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iPod touch keeps freezing on various apps

4962 Views 6 Replies Latest reply: Jan 19, 2011 5:52 PM by norita RSS
norita Calculating status...
Currently Being Moderated
Nov 18, 2010 8:01 AM
I've had my iPod touch for 4 months now and I just started having issues with it freezing. It will turn on using the top button, it will unlock using the slide, but then it's frozen on whatever application I last used. By "freezing" I mean that the bottom "mouse" button won't work and thus, I cannot leave the latest used application. At times it will unfreeze and work and then other times it won't. Charging it and syncing it doesn't seem to make a difference. I haven't dropped it or damaged it in any way. HELP!
MacBook Pro, Mac OS X (10.6.5)
  • planb77 Level 7 Level 7 (32,255 points)
    Currently Being Moderated
    Nov 18, 2010 8:14 AM (in response to norita)
    Hello norita,
    And welcome to Apple Discussions!

    Have you tried resetting the iPod yet? To do this, press and hold both the Sleep/Wake and Home buttons together long enough until you see the Apple logo appear.

    If you are running iOS 4 or later, you should also make sure to close out of Apps you are no longer running. You can do this by double clicking the Home button to bring up a list of recently used apps. From there, tap and hold your finger on any on of them until you see a small red minus sign appear in the upper right hand corner of each. Go ahead and tap this sign to remove the app from the list. Too many apps in this list can lead to issues like the one you are currently experiencing.

    B-rock
    13 .3" MacBook (Late 2008) 2.4GHz 2 GB RAM, Mac OS X (10.6.5), Dual 2.5 GHz G5 PowerMac, 32 GB 3G iPod Touch, 500 GB Time Capsule
  • planb77 Level 7 Level 7 (32,255 points)
    Currently Being Moderated
    Nov 18, 2010 8:36 AM (in response to norita)
    Tried resetting it but it still doesn't get the bottom mouse bottom working.


    Are you talking about the Home button at the bottom of the iPod? The circular shape one?

    Have you tried restoring the iPod yet?

    If you are referring to the home button, it could potentially be a hardware related issue. I would recommend taking it in to your nearest Apples store to have it looked at.

    B-rock
    13 .3" MacBook (Late 2008) 2.4GHz 2 GB RAM, Mac OS X (10.6.5), Dual 2.5 GHz G5 PowerMac, 32 GB 3G iPod Touch, 500 GB Time Capsule
  • planb77 Level 7 Level 7 (32,255 points)
    Currently Being Moderated
    Nov 18, 2010 9:31 AM (in response to norita)
    I have not tried restoring it yet. That's something I do with it hooked up to the comp right?


    Correct. Here is more information on it if need be.
    http://support.apple.com/kb/ht1414

    It might also be possible that there is a bit of dirt,grime, etc that is caught around and underneath the button. It might not hurt to try and clean it using compressed air to blow some of the debris out. Others have stated that rubbing alcohol has worked, but it is a liquid and has the potential to further damage your iPod. Here is a thread with more information on it.
    http://discussions.apple.com/thread.jspa?threadID=1969583&tstart=0&start=0

    B-rock
    13 .3" MacBook (Late 2008) 2.4GHz 2 GB RAM, Mac OS X (10.6.5), Dual 2.5 GHz G5 PowerMac, 32 GB 3G iPod Touch, 500 GB Time Capsule

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