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Can't Delete VPN Profile

Does anyone know how to delete a VPN profile in IOS 4? The manual says if you go to Settings -> General -> Network -> VPN and then pick the configuration profile by touching the blue arrow and then scrolling to the bottom and clicking the delete button you can delete a configuration profile. On my phone there is no delete button.

The reason I ask is that there is an existing profile that is not working when I try to add a new on with the same name it fails I suspect because one already exists. I also tried using the configuration utility but that did not work either.

iPhone 4, iOS 4

Posted on Nov 9, 2010 9:33 PM

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Posted on Nov 23, 2010 3:51 PM

Check under Settings > General > Profiles.

If your VPN wasn't manually configured, it was configured using a configuration profile.
Check the installed profiles. One of them should contain a VPN payload.

Delete the profile to remove the VPN configuration.
20 replies

Jan 30, 2016 8:03 AM in response to NiGHTS62

Fallatah previously posted : Go to Settings > General > Profile > remove unwanted VPN.

THIS FIXED MY IPAD NOT CONNECTING TO THE INTERNET. I tried every reset suggested all over this forum to no avail. My settings showed VPN as turned off. I did not show a VPN connection but when I clicked on the VPN tab in Settings, it showed a "Disconnect, Inc." so I clicked on the information "i" and, sure enough, there it was! I turned it off and was able to immediately connect thru Safarai and every other app. Then, I followed the above instruction to delete. When I scrolled through "General" I kept seeing "Disconnect" beside the "Profile" tab but I dismissed it thinking that it meant "disconnected." Not true! It was a VPN named "Disconnect." Clicked on Profile and there was the VPN named "Disconnect, Inc." No idea where this app came from but I deleted it. Thank you ALL for your help and suggestions!

Dec 19, 2016 1:18 PM in response to NiGHTS62

I know this is a really old question, but I was wondering the same thing as I was trying to get rid of a lot of VPN profiles created by 12VPN. The answer in iOS 10 (at least in my case) was to go to Settings>General>Profiles & Device Management and delete the profile for your VPN, that deletes all the entries.

Can't Delete VPN Profile

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