and Skype continued to log in properly/work?

Oct 25, 2010 6:52 PM in response to Mark Kaiman

Right, so this fix does seem to work. When you launch the old version of Skype, the first thing it will do after it signs in will be to prompt you for the update. Go ahead and run the update...

Oct 25, 2010 8:06 PM in response to Mark Kaiman

This worked like a champ for me, including the update to the latest version.

Oct 27, 2010 10:29 AM in response to Mario Arruda

I had the same problem with a new install of Skype 2.8.0 on my new MacBook Air. I did the following to solve the problem:

Run Skype
Go to preferences/advanced and change the port from 0 to 8253
Then try to login

This worked for me. I DID NOT have to delete Skype and install an older copy.

EvilSLJ

Level 1

24 points

Oct 27, 2010 7:17 PM in response to Mario Arruda

this solution worked on my 11" MBA... thanks 🙂

Oct 29, 2010 7:14 AM in response to JimSurfer

i reckon its just the port number frankly,but thats just my observation,and what worked 4 me,skype reset its own port number after i entered 8080,cant remember wat it was,shoulda noted and posted,but if it worked for some,that a good thing anyhow,regs ms.

Oct 29, 2010 1:55 PM in response to media sorcerer

Please, note that Skype has today morning (October 29, 2010) issued a patch for the problem causing 2.8 Version.

See <http://forum.skype.com/index.php?showannouncement=533&f=190>
and download version 2.8.0.863

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AIR and SKYPE Not Working