How to reset forgotten Restrictions password with iPhone restore?

OK, I've found the "...springboard.plist" line (yes, there are 2 and yes I overlooked it!), added the code as instructed. But now I'm getting the error that others are getting (error -36, -19).

I think it might have something to do with the fact that iBackupBot says my phone isn't connected when I press the "restore backup/file..." icon in the menu. My phone is plugged in, I've exited and re-opened, disconnected then reconnected phone, check on my Administrator function. Still not recognizing that my phone is connected.

Any thoughts?

I saw some posts on other forums and someone said they fixed error 19 by unplugging and replugging in their phone, restarting the computer, and doing another backup in iTunes (then follow those steps on page 11 again). Maybe you could try that.

I tried to follow your procedure step by step on my iPhone 4s, iOS 6 but unfortunately it did not work out. That's what I did.

Took a backup and exited from iTunes while the cable stayed connected.

Made changes in the file to make password as 1234 and integer value to 0.

Saved the file and restored the backup through backupbot but to no avail 😟

Where am I doing wrong? :-/

Mac

macbok80, I would try following the steps from the beginning again and see if that works.

Thanks ivadrian! Got a bit stuck with the editor but copying and pasting the command fixed the code to 1234. Worked smoothly after restoring from iBackupBot with the new code ! 🙂

Tomjr260

Sorry to bother you again but I don't seem to solve this.

The backup text still shows that I added the necessary lines required.

My phone is connected and iTunes is exited and I restore via backupbot but again restriction code doesn't react.

I even changed 1234 to 0000 just to test.

Do you think you can still help? I know you must be quite exhausted with all the post of similar nature :-((

Cheers,

Mac

If you can post the contents of the file that you edited, I'll take a look at it.

Tomjr260m this is extermely kind of you!!!

When I load ibackupot, a message comes,

status.plist not found in backup folder

Error: can't load device info!

(but this seems from 2012 backup, whereas i just made a backup in 2013 and make following changes in there and restore from there.

it shows a couple of times as i have ipad and iphones old backup also there.

then i go to library/preferences/ ...springboard.plist

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>AssistantEducationAlertWasShown</key>

<true/>

<key>AssistantHasDisplayed</key>

<true/>

<key>CachedVCCaps</key>

<integer>xxxxxxx</integer>

<key>SBAssistantGestureDescriptionShown</key>

<true/>

<key>SBBacklightLevel2</key>

<real>0.11518324911594391</real>

<key>SBDeviceLockBlocked</key>

<false/>

<key>SBDidShowAssistantGuide</key>

<true/>

<key>SBDidShowReorderText</key>

<true/>

<key>SBDisplayIDsWithBadgingDisabled</key>

<array>

<string>com.facebook.Facebook</string>

<string>com.deutschebahn.DBTickets</string>

<string>com.surpax.ledflashlight</string>

<string>com.skype.skype</string>

</array>

<key>SBLanguageRestart</key>

<false/>

<key>SBLanguageRestartForSetup</key>

<false/>

<key>SBLanguageRestartWhileLocked</key>

<false/>

<key>SBLastSystemVersion</key>

<string>10B146</string>

<key>SBParentalControlsBlocked</key>

<false/>

<key>SBParentalControlsEnabled</key>

<true/>

<key>SBParentalControlsFailedAttempts</key>

<integer>0</integer>

<key>SBParentalControlsMCContentRestrictions</key>

<dict>

<key>countryCode</key>

<string>us</string>

</dict>

<key>SBParentalControlsPIN</key>

<string>1234</string>

<key>SBRecentDisplays</key>

<array>

<string>com.apple.mobiletimer</string>

Many thanks Tomjr260

Is that your whole file or did the bottom get cut off? Because if thats your whole file it is missing some closing tags.

Sorry, I thought rest of the part wouldnt be necessary. Heres the entire file.

--

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>AssistantEducationAlertWasShown</key>

