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iTunes 10.1 Missing Text

Hi All,

I have problems with missing text in iTunes since 10.0, but it's just gotten much worse since I installed 10.1. Prior to 10.1, text was missing next to the colored legend showing how much storage of different types was in use on a device (e.g. iPad, iPhone, iPod). I would just get the colored box without saying what that box referred to (e.g. Music, Video, etc...) or how much storage was actually in use.

Since installing 10.1, I now have pretty much no text anywhere on that page. On the 'Summary' tab for a device, the only text showing is the headings of each section (e.g. 'iPad', 'Version' and 'Options'. Even the names of the tabs up the top are gone, as is all the text about version, text on buttons, everything.

Also, the tabs at the top of the iTunes Store are gone. There's now just a 'Home' icon, and nothing else (no Music, Apps, Movies, Ping, etc.).

Also, the status window up the top shows the progress bar, but no text.

I assume this is probably something to do with Windows fonts, but it's dramatically changed since 10.1...Help!!!

Windows 7

Posted on Nov 13, 2010 6:11 PM

Reply
100 replies

Nov 21, 2011 12:55 PM in response to mhill64

Recently had the same issue with iTune 10.5.1 running on a Windows XP machine with Service Pack 3. Font substitution didn't work, so I deleted the registry entries for Segoe UI, Segoe UI Bold, Segoe UI Bold Italic, and Segoe UI Italic. Not sure what font is being substituted, but I can now see text on the Summary tab (and other tabs as well). In my case it appeared that the Segoe fonts were once installed on my machine, but where no longer there. Possibly removed by the applicaiton that put them there when it was uninstalled.

Dec 27, 2011 3:52 PM in response to mhill64

Folks, I have a similar problem but I can see most of the text. However, it is cut off in some places, its not quite right. For example when I plug in my iphone and go to the summary tab, it shows one of the options at the bottom like this "Sync with this iPhone over..." !!! It does not complete the sentences so you have a checkbox there but you don't know exaclty what it does. This has been driving me crazy for a while and it only started happening when I got Windows 7 64 bit. I used to have XP pro and it was fine. I tried Vorticals suggestion and it actually made the menus at the top go away completely and ALL text pretty much disappear from the summary tab. So my issue must be different than everybody elses. I think I might be in a slightly better situation but I just need someone to confirm that they see Complete Sentences instead of my situation where it says "...". Any help is appreciated.


Thanks!

Feb 9, 2012 9:14 AM in response to b noir

"Lost Menu Bar" in itunes 10 - windows 7 (no menu bar @ top of itunes)


Hi b. Me Three.

I will go back & re-read your steps -- but @ this point... w/no file menu bar - i have NO CONTROL OVER ANYTHING IN iTunes. This is new computer - Win 7, i am the only user, i have all Admin Privledges...

I have never joined a "community" like this, so i am a nubie at proper ettiquete... But anything i can do to "help you, help me (us) -- pleae lemme kno.

Thank You,

Gretchen (GSFree)

Mar 20, 2012 12:43 AM in response to ttang10

Thanks so much ttang10, this worked for me.


I have windows 7 and iTunes 10.6 and can't remember the last time I saw my drop down menus and text in my iTunes. I've been reading and trying all the nice suggestions on this thread, and this one finally did the trick.


I had first tried deleting my current Segoe UI Italics (in Control Panel --> Fonts) but it would not allow me, so I just reinstalled Segoe UI Italics via your method and finally success! Hope it also works for others in this same predicament.

May 15, 2012 1:01 PM in response to Eric Winchester

Hi guys,

I just figured out something, and it did work for me. I tried all the methods I found, but nothing. I am using Windows 7 32bit, but I'm sure this works on anything. As I understood, there was a problem with the font, Segoe UI. I just located it in the C:\Windows\Fonts folder and I replaced it with another version or something like that, downloaded from http://fontzone.net/font-details/Segoe+UI/. After restarting the iTunes, I couldn't believe it worked.


I hope this helps.

Cheers!

May 27, 2012 8:47 AM in response to mhill64

Ok, I'm sorry to say, but all of the solutions in this thread that have been brought up have either not worked for me or need clarification, and it gets pretty disheartening to do a Google search on this issue only to have every result basically wind back up in this threa. I have a Windows 7 x64 machine that I'm trying to troubleshoot this issue.


First off, concerning uninstalling and reinstalling the fonts, obviously you can't uninstall the Segoe UI font as it is a system font. I have already tried copying the files from another system to this one, and tried installing it, but it didn't resolve the issue. Also, for those that posted links to download the font, it won't work as the font is copyrighted.


Concerning the Vista font fix, tried that, it worked for me until I restarted the application, and the problem came back.


Concerning Eric's fix, can you clarify to me what values these registry keys should contain? I was going to try this method to see if I could resolve it.


[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Fonts]

KEY: Segoe UI

VALUE: Change value from "segoeui.ttf" to "__segoeui.ttf" (or something to where the file name is invalid)

[HKLM\Software\Microsoft\Windows NT\Current Version\FontSubstitutes\] (new string value)

KEY: Create new registry key "Segoe UI Tahoma"

VALUE: ?


Can anyone clarify this?


I was going to do either this, or reinstall the application. Thanks!

Jun 8, 2012 3:47 PM in response to mhill64

Hello. My god somebody on here is a lifesaver! Been trying to find help with this problem for days of missing text in my iTunes. Im not very computer savy, so I decided to try and find an easier way to try this missing font Segoe UI idea. So I looked for it on a free font download website, downloaded it and installed the font. And, hey presto it works!!! Thank you to the brilliant help on here! 😀


Hayley

iTunes 10.1 Missing Text

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