You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Dropouts using Airplay on iPad

Hi there.

I'm having music drop out periodically for the odd few seconds when playing from the iPad with Airplay to an Airport Express. Doesn't happen from my iPhone. Restarting doesn't help.

Any ideas?

Thanks

Mike

MacBook Pro, iOS 4

Posted on Nov 23, 2010 12:17 PM

Reply
41 replies

Jun 7, 2011 8:21 PM in response to topperdog

I'm posting here just to let it be known I too have this problem. Airpla randomly decides to stop working from my iPod touch to my airport express speakers. Replaced my WiFi router, that didn't work. Gave everything static IP addresses, that didn't work either. I really hope they release an update because this is driving me crazy.

Jul 20, 2011 7:11 AM in response to Mr8lack

I have the same problem, only it just started. I have a 27 iMac 2009 and a WDS network via Express as the main and the Extreme UFO base station as the repeater, for years I was using the express perfectly fine no drop outs, then I got apple tv, same thing and it never started dropping out until yesterday first time I heard it do it. The airport express and the apple tv are physically plugged into my 2wire uverse hub and its just my mac over G wireless to the network. What I don't understand is why this started just two days ago? We have network downloads, watching uverse on another room and it never skipped. I was going to replace the express with just the Extreme since the apple tv takes over the audio and video now for air tunes, I'm going to call apple and ask.

Jul 20, 2011 7:37 AM in response to Jesse Watford1

Here is what I've been able to figure out about using AirPlay and getting it to work properly.


I sometimes need to turn Bluetooth off to make it work properly iPhone requires this but iPad2 doesn't seem to have the same problem for me.


Extending your network will cause skips whenever you roam between base stations. Only use extended network if you really need it. I would go to the trouble of running between the base stations and then set up without using extend or wds. Each station gets a different channel but you can set the same name for roaming between stations. If roaming causes skips, you can set up different names to prevent roaming. Powerline network adaptors can be used to brig the devices if running wires is not practical.


My microwave can mess with my wireless network. Switching channels didn't help, however switching to 5ghz N did help.


I have ask to connect on, but understand others might experience different issues depending on their unique wireless environment.

Aug 14, 2011 4:48 AM in response to Tom Alperin

I have isolated the problem to Bluetooth on the iPhone 3GS when using Airplay from the iPhone to the AppleTV2. My AppleTV2 is connected via ethernet cable to my wireless-N Billion router.


I get no dropouts using Airplay from my iPad1 or iPad2. However, my iPhone3GS suffers a dropout every 2-5 minutes for a second or two. This happens only when Bluetooth is "ON" on the iPhone. If I select Bluetooth to "OFF" then Airplay works perfectly.


I am glad I have isolated the problem. However, it is unacceptable to me because I need Bluetooth to stay "ON" for handsfree use. Interestingly, selecting Bluetooth to "ON" on the iPad has no detrimental effect - the only difference that I can see is the iPad is not paired with any devices, but my iPhone is paired with several devices.

Aug 14, 2011 10:49 AM in response to spaghettimax

I've had this problem too. The only solution now is to temporarily turn off Bluetooth when using AirPlay. I have tried pairing a keyboard with my iPad and that still does not cause problems with the iPad. Since I've always got the iPad at home, I usually stream audio from it instead. It could be an issue with the proximity of components on the iPhone that the larger iPad does not have, but it does not effect wifi usage noticeably other than AirPlay.

Nov 14, 2011 7:00 AM in response to Tgara

Does not help people who have multiple expresses with a mixture of g and n standards. The only fix for airplay dropouts for those who have older expresses is to bump the security down to WEP. Apple continues to ditch support for slightly older products and leaves those of us who take care of our products behind with no updates for major problems.

Nov 14, 2011 7:30 AM in response to topperdog

topperdog wrote:


Does not help people who have multiple expresses with a mixture of g and n standards. The only fix for airplay dropouts for those who have older expresses is to bump the security down to WEP. Apple continues to ditch support for slightly older products and leaves those of us who take care of our products behind with no updates for major problems.

Actually, there is a lot of truth in this. I had an older AEX (802.11b/g model with version 6.3 firmware) that would drop out a lot when using Airplay. Very annoying. To make matters worse, I could not upgrade the firmware since it was an "older" model. Last week, I replaced it with a brand new 802.11n model with 7.6 firmware, and the dropouts stopped.

Dropouts using Airplay on iPad

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.