<true/>

<key>AssistantHasDisplayed</key>

<true/>

<key>CachedVCCaps</key>

<integer>17592187224064</integer>

<key>SBAssistantGestureDescriptionShown</key>

<true/>

<key>SBBacklightLevel2</key>

<real>0.11518324911594391</real>

<key>SBDeviceLockBlocked</key>

<false/>

<key>SBDidShowAssistantGuide</key>

<true/>

<key>SBDidShowReorderText</key>

<true/>

<key>SBDisplayIDsWithBadgingDisabled</key>

<array>

<string>com.apple.SocialWeeApp</string>

<string>de.tagesspiegel.ipad</string>

<string>com.ebuddy.pushmessenger</string>

<string>com.facebook.Facebook</string>

<string>com.deutschebahn.DBTickets</string>

<string>com.surpax.ledflashlight</string>

<string>com.skype.skype</string>

</array>

<key>SBLanguageRestart</key>

<false/>

<key>SBLanguageRestartForSetup</key>

<false/>

<key>SBLanguageRestartWhileLocked</key>

<false/>

<key>SBLastSystemVersion</key>

<string>10B146</string>

<key>SBParentalControlsBlocked</key>

<false/>

<key>SBParentalControlsEnabled</key>

<true/>

<key>SBParentalControlsFailedAttempts</key>

<integer>0</integer>

<key>SBParentalControlsMCContentRestrictions</key>

<dict>

<key>countryCode</key>

<string>us</string>

</dict>

<key>SBParentalControlsPIN</key>

<string>1234</string>

<key>SBRecentDisplays</key>

<array>

<string>com.apple.mobiletimer</string>

<string>com.apple.Preferences</string>

<string>com.apple.mobilemail</string>

<string>com.apple.mobilesafari</string>

<string>com.apple.mobileslideshow</string>

<string>com.pointabout.D3DAC57EA</string>

<string>com.apple.MobileSMS</string>

<string>com.apple.AppStore</string>

<string>de.payback.client.iphone</string>

<string>com.apple.mobilephone</string>

<string>com.facebook.Facebook</string>

<string>com.tunein.TuneInRadio</string>

<string>com.google.ios.youtube</string>

<string>com.apple.mobilenotes</string>

<string>com.imdb.imdb</string>

<string>com.apple.calculator</string>

<string>com.apple.MobileStore</string>

<string>net.whatsapp.WhatsApp</string>

<string>com.google.Drive</string>

<string>com.atebits.Tweetie2</string>

<string>com.skype.skype</string>

<string>com.apple.fieldtest</string>

</array>

<key>SBRingerMuted</key>

<true/>

<key>SBSearchResultOrdering</key>

<array>

<string>DOMAIN_PERSON</string>

<string>DOMAIN_APPLICATION</string>

<string>DOMAIN_MUSIC</string>

<string>DOMAIN_PODCAST</string>

<string>DOMAIN_VIDEO</string>

<string>DOMAIN_AUDIOBOOK</string>

<string>DOMAIN_NOTE</string>

<string>DOMAIN_EVENT</string>

<string>DOMAIN_MESSAGE</string>

<string>DOMAIN_VOICEMEMO</string>

<string>DOMAIN_REMINDER</string>

<string>com.apple.MobileSMS SMSSearch</string>

</array>

<key>SBSearchResultsDisabledDomains</key>

<array/>

<key>SBShowBatteryPercentage</key>

<true/>

<key>SBShowGSMRSSI</key>

<false/>

<key>SBShowSMSPreview</key>

<false/>

<key>SBSoftwareUpdateOSVersion</key>

<string>6.1.2:10B146</string>

<key>SBWiFiDontAskShown</key>

<integer>1</integer>

<key>Signal</key>

<string>Composite</string>

<key>System</key>

<string>NTSC</string>

<key>SystemVibrationDataMigrationVersion</key>

<integer>1</integer>

<key>WebKitDiskImageCacheSavedCacheDirectory</key>

<string></string>

<key>calendaralert-sound-identifier</key>

<string>texttone:Calendar Alert</string>

<key>facebookpost-sound-identifier</key>

<string>texttone:Sharing Post</string>

<key>lock-unlock</key>

<false/>

<key>newmail-sound-identifier</key>

<string>texttone:New Mail</string>

<key>reminderalert-sound-identifier</key>

<string>texttone:Bell</string>

<key>ring-vibrate</key>

<false/>

<key>ringtone</key>

<string>system:Boing</string>

<key>sentmail-sound-identifier</key>

<string>texttone:Sent Mail</string>

<key>senttweet-sound-identifier</key>

<string>texttone:Sent Tweet</string>

<key>silent-vibrate</key>

<false/>

<key>sms-sound-identifier</key>

<string>texttone:Glass</string>

<key>voicemail-sound-identifier</key>

<string>texttone:Tri-tone</string>

</dict>

</plist>

See if you can help 😟 , thanking in advance!!!

can anyone help me please! I changed the file and tried to back it up again with ibackupbot and got errorcode:-20. what do I do??? the file looks like this:

