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iTunes no longer checks for App updates

About 2 weeks ago I noticed that when looking at Apps in my library and hitting "Check for Updates" I was never seeing any apps that needed updated but my iPhone and iPad kept getting updates for apps. I watched this and noticed that after hitting Check for Updates in the app library section it flashes "accessing iTunes store..." very very fast. Just to read that I have to hit the update several times. If I click the Get More Apps next to it i go to the app store.

I can search and purchase apps on iTunes. I can look at my iTunes account and redeem gift cards and the help-check for updates works because it found the 10.1 update today and I installed it. Everything seems to work fine in the previous version and 10.1 except checking for app updates. It seems like it can't access the iTunes store here.

Two other computers (kids) in my house with iTunes work. I've disabled norton and it stil doesn't work.

Can anyone help me?

m9500y, Windows 7, 64bit

Posted on Nov 12, 2010 2:13 PM

Reply
116 replies

Feb 4, 2011 10:16 AM in response to tjlav

I figured out my problem after reporting the problem to iTunes support.

Something hid the apps icon from my library, I went to Edit/Preferences and on the general tab was my problem starring me in the face. Under the sources section my iTunes U, Books and Apps were unchecked. I checked apps closed the program and restarted it and it was showing I had updates and I was able to update from there.

I am not sure how many of you are having this problem and I do hope this is able to help at least 1 of you

Feb 5, 2011 3:28 PM in response to tjlav

I had similar problem to those listed in previous posts. No app updates showing in iTunes. No app updates showing on either of our 2 iPads and no app updates showing on iPhone.

I deleted (kept the files) all of the apps in iTunes one by one. Each time checking to see if update would work. Got all the way down to one app and update still didn't work. I didn't have any of the offending apps that were listed in previous posts.

I ran the iTunes diagnostics under the help menu. Everything reported fine. I was going to give up so I went to download updates on my iPhone. Pulled up App store, selected updates. They all showed up on the list. So everything on the phone looked perfectly normal. I treid to start the download and received a message that the update were large so I should turn on my WiFi. I turned on the iPhone's WiFi, wnet back to the App Update page and now I received an error that it couldn't connect to the app store. Then I turned WiFi off and the updates appeared. I connected to my neighbor's WiFi and everything worked fine.

I rebooted my cable modem and router but that didn't fix it. All other wired and WiFi traffic works fine. Then I reset my router to factory defaults. Still no happiness. Finally I unplugged a USB drive I had connected to the router (LinkSys WRT600N Storagelink) and suddenly iTunes and the iPads could see the updates. I don't know why, just that it fixed the problem. Strange but true......

Feb 12, 2011 8:05 AM in response to Havrek

After updating apps from my iPad for a couple months, and poking around this forum for a while, I finally fixed the problem. iTunes on my MBP has been giving me an "iTunes server down. Please try again later" error every time I tried to update my apps. Every other online function of iTunes was working perfectly.

I tried everything from logging out of my account in iTunes, deauthorizing, and finally reinstalling iTunes. Nothing worked until I stumbled across a post about Appshopper causing an issue, one of my more frequently used apps. I was skeptical at first, primarily because all of my other iOS devices with Appshopper installed were updating just fine. I finally deleted the app (along with a couple other infrequently used apps) from iTunes. Nothing initially seemed to have changed. But then the next day, POOF! iTunes has 37 new updates.

It is ridiculous that a version of one app can cause such an annoying problem!

Mar 13, 2011 9:00 AM in response to Havrek

After an extensive reinstallation, etc of iTunes, I was having spotty connection issues again while trying to update my iOS apps. It would always work at other wifi hotspots such as Starbucks, but rarely at home. The problem, I discovered, was my constantly denying random AirPort Base Station network connections to ".akamai.net" servers. Not that there was any rhyme or reason to the timing of these connection attempts, once I started allowing these connections to go through, I no longer had an issue with my iTunes updates.

iTunes no longer checks for App updates

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