Error 7 (Windows error 999)

Question

Level 1

0 points

Error 7 (Windows error 999)

Hi all,

I get this error message when trying to launch Itunes: Error 7 (Windows error 999). I uninstalled all Apple products and tried to re-install Itunes but it did not work. Can anyone help? (I am using Windows Vista 32 bit)

Thanks!

HP Pavilion dv6000, Windows Vista

Posted on Oct 31, 2010 5:08 PM

Reply

Answer 1

b noir

Level 9

72,324 points

Oct 31, 2010 5:10 PM in response to sevengirl

Have you also checked on your .NET framework, sevengirl? See:

[iTunes for Windows: "iTunes was not installed properly. Please reinstall iTunes" message|http://support.apple.com/kb/TS3074]

Reply

Answer 2

sevengirl Author

Level 1

0 points

Oct 31, 2010 5:25 PM in response to b noir

I did reinstall NET.framework before reinstalling itunes, but it did not work...

Reply

Answer 3

b noir

Level 9

72,324 points

Oct 31, 2010 7:18 PM in response to sevengirl

Okay.

Backtracking to when you uninstalled iTunes and other programs ... did you use the following document as a guide?

[Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7|http://support.apple.com/kb/HT1923]

If so, did you run into any trouble when doing any of the uninstalls or file deletions? If so, could you describe the trouble for us, please?

Reply

Answer 4

sevengirl Author

Level 1

0 points

Nov 1, 2010 4:50 PM in response to b noir

It worked! Thank you!

Message was edited by: sevengirl

Reply

Answer 5

b noir

Level 9

72,324 points

Nov 1, 2010 4:56 PM in response to sevengirl

🙂 excellent news. Glad you got things working again.

Reply