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returning macbook to factory settings

i bought my friends macbook and i wanted to erase everything and start over. i was told to use the mac OS X install dvd, push "c" while its starting up and run it from there and i tried that but it didnt work. i looked online and it said to use a restore dvd that came with the computer but the only discs i have are the "mac OS X install dvd" and the "applications install dvd"

anyone know anything i can do to wipe it clean and start completely from new?

macbook, Mac OS X (10.6.1)

Posted on Nov 10, 2010 4:24 PM

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4 replies

Nov 10, 2010 7:08 PM in response to amyarcher

What version OS X are the MacBook install disk? I have version 10.4.6 disks and when I put them in I get no options choice because they won't start on my disk with the version 10.6.4 hence no option choice. If your friend upgraded the OS X he may have the new software disk for the version you have. Ask them if they have additional Software disks they upgraded too. My original disk are Tiger but since then I have installed Leopard and then Snow Leopard. I now use the Snow Leopard disk to do what you want. That could be your problem.

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returning macbook to factory settings

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