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Canon LBP6000 / LBP6018 (i-SENSYS 6000)

Does ANYONE know why the driver I downloaded from Canon (CAPT _V320_MacOSX_ukEN) will not run my Canon LBP6000/6018? Seeing as the Canon HK website (my local) told me to go there to download it and it SPECIFICALLY SAYS it's for Mac (10.4 - 10.6)?

I'm absolutely raging. D**m thing cost me HK$1,000 (US$127.00) and I get home to plug it in and find that nothing remotely like my model name is in the drop-down list in the printers pane. After downloading, installing and even - GASP - restarting my iMac, there is still no mention of it or any way to choose anything vaguely similar to my printer.

I'm not a computer bod and I don't know what I'm doing, but I'm on the verge of calling Canon and tearing them a new one (as it says ON THE BOX that the printer is compatible with Mac). 2 hours arsing about with hundreds of obscure websites to find a driver to replace the one that doesn't seem to work from the manufacturer? Unacceptable.

Any hints or help at all would be appreciated. I actually bought the thing to print with tonight, not expecting any installation problems. I have never had such trouble with any other peripheral/extra I've bought for my Macs since 2002.

Thanks anyone!

iMac, Mac OS X (10.5.8), 2.66 GHz Intel Core 2 Duo

Posted on Oct 28, 2010 8:16 AM

Best reply

alternativeman

Level 1

19 points

Posted on Oct 28, 2010 10:12 AM

Hi Suzanne,

I'm also based in Hong Kong with the exact same printer I bought from Broadway the other day. I had the same problem as you describe when I tried to install it earlier tonight, but now I've got it working.

Once you have the driver installed and the printer connected and turned on, open any printable document, then:

File > Print
Choose "Add Printer..." in the Printer dropdown menu
You will see LBP6000/LBP6018 in the box that appears. Ignore it. Instead, click on "More printers..." in the bottom left corner of the same box.
Another box will appear with a dropdown menu at the top, giving you two choices. Choose "CANON USB (CUPS CAPT)," which will give you the model number again. Click on it, then "Add," and voila!

Hopefully, this will save you the angst you will likely suffer from calling customer support (funny how that has become an oxymoron...)

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36 replies

boochap

Level 1

0 points

Oct 22, 2012 12:14 PM in response to Suzanne Thompstone

This work for me.. try it :-))

Once you have the driver installed (i used Mac_CAPT_V355_us_EN.dmg installer) and the printer connected and turned on, open any printable document, then:

1. System Preference > Print and Fax

2. Click on "+" to add printer.

3. You will see LBP6000/LBP6018 in the box that appears. Ignore it. Instead, click on "More printers..." in the bottom left corner of the same box.

4. Another box will appear with a dropdown menu at the top, giving you two choices. Choose "CANON USB (CUPS CAPT)," which will give you the model number again. Click on it, then "Add," and voila!

Good luck!

Kylako

Level 1

0 points

Feb 28, 2013 6:15 PM in response to Suzanne Thompstone

I have the same problem. My LBP6000 used to work very well and all of a sudden it stopped printing text.

After reading all the previous posts and checking the Cannon website, I deleted the existing printer driver and downloaded the latest CPAT Printer Driver Version 3.55 for Mac OS X 10.5/10/6/10.7/10.8 dated 08/06/12 from

http://www.usa.canon.com/cusa/consumer/products/printers_multifunction/laser_pri nters/imageclass_lbp6000#DriversAndSoftware

It is now working again!!

Jul 3, 2013 4:58 PM in response to alternativeman

Thank you!!!!!!! Goodness, after an hour and a LOT of building frustration, and a glass of wine, and then another.... you all have come to my rescue and the Canon Imageclass LBP6000 now finally prints off my 10.6.8.

Thanks so much.

Apr 8, 2014 4:33 PM in response to Suzanne Thompstone

Hello. I have Mac OS X v10.7.5 . I have downloaded CANON_CAPT v365 for LBP6000 canon Printer and it doesn´t work. Somebody could help me?. I will really appreciate.

MacBook Pro, Mac OS X (10.6.7.5)

BDAqua

Level 10

239,375 points

Apr 8, 2014 4:56 PM in response to JuanPa Oria

Hello, if you don't get any help here, you might start a new topic, not many helpers look at old Solved topics. 🙂

good GPS

Level 1

0 points

Apr 11, 2015 8:01 AM in response to Kylako

Thank you, your idea works well for me

Canon LBP6000 / LBP6018 (i-SENSYS 6000)