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Logitech Harmony + Apple TV II = eternal need to unpair

I've set up my Logitech Harmony to work very well with my new Apple TV II except for one thing: whenever the TV or the Apple TV is turned off, the Apple TV needs to be reminded again the next time to "unpair" with the remote before the remote will work. It is not clear to me why the default state keeps coming back and actually, I have no idea what the Apple TV thinks it's paired to.......

Any suggestions would be very welcome.

Paul

macbook pro, Mac OS X (10.6.3)

Posted on Nov 1, 2010 1:20 PM

33 replies

GaryJR4

Level 1

0 points

Mar 20, 2012 4:05 PM in response to jrattner

It turns itself on and off.

Apr 14, 2012 9:39 AM in response to Paul Hamburg1

I had trouble with my Harmony One. Same thing, pairing, unpairing, etc.

I had first setup the device as a "computer" and put in Apple then AppleTV in the Model number.

The deleted the device and the activities associated with it. I then setup the device as a "TV", the "Apple" then my model number which is A1378. I hit add device and the next screen said "Apple TV".

I then went to the activities part of the setup screen and set it up those activities for the device to come on, which TV input it would use, etc. When I tried to rename it from "media device" or whatever it was called, I tried "Apple TV" and it said that the name was already used, so I renamed it "Watch Apple TV".

I have now been sitting in front of the TV going back and forth between DirecTV, DVD player, and Apple TV under Activities and I no longer have the "unpairing" issue and all the buttons seem to work.

Try that out. I will repost if the problem happens again.

Jan 6, 2014 1:35 PM in response to stefantt

After trying everything else mentioned in this entire thread only your advice did the trick. Thank you so much!

To anybody having the same problem all of the steps…

************REPOST FROM stefantt************

The solution in my case was to fix the activity settings.

1 Go to the Harmony Remote Software (I am using v 7.7.0).

2 Go to your list of activities

3 Find your Apple TV activity (or whatever it happens to be called)

4 Click on Customize Buttons

5 Find any buttons that correspond to the regular ATV remote (such as upArrow, downArrow, play, pause, etc)

6 Make sure that these buttons are set to the proper device (my Apple TV "device" is called Media Center PC here)

7 Make sure the command corresponds to the mapped command for your device.

8 Upload the changes back to your remote

I'd make sure your Apple TV is unpaired when you test (just in case it happens to be paired with your factory remote). That fixed my problem immediately.

Logitech Harmony + Apple TV II = eternal need to unpair