iTunes store account hacked

you can add another to the list. On friday I bought a gift card and added it to my account and last night I get an email saying that a purchase had just been made from iTunes but not from my authorized computer or any devise I had ever used before. Then I got a email saying that my paypal payment method had been stopped.

So I went and changed all my security information. And seen that my payment info had been deleted and my credit I had just added to my account on friday was all gone except for $2.00

I sent an email to iTunes support but what I got back was them telling me that they were sorry my download didn't work and i should try it again!! So I have now sent off another email trying to make them relize I didn't purchase it.

I had my account hacked by in-app purchases from GAMESISLIVE CORPORATION - Lakoo for:

34.25, 42.26, 49.97, 59.97 & 59.97....I had paypal linked to my account. It has been removed now. New passwords all the way around! I have contacted paypal disputed and apple. We will see what happens. I have not found where they downloaded the original app on my account if they ever did. This started on 6/22 then on 6/24 the last purchase was today after I noticed everything.

me too. Just found out I purchased 41 justin bieber, kylie minogue booklets, albums etc.

Apple, what are you going to do? You can check these purchases weren't made from any of my authorized computers. Now what?

I made the first report on the 25th, and got a reply on the 26th instructing me what to do.

I made a second report of the second attack on the 26th.

Had no response on the 27th

Got everything sorted...so far....on the 28th

Update--

I notice the fraudulant charges on my account Sunday the 26th and reported them. Today the 28th all the money has been credited to my account and they are in the process of reenabling my account.

UPDATE: I received an Email from Apple about 36 hrs later(reported 25th). Basically saying that they would refund my purchases despite the "all sales are final" clause. They have reactivated my Itunes Account but I think someone has been trying again to break my password. PAYPAL has not fixed it it on their end yet nor have they tried to take it from my Checking Account. I mentioned in my response to Apple that they have a problem and need to address it. Their response in Re-Activating my Itunes did not mention any Security concerns I raised with them.

I will not be keeping any payment info with them.

I was hit with 3 purchases around $114. There would have been more if I hadn't been close to my phone to see the purchases.

This happend to me at the end of May (KAMAGAMES Texas Poker). Account got hacked, stole the rest of my gift card. Worked with Apple, got reimbursed, changed my password, security question, removed my CC info...

HOWEVER: I can no longer update any of my apps, which were legitimately purchased by me, and have been working for weeks to get an answer as to why from my customer support person, Jessie. We now have this ridiculous email relationship where she is ever so sorry for my frustration and ignores my basic question of why I can't update my apps--and how can that be fixed. I'm sure it can't be at this point, right? Otherwise she would have explained it.

Can any of you still update your apps after your hacking? If so, how did it work? Just like normal--before you got hacked?

It's completely angrifying that Apple is ignoring this major breach. I am beyond ******. I wish I had another option besides iTunes.... Sigh.

I just realized today that my account was hacked similar to the others (purchases on 6/27, 6/28, and 6/29 [tomorrow?]), all being paid through my PayPal. Good thing PayPal noticed the odd transactions and halted payment. They each were for about $40+, probably trying to keep below a $50 gift card style limit. There are also currently $36 in queue, so I guess a total of five attempts at slightly less than $50 each.

I called Apple, spent a long time trying to talk to a human, finally got one and she just directed me to the web site / send an email, which I did. Now I wait 24 hours to determine the resolution.

I called PayPal, and they are stopping all payment to Apple. Yay PayPal! From this point forward, I will be removing PayPal from my iTunes account (no fault of PayPal, they are great) and using store purchased iTunes gift cards. Just want to limit my exposure in the future.

Changed all my passwords, so that should stop any future bleeding. Unfortunately, there are a total of four computers authorized for my Apple ID, and I only have three, so I am going to try to find one more PC to install so I can de-authorize all. Seems odd that I can't kick one off, like I can with Netflix.

On top of all this, I am out of town on vacation.

The common thread was the World War app, v1.54, Seller: Storm8 LLC was common to every one of my unauthorized purchases. I remember updating my apps and the list showed accurate on my iPad, but somehow the app (?) must've sent my info to someone and they've been trying to buy stuff.

I have not updated my apps and won't until I get this resolved through Apple and transfer over to iTunes gift cards.

Good luck to all, I'm going to do some housecleaning on my apps.

Update: I received my credit back within 2-3 days and the customer service was very nice even emailed back after everything to make sure everything is working fine. I am very happy! 🙂

I will say this, to be safe. Always buy a pre-paid gift card to make any purchases, that way, it is easier to take care of if anything goes wrong.

Go back through the thread. I posted on May 28/29th. It IS happening to gift cards as evidenced by my account. Daughter went to download songs/apps using a giftcard balance, we are trying to live on cash basis only, and it was drained. ITunes did refund within 24 hours, I reactivated account, but as previous posters have stated and I've started doing. We now keep a "wish list" and when we have enough to use a balance on a card we enter and purchase.

I buy a pack of smaller denominations at Sam's Club and when we have $10 we use a $10 card, of course you can use other amounts but that works for us with one teen and 2 adults purchasing so no loss.

I'm not real sure why you replied to me about this. That's exactly what I said; this is happening to gift card balances (in response to the previous poster saying they were going to combat this problem by using gift cards).

Near the time frame I was hacked and started researching, before it became so "epidemic", credit cards were hacked as well, reading through the posts there was a trend of purchases on hacked accounts being traced to Maryland.

However the original point still stands - not having a linked account prevents any additional loss and it IS better/safer to use a gift card if used all at once, and if not, you only stand to lose the remaining balance and it involves one email/call to fix, and hopefully get your refund.

Lori is absolutely right. Use a gift card with just as much as you need to make your purchases and do not have any additional funding sources tied to your iTunes account. Since my account was hacked a few weeks ago, I have read horror stories about funds being drained from debit cards, credit cards (Visa and Amex) and PayPal. If you are linked to any other funding sources besides your iTunes balance, you are vulnerable.

Let me say that after my account was hacked, Apple did me right by refunding my iTunes balance (plus a couple of bucks, for some reason) and PayPal reversed the $90+ bucks that was stolen. So I'm good now, with a new user name, changed password and security questions and no outside funding sources. This is still troubling for so many reasons, though, mainly that this keeps happening to so many people and that Apple doesn't seem to have any comment.

I'm afraid that the story at http://china.globaltimes.cn/society/2011-01/609351.html is accurate, because it seems to follow the modus operandi of these hackers: get in, spend a little bit in small increments, and get out, without causing a disturbance. The accounts aren't being individually hacked, but hacked in large scale and then sold one by one in China. At first I thought that maybe the points/coins/credits within the games were being sold for profit.

Good news - after a couple of days trading emails back and forth with a very helpful Apple employee named Boom, all purchases made while hacked have been removed, account reinstated, and now I can update apps, etc. I ended up going with $10 iTunes gift cards, so that just in case this happens again in the future, I'll only have $10 or less exposed.

Add my account to the hacked list as well. Not happy with apple at all, especially considering they want to handle everything via email. Unauthorized charges are still on my credit card account as well which makes me a very unhappy camper.