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Hard drive not recognized - cable?

When I try to boot up my computer, I get a flashing folder with a question mark on it. However, when I move the hard drive to another computer and then boot up, there are no problems at all. Would I be correct in guessing that it's the hard drive cable at fault here? Has anyone had this problem, and if so, how did you fix it?

Nathan

Mac OS X (10.6.5)

Posted on Nov 14, 2010 4:56 PM

Reply
180 replies

Nov 11, 2013 3:41 PM in response to Nathan H

I am writing this from the Apple Store in Conestoga Mall, Waterloo.


My MacBook Pro 13" Mid-2012 started acting weird Friday night.

Saturday morning, it was locking up just trying to boot to desktop.

By mid-day, it wouldn't boot to login screen.

I tried rebooting, safe booting, shift+Command+V booting, nothing. It would not get to the login screen.


Genius bar appointment right now, the diagnostics show that everything is okay, but the hard drive diagnostic got hung and was not responding.

So, according to the Genius, there is a common problem with Hard Drive cables.

I asked the question, if this is a common problem, why not issue a recall?


Anyway, something like $60 later, and I am sincerely hoping that the problem is fixed in a few minutes here.

I have already looked at prices on new SSD's and I am not looking forward to that if that is the real problem.


😟 It's been a flawless machine for the past 14 months...

Nov 13, 2013 5:13 PM in response to Nathan H

I own an early 2011 MacBook Pro. It had the same issue last year at about this time. After spending the money to have the sata cable replaced, it worked for almost a year. As I sat down to write a paper today, the all familiar dark keyboard and frozen screen reappeared.

This is certainly a quality control issue with the MacBook Pro line of products.

Since I have projects to work on this week and research to get ready for publication, I don't have time to wait for the replacement cable to arrive. So, off to the Apple store tomorrow.

I'm hoping that they replace it for free this time or I'll be pretty disappointed.

I wonder if there is some way to reinforce the cable so this will no longer be an issue.

TLDR, Second time having the SATA cable die in my MBP. Wondering why Appple won't do the right thing and issue a recall.

Nov 30, 2013 4:30 PM in response to Jbro33

I have a 2010 macbook pro. This problem has happened to me three times now! Every year since I've owned it. I've had the cable replaced by Apple twice, they waived the labour fee previously. Now I went to the Genius Bar and they wanted to charge $60+ to have it replaced. I'm going to fix it myself this time, they're clearly not doing a very good job of this. I really hope that they issue some sort of recall or at least acknowledge that there is a problem.

Dec 5, 2013 4:06 PM in response to Nathan H

I've also got a mid-2012 macbook pro. The cable failed the first time after about 15 months (so not longer after the warranty ended) and now a second time 93 days after the first one was replaced. The warranty on replacement parts is, of course 90 days. I'm sensing a pattern here. I took it to a genius bar the first time but to a certified repair place with a 6 month warranty (although a much more expensive repair) the second time. I love my mac and never had any problems with my previous one (which I used for four years), but if this keeps up and they continue to refuse to adress the problem, then I am done with buying apple computers.

Dec 14, 2013 5:27 PM in response to Nathan H

I´ve had my mbp mid 2009 since march 2010 and yesterday It started with this issue. Now, I installed Mavericks on the same hd as an external, and connected the one that came with the mbp internally.


Funny thing is the hd doesn´t show in finder, but it does in disk utility (and it takes ages to do anything). Is it possible that the cable is kinda ******, but it can detect the hd at the same time?


*confusing*

Jan 8, 2014 2:55 PM in response to Nathan H

Im a Apple Tech Support in Argentina.....

Is a very common problem that sata cables in MBP 2009, 2010 & 2011 goes bad!! (especially in 13" models)....

I repair a lot of Macs with this issue....

My recomendation: First take out Hard Disk & test it on an external caddy.... if works ok, buy the cheapest Sata Cable that sells on ebay & replace it (very easy job)

Hard drive not recognized - cable?

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