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>CachedVCCaps</key>

<integer>17592187224064</integer>

<key>GKBulletins</key>

<array/>

<key>InvertColorsEnabled</key>

<false/>

<key>SBBacklightLevel2</key>

<real>0.19109947979450226</real>

<key>SBDeviceLockBlocked</key>

<false/>

<key>SBDeviceWipeEnabled</key>

<false/>

<key>SBDidShowReorderText</key>

<true/>

<key>SBDisplayIDsWithBadgingDisabled</key>

<array>

<string>com.apple.SocialWeeApp</string>

<string>com.iceageapps.mangareader-1</string>

<string>com.omgpop.dmtmobilefree</string>

<string>com.backflipstudios.ninjump</string>

</array>

<key>SBLanguageRestart</key>

<false/>

<key>SBLanguageRestartForSetup</key>

<false/>

<key>SBLanguageRestartWhileLocked</key>

<false/>

<key>SBLastSystemVersion</key>

<string>10B146</string>

<key>SBParentalControlsBlocked</key>

<false/>

<key>SBParentalControlsEnabled</key>

<true/>

<key>SBParentalControlsFailedAttempts</key>

<integer>0</integer>

<key>SBParentalControlsMCContentRestrictions</key>

<dict>

<key>countryCode</key>

<string>us</string>

</dict>

<key>SBParentalControlsPIN</key>

<string>1234</string>

<key>SBRecentDisplays</key>

<array>

<string>com.apple.mobilesafari</string>

<string>com.apple.Preferences</string>

<string>jp.gungho.padEN</string>

<string>com.apple.AppStore</string>

<string>jp.co.capcom.ghosttrickwd</string>

<string>com.popcap.PvZ</string>

<string>co.jp.cave.deathsmileslite</string>

<string>com.flaregames.royalrevolt</string>

<string>com.backflipstudios.dragongame</string>

<string>com.apple.mobileslideshow</string>

<string>com.apple.mobilemail</string>

<string>com.apple.camera</string>

<string>com.google.Translate</string>

<string>com.apple.gamecenter</string>

<string>com.backflipstudios.ninjumpdeluxefree</string>

<string>com.pokemon.pokemontv</string>

<string>com.backflipstudios.slots</string>

<string>com.apple.weather</string>

</array>

<key>SBSearchResultOrdering</key>

<array>

<string>DOMAIN_PERSON</string>

<string>DOMAIN_APPLICATION</string>

<string>DOMAIN_MUSIC</string>

<string>DOMAIN_PODCAST</string>

<string>DOMAIN_VIDEO</string>

<string>DOMAIN_AUDIOBOOK</string>

<string>DOMAIN_NOTE</string>

<string>DOMAIN_EVENT</string>

<string>DOMAIN_MESSAGE</string>

<string>DOMAIN_VOICEMEMO</string>

<string>DOMAIN_REMINDER</string>

<string>com.apple.MobileSMS SMSSearch</string>

</array>

<key>SBSearchResultsDisabledDomains</key>

<array/>

<key>SBShowVictoria</key>

<false/>

<key>SBSoftwareUpdateOSVersion</key>

<string>6.1.2:10B146</string>

<key>SBWiFiDontAskShown</key>

<integer>1</integer>

<key>System</key>

<string>NTSC</string>

<key>SystemVibrationDataMigrationVersion</key>

<integer>1</integer>

<key>calendaralert-sound-identifier</key>

<string>texttone:Calendar Alert</string>

<key>facebookpost-sound-identifier</key>

<string>texttone:Sharing Post</string>

<key>lock-unlock</key>

<false/>

<key>newmail-sound-identifier</key>

<string>texttone:New Mail</string>

<key>reminderalert-sound-identifier</key>

<string>texttone:Reminder Alert</string>

<key>ringtone</key>

<string>&lt;default&gt;</string>

<key>sentmail-sound-identifier</key>

<string>texttone:Calypso</string>

<key>senttweet-sound-identifier</key>

<string>texttone:Sent Tweet</string>

<key>sms-sound-identifier</key>

<string>texttone:Tri-tone</string>

<key>voicemail-sound-identifier</key>

<string>texttone:Tri-tone</string>

</dict>

</plist>

Thanks!!!
I tries this couple of weeks ago, spent hours on it. This evening, I wanted to do a full reset of my iPhone, but I would give it one more try! Successfully! Thanks again!

Hello Tomjr260

did you by any chance take a look at my file? I wonder where am I making a mistake :-/

Mac

Tomjr260

I have an iPad 2 with 6.1.3 and I have tried all the options shown to no avail. I have used iBackupBot to edit the items suggested. One item of note is that the changes made to the com.apple.springboard.plist file do not save. Each time I reopen the file to edit the changes are gone. Even in the purchased version of the software.

I am at a loss...I exported the file and used Plist editor to make the changes then imported the changed file and restored it to the iPad. Still not working.

Thanks in advnace for any suggestions you may have.

Dave

One more handy thing I have learned while searching for a way to find my lost restrictions passcode...If you turn off the "Set time automatically" feature under Date & Time settings you can then manually set the time for a time beyond the wait period for trying another passcode. Change the time and you can then try again.

Dave