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Level 1

0 points

Help Viewer in 10.6.5

Have recently installed 10.6.5 (Combo) and am now getting strange behaviour with Help Viewer. Entering a search term lists standard help items and support articles, as normal. However, clicking on any item under Support Articles yields an error: "The requested resource (/kb//apps/helpviewer/index) is not available". Anybody any ideas? I have already repaired permissions as well as my boot disk (which was one file / folder in error on the volume count) but the problem remains.

iMac 21.5" (late 2009), Mac OS X (10.6.5)

Posted on Nov 17, 2010 7:00 AM

18 replies

baltwo

Level 9

62,362 points

Nov 21, 2010 10:22 AM in response to Pilif Nudd

😉

Nov 29, 2010 8:08 AM in response to Pilif Nudd

Welllll - sort of. It's not a critical issue unless you have a problem you're trying to fix and the answer appears to be in the unavailable kb. It's ten days after the start of this thread and I still can't access any of the help articles.

baltwo

Level 9

62,362 points

Nov 29, 2010 11:31 AM in response to Tuckerman Moss1

Posting to a closed thread is basically an exercise in futility. Start another, referencing this one if you want help.

Help Viewer in 10.6.5