Previous 1 2 3 4 Next 91 Replies Latest reply: Nov 23, 2012 11:13 AM by Heckles Go to original post
  • Danny013 Level 1 Level 1
    I had this problem long before 4.2. My solution has always been to disconnect the iPhone, restart iTunes, reconnect the iPhone, and sync again. I currently sync to a PC running Windows 7. Now I check for media in my iPod app every time I sync. It happens once in a while. I thought it was an iTunes update that caused this. Plus I'm using a PC...
  • TravelGuy26 Level 1 Level 1
    This solution worked perfectly for me. Thanks.
  • holls at whidbey Level 1 Level 1
    Maybe it's my 2008 songs, 121 podcasts, 23 audiobooks, and a dozen or so movies that caused me to experience the same problem. A quick--and I do mean very quick--sync solved the problem. All was back and good to go.
  • graceinhim Level 1 Level 1
    Thanks AppleZilla
    That "FIX" LOL worked for me.
  • bsherin1 Level 1 Level 1
    I had the same problem on both my iphone 4 and iPad. I just did an additional sync of each and my media appeared again. In both cases, the sync was quite quick.
  • AppleZilla Level 2 Level 2
    Yeah, a re-sync seems to be the actual trigger for a fix from the responses I see here. I just stumbled across it by playing a song by The Kinks.

    Glad I could help people.
  • Morac Level 1 Level 1
    Got hit by this after upgrading my 3GS to 4.2.1. Fix worked great. Thanks.
  • GreenHelium Level 1 Level 1
    Yeah, I had the same problem, except when the music finally showed up, my album artwork was all messed up. For example, a song would have the correct artwork in "album" viewing, but when I clicked it, it would show a random other artwork, or GET THIS, a genius playlist picture under mixes.
  • Nebuchadnezzar123 Level 1 Level 1
    Many thanks, this worked for me, too!
  • MisterT2 Level 1 Level 1
    Thanks, This worked like a dream. It was a fast painless fix.
  • neil.young Level 1 Level 1
    Confirmed. The same over here. After the update all songs are gone...

    That this happens to such a mature product...
  • h3lli Level 1 Level 1
    Same thing happened to me this morning after the update on my iPhone 4.

    The solution with playing one song via iTunes finally solved the problem. Big Thanks!
  • mponteres Level 1 Level 1
    samething happened to my iPhone 3Gs... just played Billionaire and all media went out... =]
  • sols99 Level 1 Level 1
    I cannot access my media after updating and unfortunately I'm not at home to try the resyncing "fix". It will be a sad quiet day at work without my music.
  • MarcusKabele Level 1 Level 1
    Mac OS X
    *After the update, all media, music, video, movies may be invisible, but are still there.*
    In my case, on the iPad the videos were gone. There was a cryptic message about "synchronisation" - i did not make any screen shot early enough.
    I connected the iPad to an iTunes account, which was not responsible for the music or video. I did not synchronise music or video. I did not play musik or video.
    After an additional synchronisation with iTunes, all media reappeared. Not only music, video too.
    *After the update to 4.2, it seems wise to synchronise another time, then the media reappear.*
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