Podcasts on iPhone but don't display

The home page of the podcast that is giving me problems is http://skperry.libsyn.com, so it sounds like it could be a problem with their server.

Rich,

I'm the producer of "The Cricket and Seagull" podcast. I deleted my podcast from iTunes and from my iPhone 4 and then resubscribed. I see it all in iTunes, even see it on my iPhone via iTunes, but when I disconnect my iPhone and search through the Podcasts, it doesn't show up.

I contacted Libsyn.com with this problem and they say since it's showing up in iTunes properly, that it's not something on their end, but something with the iTunes/iPhone interface. Not sure how to notify Apple about this, but this forum seems a good place to begin.

Since Libsyn.com hosts so many podcasts, I'm guessing eventually enough users will complain so they'll be in touch with Apple. At least I asked them notify Apple and informed them that this is happening with multiple podcasts they host.

Hoping for a quick resolution -- in the meantime, and as a stopgap measure, you can get The Cricket and Seagull App in the iTunes store and it's working fine.

🙂

Steven

Steven,

I suggest that you submit a bug repoprt here; http://www.apple.com/feedback/iphone.html. Someone writing in this thread has already submitted a report, from a user's point of view. If you submit one, from the producer's point of view and let them know that you've already spoken with the Podcast's host (Libsyn.com), it should help.

Phil

Hi,

I'm the producer of Marathon Talk and so far have two listeners who have reported the problem. I've submitted a bug report to Apple, which seems like the only thing we can do?

We're also looking at IPhone app options.

Cheers

Tom

Just for fun I decided to check whether I had the same problem with the Clark Howard show - the answer is yes! I haven't checked with the Seagull and the Cricket yet, may do that another day. So this shows that it's something to do with the iphone/ipod/iTunes software configuration.

I've just finished cutting and pasting all my Marathon Talk podcasts to date into new sound files, adding to iTunes library, and manually copying across to iphone (shows as music). It's a pain but I do need my podcasts for long runs!

Marathon Talk is also labelled clean (it's not the Marathon Show - web address here: ) - I'll check with Cricket and Seagull fireside chat later today.

I have now tried the cricket and the seagull fireside chat (episode of 7/1/11) and that definitely doesn't work either. I then located another random podcast labelled 'clean' "Inspiring words of encouragement" and the very same problem! OK, so it's the parental advisory content tags.

I then located another random podcast with 'explicit' content "No Agenda" and what do you know, that is ok! so in my case it just seems to be podcasts with the 'clean' tag. I've written to my podcast producer to find out whether they add the 'clean' tag themselves when producing in GarageBand, or whether it's added by their server Libsyn.

I definitely don't have any parental content restrictions set in my itunes. I'm about to do a bit of web research about this in case there is somewhere else it's set on the iphone itself.

I went in settings, restrictions, and allowed explicit for podcasts. Went back to podcasts and Clark Howard showed and is playable.

Yes! I don't know how you found that workaround of putting things into the 'automatically add to itunes' folder, but it worked to remove the clean tags on Marathon talk episodes, which then became visible on my ipod (once I'd removed the 'clean' versions that were still somehow showing up in my system)!

Obviously this is (yet another) bug but I'm happy to at last be able to get my beloved podcasts onto the ipod without the laborious copy-to-a-new-file-and-save-as-music routine. I will still have to remember to go through the Automatically Add to itunes routine but that is so much easier.

On my mac I don't have the same menus as on windows, so messing around with the "parental" tab in the itunes 10.1.1 preferences didn't seem to make any difference (I didn't have the 'restrict explicit content' radio button selected at any stage).

Well done us - hope this helps other users.

One further note for mac itunes 10.1.1 users. To get the 'unclean' versions of the podcasts to sync properly, you need to do the following steps:
1. in the itunes podcast list, delete the 'clean' versions leaving only the 'unclean' version in the list
2. on the ipod/iphone, remove the sync to the relevant podcasts, press apply, then add the sync again and press apply. This forces the ipod to upload the new 'unclean' version (it won't do so if it's previously synced the 'clean' version).

I tried the workaround above for "The Cricket and Seagull Fireside Chat" podcast (C&S podcast) described in the last few posts and I was then able to sync them to my iPhone and listen to them through the iPod application once the "Clean" designation was gone.

Then I noticed that I have other podcasts that are listed as "Clean" at the podcast level, but not at the individual episode level and they sync without problems.

Then I further noticed that the C&S podcast is designated as "Clean" at the podcast level and that most, but not all of the individual episodes are designated as "Clean". I found that the individual episodes that are not designated as "Clean" sync and play without problems, but those that are designated as "Clean" do not, unless you do the workaround.

Perhaps the area to focus on in fixing this bug is how the iPod application on the iPhone handles individual episodes marked as "Clean". In the meantime, another workaround may be for the podcast producers to mark the podcast "Clean" at the podcast level, but not at the episode level.