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I dropped my MacBook Pro!

I dropped it from about 3 1/2 feet onto a hard floor and it dinged the corner pretty bad, but it still works OK.

Is there anything I can do? I don't have any money to do anything 😟

My Apple phone support ran out but it's till under the repair warranty.

I'm really worried now. My power cord had a big crease in it, and now my new Mac had a ugly dent on it. The writing on it (like the grayish writing for the serial number and stuff) has wore out too...

What would you do? Is there anything I can do at all?

MacBook Pro 13" 2010 Baseline, Mac OS X (10.6.5)

Posted on Nov 25, 2010 2:20 PM

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Posted on Nov 25, 2010 3:05 PM

Welcome to Apple Discussions!

Unfortunately, your Applecare will not cover accidental damage, and if you want your Mac restored to brand new condition, you will have to pay to have it done. Very likely the drop has voided your Applecare as well, although it can be reinstated if Apple repairs the damage.

It's possible you have renter's or homeowner's insurance that might cover accidental damage. It's also possible that if you paid with a credit card, there is coverage for accidental damage. You might want to check into this first.

Good luck!
27 replies

Jul 14, 2012 1:09 PM in response to S.U.

after my newly purchased macpro fell off a 4 feet high desk while its turned off, I found it takes longer for the log in screen to prompt up when I unfold the display or hit any key to activate the system. i remember the log in screen used to come up immediately everytime I tried to activate the system. I haven't detected any other issues since the fall, but it really bothers me since I have had this laptop for less than a week. I wonder if there is anything I could do about it and I really appreciate if you could give me some advices.

Sep 22, 2012 8:52 AM in response to Agent4

i was drunk 😠 and checking my email in bed and i fell asleep and when i woke up i saw that my macbook pro had fallen 2 feet onto a concrete floor and had been running all morning sitting there opened up on its side like a V, the case is a little bent, now the seam on the bottom is not perfect, there is a small opening, but otherwise everything seems to be running perfectly... this has been a long time coming i think, i guess i got really lucky, these machines are very solidly built, it absorbed the impact well and with minimal damage

May 16, 2013 10:03 AM in response to Agent4

I have a similar question:

I fell on the stairs while carrying my boyfriends MBP. The bottom left corner of the computer is dinged pretty badly. I was told this is right near the hardrive disk and am lucky the computer is still working perfectly. Should I consider replacing the hard drive just incase? Or should it be okay since it is working fine now? We are both students and I don't want his hard drive to crash down the road in the middle of his studies.

May 16, 2013 12:18 PM in response to morec

"I have a similar question:

I fell on the stairs while carrying my boyfriends MBP. The bottom left corner of the computer is dinged pretty badly. I was told this is right near the hardrive disk and am lucky the computer is still working perfectly. Should I consider replacing the hard drive just incase? Or should it be okay since it is working fine now? We are both students and I don't want his hard drive to crash down the road in the middle of his studies."


1) Good to know you are fine, and was just the MAC that get "damaged".

2) On the other side, if you still have a boyfriend after dropping his MAC, that is a very good sign, your boyfriend really love you. Sorry but I was not able to resist the joke.

Jan 15, 2014 3:47 PM in response to Agent4

My Macbook Pro (out of warranty now just by a bit) has fallen off the couch twice in the past few days. Don't ask me why; I don't know. I guess it was just positioned such that it was able to slide off while I was out of the room.


I see no visible damage, no dents, and everything things to work just fine, so far. My question is, can this damage internal internal components that are shock-sensitive? E.g., the SSD harddrive, the gyroscope (if it has oone), things like this? Should I lookf for a system failure down the line?


I really hate to buy another MBP; this one was perfect, maxed out; the "high-res" version before the "retina" version came out (and I don't see a huge difference).

May 18, 2014 9:54 AM in response to Mr TE

Nothing ended up happening. It actually fell off of surfaces several more times (never more than a couple of feet).


Everything's been totally fine with it. Zero problems whatsoever.


Honestly the only issue I ran into was when I upgraded to Mavericks, there were some software-related issues; I had to repair disk permissions (and found that a ton of people had to do this, so it wasn't related to anything physical) and fix some dev tools. I waited until .3 to do it. So far, so good with the new OS.


But yeah, overall it's a pretty solidly built machine. I'm not sure whether they're still as solid as not; but this particular model is stellar. I really liked that they offered the high-res screen for a while, before the retina display was even a term; it's a great screen.


I think having SSD helps with stability. Also, Macbooks inherently have fall detection built-in... So if it knows it's in a fall, it will stop writing/reading to the disk to avoid any corrupted data and/or damage. Seems to be tested and working!


Just be careful with those slick leather couches! They're slippery 🙂

Jun 13, 2014 6:39 AM in response to Tracy Bischoff

So far, I haven't dropped any MBPs (yet); I was just curious to read what usually happens. Surely the alu frame makes a big difference compared to plastic laptops. I suppose a sleek rubber cover helps protect against the worst of drops, but there's one downside to that. I choose a black cover, used my MBP in a taxi, got out, checked the backseat and as soon as the taxi drove off I realized my bag was too light. The black cover had camouflaged the MB on the black seat cover. It was a real good taxi company so within 5 minutes the driver was contacted. Apparently, he had to ask his new customer three times whether there was a laptop in the back!! I did eventually get it back, pfew.

Feb 21, 2016 8:08 AM in response to Agent4

I also have a question on this topic.

I dropped my MacBook Pro from about 4 feet height. It is a MacBook Pro, 15 inches, early 2011. Intel HD Graphics 2000 512 MB. It is working. I am using it at the moment.

However, the monitor has lost resolution. Apparently only half of the screen is being lit, and because of this the resolution is terrible.

I would prserume that the HD would get damaged by this fall as it is not an all solid-state drive, but magnetic type and it could malfunction from the fall.

Is it possible that this type of malfunction could be due to a loose connection in the video board or similar?

Thanks for any input on this.

I dropped my MacBook Pro!

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