IMEI lookup through serial number

Question

Level 1

8 points

IMEI lookup through serial number

Hello

I'm wondering if there is a way to find out an IMEI number of a particular iPhone 4 ,knowing only its serial number.

Background, iPhone was sold on an auction.

Guy claims he got a fake one, and returned it back, post company says that i was sending exactly the same as i му got in return. and there is nothing i can do, I have serial number, but not IMEI number.

I need to know the IMEI number so I can white a claim and open a disput with a post service.

Does anyone know if this can be done?

Thanks

iphone 4, iOS 4

Posted on Nov 25, 2010 3:45 PM

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Answer 1

ChrisJ4203

Level 10

236,309 points

Nov 25, 2010 5:11 PM in response to yakud

You're welcome. I'm sorry I couldn't be any more help.

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Answer 2

ChrisJ4203

Level 10

236,309 points

Nov 25, 2010 3:48 PM in response to yakud

If you sold the phone and it was yours and you synced it in your iTunes, you can check that information from your backup. Select an old backup of your phone and right click, it will give the serial number and the IMEI.

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Answer 3

yakud Author

Level 1

8 points

Nov 25, 2010 3:55 PM in response to ChrisJ4203

i havent used it at all, it was new, so i have no such oportunity

Message was edited by: yakud

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Answer 4

ChrisJ4203

Level 10

236,309 points

Nov 25, 2010 3:57 PM in response to yakud

I guess I'm a little confused here. Who has the phone, you or this other person? Why can't you make a claim with the serial number? I'm not understanding your problem.

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Answer 5

yakud Author

Level 1

8 points

Nov 25, 2010 4:08 PM in response to ChrisJ4203

My original phone dissapeared, somebody has replaced it with a fake one, when it has being delivered by post, or the receiver did it with a help from post workers!
I can make a claim with a serial number only, but security service wont be able to find it the phone. If i give them an imei they can trace the phone with the help of operators.

Do you understand know?

Message was edited by: yakud

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Answer 6

ChrisJ4203

Level 10

236,309 points

Nov 25, 2010 4:07 PM in response to yakud

Alright, I'm understanding that you sold the phone, and in the process of sending it to someone, it has disappeared in the postal service? The person you sold it to claimed it was a fake, and tried to return it to you, that is when it seemed to disappear? I'm not sure, absent the box it came in, a way to recover the IMEI if it was never activated.

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Answer 7

yakud Author

Level 1

8 points

Nov 25, 2010 4:17 PM in response to ChrisJ4203

i suspect that the receiver is a scammer and he replaced it while was checking at the postal office

Once smb activates the phone, security service will trace it, but only if they have imei

if i send apple all the paperwork (receipt ...) that proves ive legally bought the phone, can apple provide such kind of information?

Message was edited by: yakud

Message was edited by: yakud

Message was edited by: yakud

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Answer 8

ChrisJ4203

Level 10

236,309 points

Nov 25, 2010 4:23 PM in response to yakud

You would have to check with Apple on that. I couldn't be sure. It is possible the person you sold it to was trying to scam you, and is making a claim to have his money returned? I'm assuming that smb is the local carrier? I'm guessing at this point Apple is your only alternative. Good luck.

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Answer 9

yakud Author

Level 1

8 points

Nov 25, 2010 4:42 PM in response to ChrisJ4203

is there any email that apple provide for service help? cause their help and support section on the website doesnt give any? only telephone lines. and there is no support telephone line for my country(

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