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Level 1

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iTunes 10.1 Missing Text

Hi All,

I have problems with missing text in iTunes since 10.0, but it's just gotten much worse since I installed 10.1. Prior to 10.1, text was missing next to the colored legend showing how much storage of different types was in use on a device (e.g. iPad, iPhone, iPod). I would just get the colored box without saying what that box referred to (e.g. Music, Video, etc...) or how much storage was actually in use.

Since installing 10.1, I now have pretty much no text anywhere on that page. On the 'Summary' tab for a device, the only text showing is the headings of each section (e.g. 'iPad', 'Version' and 'Options'. Even the names of the tabs up the top are gone, as is all the text about version, text on buttons, everything.

Also, the tabs at the top of the iTunes Store are gone. There's now just a 'Home' icon, and nothing else (no Music, Apps, Movies, Ping, etc.).

Also, the status window up the top shows the progress bar, but no text.

I assume this is probably something to do with Windows fonts, but it's dramatically changed since 10.1...Help!!!

Windows 7

Posted on Nov 13, 2010 6:11 PM

100 replies

Dec 22, 2010 8:15 PM in response to mhill64

I'm having the exact issues...did everything suggested earlier and I've had no luck either...

Have you heard of anything else or found any solutions?

Dec 24, 2010 7:55 PM in response to mhill64

I'm half way there. I did what voritcal suggested and some of the text is there but not all of it. I noticed in my font folder I have Segoe UI Bold 4 times, Segoe UI Bold Italic 3 times and Segoe UI Italic 3 times. Is this a problem?

mp3song

Level 1

0 points

Dec 28, 2010 8:46 PM in response to mhill64

HELP!!! I have the same problem. I read what one of has said but when I tried installing the fonts again, it said has already been installed. I read another one of your solutions but I did not understand it. I am not that great with computers so please lead me step by step.

ebritt

Level 1

0 points

Jan 13, 2011 8:35 AM in response to mhill64

The font fix worked for me on Windows XP. Thanks!

Snoopy48

Level 1

0 points

Jan 15, 2011 11:12 PM in response to mhill64

Thanks Vortical you are a life saver, been driving me mad for weeks.

Feb 16, 2011 1:23 PM in response to Vortical

I had the exact same issue with my Windows XP 32-bit system and Vortical's fix posted on Nov 16 2010 @8:44AM fixed the problem. Had a missing Font that iTunes obviously needs. Something iTunes should verify during the install process I would think.

rachitb

Level 1

0 points

Mar 21, 2011 4:05 AM in response to DonaldinAlba

I too ran the same patch in my WinXp and am having the same problem of weird fonts all over the place.Any help on changing the rest of the fonts on my computer including the fonts on my iTunes.
thanks

Mar 23, 2011 4:01 AM in response to Vortical

Thanks Vortical, this fixed the issue for me!!

Mar 23, 2011 4:04 AM in response to hotmailuser12344321

Sorry, forgot to say that my OS is Windows Vista.

Apr 2, 2011 9:17 AM in response to mhill64

All,

Many thanks for the contributions here. Not only did Eric's patch fix iTunes, it also fixed the same issue with Quicken 2011.

Regards,

Mike

Apr 23, 2011 1:23 PM in response to mhill64

I've ignored the text missing from the iPhone tabs, but now I need it. Trying to activate a new iPhone which probably has a hardware problem, but ran into this mess on iTunes. I downloaded Windows Live (which I so do not need) to get the Segoe UI font, went through the font update as posted, and rebooted. No go on resolving missing text. My iTunes is latest version... I'm thinking it's time to uninstall and get a new install of iTunes?

r di

Level 1

0 points

May 7, 2011 3:45 PM in response to mhill64

Hi,

I spent an evening to try to resolve the issue, including reinstalling the fonts-folder from the shaddow. My system is a Vista 64 bit system configured with UAC (user account control). I found that the fonts in the windows fonts folder (c:\windows\Fonts) are only visible to administrators.

So i ended up by starting iTunes as administrator (right click the iTunes shortcut and 'run as administrator'. Don't connect the iPhone before but start iTunes first. All texts will magically appear.

Off course, this solution requires the user to have administrator privileges!

I consider this a bug in iTunes - somesthing must have been changed in the way the fonts for the display device page are accessed.

Good luck, I hope this gets fixed soon!

CF77

Level 1

4 points

May 7, 2011 9:24 PM in response to mhill64

I have followed all the tricks here and still have no text on the itune with my 32bit Vista sp2..10.2.2.14 version of itune. It is frustrated.

Now my fonts is with a "_0" of the font name i.e arial_0.ttf after reinstalled the fonts..

Why have had changed ?? I have to guess the blanks buttons when connected to my two ipad2s.

May 8, 2011 5:02 AM in response to mhill64

had same issue. just deleted the Segoe UI font ( the first one) and all of the letters came back. So far nothing else has changed. HTH

Jun 18, 2011 9:25 PM in response to mhill64

I had the same problem and also had programs with system text that was impossible to read. I deleted Segoeui.ttf fonts (all of them) and copied them from another computer (My laptop). It said the files were there and asked if I wanted to overwrite. I did and now EVERYTHING is working as it should. If anyone has the same problem, try this. It worked and thank you for the hint on this chat. I use Windows 7 64.

iTunes 10.1 Missing Text