Previous 1 2 3 Next 242 Replies Latest reply: Jul 23, 2015 8:57 AM by cinichols
amaule05 Level 1 (0 points)
This morning when I woke up to a text message it showed the full name. Literally just about an hour later I received another message from the same person, but it only showed the phone number. When I went into the Contacts I saw it was completely empty. All of my favorites and recent calls are there but they're just the phone numbers, no names or anything else. How did this happen? I didn't change anything and I have no idea what to do.

iPhone 4, iOS 4
  • ramonreyesjr Level 1 (0 points)
    YES, exact same issue, APPLE please help, I have business contacts on there too. Someone please assist.
  • ramonreyesjr Level 1 (0 points)
    No help on this topic ???
  • amaule05 Level 1 (0 points)
    Doesn't look like it. Aghhhh. Some people have said their contacts would magically reappear but no such luck here, don't think it'll happen either.
  • ramonreyesjr Level 1 (0 points)
    this *****, i lost some important business contacts... i called apple and all they did was regular stuff i already knew how to do... like backup etc... nothing worked...

    i had one friend give me his number again and when i called it, the contact magically appeared again... so i believe all the info is in the phone but i just can't find it....
  • roaminggnome Level 10 (95,042 points)
    You can try restoring from a previous backup:

    http://support.apple.com/kb/HT1414
  • whitetailz Level 1 (0 points)
    Mine just disappeared too. I'm not sure if it is directly after receiving a text message or not. I have backups on PC, but my PC is in the shop for service.
  • whitetailz Level 1 (0 points)
    In addition to above: I don't use MobileMe
  • Jamaalism Level 1 (5 points)

    My contacts just disappeared on me today as well.

     

    Happened completely at random - I went into the address book, saw a contact up that I recently edited (added an email address), then it shut down.

     

    When I went back into the contacts app, it was completely empty - I couldn't even access my company's exchange list (the GAL).

     

    I powercycled and was able to access the GAL after that but the 'contacts from my mac' were still gone.

     

    Syncing back with iTunes restored them but now the profile pics are mixed up. I'm going to try syncing again (overwriting the previous info) and see what happens..

  • falleri Level 1 (5 points)

    Same here. Today I received a text message and suddenly I no longer see the name of the person but his phone number. At first I thought, hm, I must have done something weird. Then I discovered all of my contacts had disappeared. I thought, maybe something went wrong while synchronizing yesterday- but realized that wasn't possible as I had still had all of my contacts this morning, I sent text messages this morning as well. So, what's going on? Has anyone gotten anywhere with this?

    Luckily I just synchronize my osx address book with my phone, so after a sync the problem was gone, but if this keeps happening it will be a serious problem. If I've added a contact on my phone during the day, I won't be able to recover it, which means this phone is no longer a reliable work phone for me. Since the first post in here is from november, I'm not very hopeful. I need a reliable product!

  • Kindbud Level 1 (0 points)

    Im in the same boat a solution would be nice apple?

  • sbsantiago Level 1 (0 points)

    Has anyone found a solution to this?  So random, this just happened to me after zero problems with my phone for forever.  Please someone help!

  • ladysphillips Level 1 (0 points)

    I'm having a similar problem, I do use Mobile Me however I'm not losing existing contacts, only new ones I enter directly to my iPhone 4, and not all of them just the odd one here and there, it will be in my contacts one minute and then after either a text message or a call the contact disappears leaving just the number in it's place. However if I enter the number via Mobile Me on my PC, well so far so good. This is highly frustrating as I'm rarely near my PC and do everything on my iPhone. Has anyone come across a resolve?

     

    Many Thanks

    Sarah

  • ladysphillips Level 1 (0 points)

    I take it back, I've just checked Mobile Me on my PC and the new contacts I entered there have now disappeared, please Apple can you sort this out ASAP, it really is not acceptable, I really dont want to have to revisit the 90's by carrying a bulky address book and pen around in my handbag!!

     

    Many Thanks

    Sarah

  • Councilperson Level 1 (0 points)

    Today must be a bad day for iPhone contacts. I opened the phone icon, then contacts, saw the last one I had used yesterday, and then all my contacts disappeared. Only my phone number appears at the top. When I open the Contacts icon my phone number does not appear, and no contacts. Names are missing from phone numbers in Favorites and Recents inside of Phone. When it first happened names briefly flickered (in both Phone/Contacts and in Contacts), then went blank.

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