MacBook Pro Logic Board Failure

I was using my computer just fine (2007 MBP core 2 duo) all day. Put it to sleep came back after 30 minutes and tried to wake it and it's dead. I held down the power key to shut it down then tried to restart no luck. No start up chime, no screen, keyboard seems dead as well (caps lock light does not light up), HD does not start up. The only signs of life are the white light on the screen latch that is now on, the fans are spinning and the DVD drive seems to work.

Reset the power management module and zapped the PRAM, no luck.

MBP 2007 Core 2 duo 2.2, Mac OS X (10.6.5)

Posted on Dec 7, 2010 7:47 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 23, 2012 9:44 AM

Sorry! Don't know why the link didn't work.


I think your plan is exactly right. Go get a diagnosis and then take it to Apple and see what you can do to get it fixed. Again, thebhoydave1888's information was very helpful to me (though I ended up not needing anything but the encouragement to try.


This is the page to which I was trying to link:

MacBook Pro: Distorted video or no video issues


Products Affected

MacBook Pro, models with NVIDIA GeForce 8600M GT graphics processors


Symptoms

In July 2008, NVIDIA publicly acknowledged a higher than normal failure rate for some of their graphics processors due to a packaging defect. At that same time, NVIDIA assured Apple that Mac computers with these graphics processors were not affected. However, after an Apple-led investigation, Apple has determined that some MacBook Pro computers with the NVIDIA GeForce 8600M GT graphics processor may be affected. If the NVIDIA graphics processor in your MacBook Pro has failed, or fails within four years of the original date of purchase, a repair will be done free of charge, even if your MacBook Pro is out of warranty.

What to look for:

  • Distorted or scrambled video on the computer screen
  • No video on the computer screen (or external display) even though the computer is on

Specific products affected:

  • MacBook Pro 15-inch and 17-inch models with NVIDIA GeForce 8600M GT graphics processors
    • MacBook Pro (17-Inch, 2.4GHz)
    • MacBook Pro (15-Inch, 2.4/2.2GHz)
    • MacBook Pro (Early 2008)
  • These computers were manufactured between approximately May 2007 and September 2008

Resolution

If your MacBook Pro is exhibiting any of the symptoms listed above, please take it to an Apple Retail Store or an Apple Authorized Service Provider (AASP) for evaluation, or call your nearest Apple Contact Center. Before visiting the Genius Bar at the Apple Retail Store, please make a reservation (available in some countries only).

Apple is issuing refunds to customers who may have paid for repairs related to this issue. Please contact Apple for details on the refund process.

Note: If your MacBook Pro is not experiencing any of these symptoms, you do not need to contact Apple.

Apple will continue to evaluate the repair data and will provide further repair extensions as needed.

1,419 replies

May 25, 2014 7:07 PM in response to Flora82

I Googled "India macbok pro bga reballing" and came up with a number of hits - http://laptoprepairexperts.net/ being on of the top of the list.


See this wiki article on Soldering>Reballing -> http://en.wikipedia.org/wiki/Reballing#REBALLING.


Best of luck - shame that this didn't happen after you got back to CA because there's an excellent MacBook Pro repair shop there -> http://www.ps3specialist.com/.


You needn't go to a genuine Apple Store or AASP - just a MacBook Pro reballing specialist.


Good luck,


Clinton

May 25, 2014 7:48 PM in response to clintonfrombirmingham

huzzah! Thank you Clinton! Yes, the one in CA looks great. I dunno if i'll be able to last long. I'm debating on seeing how long the temp control/fan control/unchecking of changing graphics card/no energy saving so the computer doesn't go to sleep changes will offer me. If it's 2 mo time, then I can get it done when back in CA. If it's just frustration and I can't get anything done at work, then I'll have to get it done over here. The price may be cheaper, but from what I've seen, the quality of work isn't always up to par. I'll let you know how it goes over here. There may be hope! Thank you again! ps, how do you know all this stuff! I read 20 + pages of this forum and didn't see this info!!

May 25, 2014 7:58 PM in response to Flora82

Flora82,


I've read just about every message on 4-5 threads here all dealing with the problems with the 2011 models - I was a 'victim' with my own 15" Late 2011 model. Had the logic board replaced (I'm still under AppleCare until March of 2015) in January and no problems since then. But, as many people have noted throughout these discussions, some have had their logic board replaced 2-4 times (though, usually, with the 4th failure, they usually get a free replacement).


There are threads here that are over a year old - and growing.


Good luck,


Clinton

May 26, 2014 12:21 AM in response to clintonfrombirmingham

Wonderful, well thank you so much for your time 🙂 I'm taking to a place in Bangalore mentioned on another post in apple forums where the logicboard was at fault. Some guy said Microworld in malleshwaram Bangalore. I took it in today asking for a BGA reballing. One day to diagnose, one day to fix. Hopefully the English language translation to Kannada works well enough. It seems like he understood. Hope this works! I've got pressing deadlines...yuck!

May 26, 2014 11:08 AM in response to clintonfrombirmingham

I agree with Flora. Going through your Apple Store is a time-honored way of fixing your logic board problem, but reballing your graphics chip may provide the most long-lasting and reliable results. It's a complicated procedure, so I hope you'll post with the results when it's done.


Reballing is recommended by many. Read this for more detailed information on where and why logic board issues happen:


http://logicboardmac.blogspot.com

May 26, 2014 10:15 PM in response to poikkeus1

Will post when it all gets sorted.

