iTunes no longer checks for App updates

For everyone in this thread, check if you have an app called Ship Finder in your iTunes library, if so, delete it, move all files to trash, empty your trash, sync your phone to remove it from your phone(do not transfer purchases if prompted, as this will put it back in your library). You should be able to check for updates now. There is a problem with this app & Apple's servers.

Mate, many thanks. That sorted it immediately on both iphone and itunes!

Brilliant. Thanks so much.

Holy Ship! That worked! Both my itunes and iphone can update again! Many thanks!
Why all of a sudden I wonder?

I've had the same problem for about two weeks now. Everything is up to date (iOS 4.1, iTunes 10., OS 10.6.5). I don't have ship finder installed so I am thinking there might be another app that causes the same problem. The question is which one?

-Luke

I am the developer of Ship Finder and can confirm that there is an issue with the app in the store that we are working with Apple on.

At the moment we are struggling to get an ETA....

http://my.pinkfroot.com/profiles/blogs/we-love-apple-but-what-do-you?xg_source=a ctivity

I had this same problem and had to solve it the hard way: Back up my Library and then delete half the apps; see it that fixes it, and if so delete half that bunch to narrow it down. Here's the step by step:

First quit iTunes. Then back up these files in ~/Music/iTunes/ by copying them to another folder (option drag should do the trick):

iTunes Library
iTunes Library Extras.itdb
iTunes Library Genius.itdb
iTunes Music Library.xml

Now launch iTunes again, select roughly half your app library and hit delete/backspace. The confirmations will ask you if you're sure you want to do this (hit Remove) and where you want to put the files (Keep Files).

At this point quit and relaunch iTunes (I'm not sure if that's strictly needed but I did it just to be sure) and see if you can successfully check for updates again.

-If you can check for update, something you deleted was the problem App. Quit iTunes again and replace the iTunes files you made copies of above with your backups, making sure to option drag again in order to copy the files and preserve your backups because you still need them. Now open iTunes again and you should have your whole app library back. Check for updates again just to be sure, and then, since you know the bad App was in the group you deleted last time, restart the process from above deleting half of the group you deleted before.

-If you still can't check for updates, delete half of the remaining apps following the steps above.

After doing this 3 or 4 times you should be able to narrow down which app is causing you problems. Get rid of it (perhaps re-download it if you still can to see a new download still has problems) and you should be all set!

Whoa, that's crazy! I too have ship finder, so I deleted, synced and now all is working properly! I do hope Apple and the Ship Finder guy get this sorted as I do occasionally depend on this app (among other things, I'm a toy designer and I always track my new products from the manufacturer in Hong Kong to the Port of Long Beach here in California.)

Message was edited by: jido_genshi

Ship Finder was the problem for me. My iPad has Ship Finder HD, it updated OK using the App Store app. My old iPhone 3G doesn't have Ship Finder, it updated OK using the App Store app. After deleting Ship Finder from my iPhone 4 it updated OK using the App Store app. After deleting it from iTunes iTunes could then update OK.

My MobileMe account's /Library is fubar, I've been working with Apple tech support & engineers for over two weeks with no resolution. They're in denial that anything can possibly go wrong with MobileMe...

I love Apple, but any large organization is going to have pinheads that refuse to acknowledge their humanity and innate ability to make errors.

I feel for you as the developer. Indeed, removing ShipFinder fixed my Check for Updates issue. Removing ShipFinder HD made no difference, so at least I can still see what ships are doing on the other side of the world! It is a favourite app. No practical use to me at all, but why should that matter? 🙂

Thanks guys!

Ship Finder HD appears to be fine as does Ship Finder Free on the iPhone. Hopefully all your ship habits will e satisfied! 🙂

If you have access to your mac/PC we have a new site http://www.shipfinder.co

Give it a go.....
Lee

While the issue arose with version 2.20 of ShipFinder, it doesn't appear to be anything to do with the application itself (which isn't too surprising, as otherwise Apple would have a vulnerability in their App Store). Here's how I came to this conclusion:

I deleted ShipFinder from my iTunes and iPod Touch. Check for Updates then worked. I read that this issue arose with ShipFinder 2.20, so I thought I'd be smart. I have backups of the apps folder, so I restored ShipFinder 2.17. Check for Updates once again stopped working. I deleted ShipFinder 2.17, and now Updates is working.

Fortunately, I still have the even better ShipFinder HD to keep me entertained until Apple fixes their store.

Sadly not work for me cuz I don't have Ship Finder...