You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How to reset forgotten Restrictions password with iPhone restore?

Hi,

I set restrictions on my iphone to disable in-app purchases so that my children don't rack up a bill on my account. Unfortunately I've forgotten the password and now I need an in-app purchase for CoPilot navigation app.

Can I reset my iPhone and then restore from a backup to clear the restrictions password? If so, is there a step by step guide to do this? Much appreciate any help.

Boz

iPhone 3GS, iOS 4, Windows 7 (rocks)

Posted on Nov 30, 2010 9:49 AM

Reply
316 replies

Apr 14, 2013 2:31 PM in response to russellelly

Russell,


Your solution worked when everything else failed. Absolutely marvelous! It cost me $5 for Type2Phone and a couple hours of my time, but now I have control of my iPad back!!! Hooray!


I won't post the link here, for reasons cited above, but anyone who is interested can find it by searching for Russel's name at MacRumors Forums, posted on 4/4/2013.


I can't thank you enough, Russell. Bravo!


(I wonder how much money I might have spent at the App Store all those months when I was locked out of my iPad's in-app purchases? Silly Apple! I feel sorry for the small developers who get hurt in the cross-fire. I'll stop now before I get banned.)

Apr 17, 2013 6:39 AM in response to walldogkl

Thanks walldogkl, your instructions were very helpful!


I did make some slight adjustments after it failed to work the first time.


after step 9:

I clicked the Sync outline button in PlistEdit Pro and then saved it.


After the save I just left Plist open and followed the rest of your instructions. I dont know if that makes any difference but it worked for me after not working the first time.

Apr 29, 2013 11:46 AM in response to Tomjr260

Cheers to you for trying to help people. Very much appreciated. I tried your solution on 2 devices both iPod touch 4g for over 3 hours with no success. I followed everything to the tee. I even rebackedup to see if the plist was changed and it was. Here is what I did. 1 backed up. 2 closed iTunes. 3 opened ibackupbot. 4 found the backup. 5. Located the file in home domain/library/preferences. 5 exported the springboard plist file to desktop because the built in editor didn't save. 6 opened the file in a plist editor. 7 changed the failed Attempts to 0. 8 added the strings written (copy/ paste) ( had to space the line before pasting so it matched the rest). 9 saved the file. 10

deleted the springboard file in ibackupbot. 11. Imported the newly edited file into the backup. 12 restored the file back to the devices with I backupbot.


Did not work after multiple attempts even though when I backhoes again it showed the new plist file.

The device still showed the same attempted passcodes as before.

The new file is always at the bottom of ibackupbot (don't think that matters).

One of my iPods has a lot more info after the country code thing but I add it in at the end anyway.


Please help.

Thank you very much.

Apr 29, 2013 11:16 PM in response to walldogkl

Thanks! I tried it again with your instruction and it worked! One change I did though. Before I was copying and pasting from this thread in to the plist editor, this time i typed it directly. Also I'm not sure if before I put in 0 attempts instead of 1 failed attempt. Also I didn't delete the old springboard file, I just replaced it. Anyway Im very happy it worked.

Thank you everyone for your input.


PS Can App data be restored using ibackupbot if I want to restore data from a specific app? Also editing app backup data to change things like points in games etc.?

Apr 30, 2013 2:03 PM in response to walldogkl

Thanks walldogkl!!! I spent hours reading posts, backing up data, restoring my phone. In the end, your post was the one that helped me with my problem. Just to make it clear for people who are wondering about versions, I have the most updated version 6.1.3 (10B329), and it still worked.


Apple can't make life easier for its customers. I should really consider Android next time I want to buy a new phone.

How to reset forgotten Restrictions password with iPhone restore?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.