I Also had a question about everyone's problems and when they started. My problems started after installing Mavericks. I had a hard drive fail AND battery fail. Can't help but think the logicboard stuff is from that as well, although it just takes longer to show. Maybe the Mavericks has more intense processing, therefore higher temps the computer is sustained at and therefore logicboard bums out? Perhaps the tin whiskers start from soldering parts and they havnt found a good solution since taking out the lead.


May 26, 2014 11:11 PM in response to Flora82

On a complex system like a computer, it would be difficult to demonstrate that Mavericks might have been a factor behind a HD and battery failure. However, several users have complained that Mavericks considerably higher energy, with increased load on the battery.


What does this have to do with logic board problems? In most cases, logic board issues seem to be correlated with specific vintages of MBP (like the early 2011 MBP); to a lesser degree, the size of monitor (15 and 17") may be an issue. High temperature computing is an issue with some machines (and users).


Information is sketchy, but a thorough reball seems to fix the problem reliably. And so does keeping a machine at a lower temperature (under 160F at all times). Tin whiskers don't grow on lower temperatres - but they can develop over time on higher temperature electronics.

May 28, 2014 2:05 AM in response to totomac

Vi aggiorno Sullo Stato del mio macboo pro 15:

DOPO il Blocco di domenica non mi Sono Dato per Vinto.Ho Nuovamente smontato il computer.Non vi dico Cosa ho Fatto in Quanto Apple se la potrebbe prendere a male ma la "pistola" Alle Volte Può Servire.

certezza non ho Che il Problema Fosse Nella Logica di bordo o nell'hard disk o in qualcos'altro ma

FUNZIONA .......... per Ora!

May 29, 2014 8:05 AM in response to poikkeus1

Back here at the forum! So I got a new graphics card, NOT a reball procedure as I was desiring. They said they would and they said they knew how, but when I called for diagnosis, they said they'd just replace the graphics card. Ok. Fine. One day later I got it. All runs smooth. Get it to work and the spacebar, fn, caps lock, tab, down, left and delete keys don't work. I have the keyboard viewer up so am not totally handicapped. I've tried as apple forums have suggested, to do a PRAM, SMC reset. Done. Have looked at all my system preferences. Normal. One odd thing. When I use keyboard viewer, the caps key lights up (and works).


Thoughts, my wise friends?


RAnt:

I Tried talking with the guys who fixed it and they said to come back. So frustrating. I'm spending SO much on cans because I'm across town. NOT fans of these guys, though the original person who went here said they were great. Grr. They should pay for my next two taxi's because it's going to add up to half the cost! So, if I don't fix tonight I guess I'll go over there tomorrow. Taking MORE time off work.

May 30, 2014 7:58 AM in response to Flora82

Update:

Keyboard fixed. Yay. just a trip to the store again. Annoying, but meh. All done!


just some other info if anyone wanted to read, maybe it will help:

I'm in India for 6 mo so had no apple shop to go to, besides that all the parts are probably astronomical here, as they usually are in countries outside the US. The Licensed apple store rand diagnostics and said no hardware issues. I was going to come back for a software re-install, since I don't have software here on CD, as it's back in the states. Upon reading somewhere in another forum, some guy in India had his graphics card reballed for 2500 R ($41.5 USD) at a place across town and he said they did a good job in 1.5 hrs.


I decided to go for it, since I was sending out my portfolio in 4 days for a once in a lifetime job (and realized my whole portfolio was terminated by the hosting site bc i forgot to pay the bill back in March. ick) Thus. I REALLY REALLY needed my computer for portfolio work.


Well, I gave the guys my computer. They said more like 2 days, which turned into 3 days. They took out the graphics card (not a BGA Reball, oh well) and put the same (but newer) in. I dunno how long it will last (I will loyally keep all temps low as I'm a graphic designer and my CS makes it HOT!). But in total I had it out for 3 days, graphics card for 5,500 R($92 USD) and then my keyboard had hiccups, so had to go back in today to sort it out.The thing is running great and it makes me so happy to have her around with me again. Yay computer working!


I hope it stays put and doesn't melt like my other! but if this works out, i'd say go for the reball or the new graphics card since it's a third of the price and it's really not the whole logicboard. It's the graphics card. So, if you're worried about the price, go for the 100-150 Reball. Please do your homework. Your computers are not bricks. I myself do not like that it died and think apple should recall and give us all new logicboards with new graphics cards, or better yet, NDVIA who is supplying the faulty cards.


I hope I don't have to use this forum again for this purpose but if I need to I'll update you on status.

Jun 10, 2014 7:20 AM in response to Keith Walsh

My Early 2008 MacBook Pro just died this weekend. 😟 It has been running hot for a while and it seems to be following the same pattern where it goes to sleep and never wakes up again. It was my favorite computer, but now that it is 6 years old, can I even get Apple to service it if I take it to the store where I bought it? I know I'm past the end of the AppleCare period as well as the extended 4 year period for the Nvidia repair. What options are left for somebody at this point?


I've looked at the new MacBooks, but I don't actually want one. They don't include an internal DVD ROM any more, and to do basic things like plug in Ethernet you have to have adapters. And the price tag is upwards of $3000 -- which is even harder to justify in view of this recent bad experience.

Jun 10, 2014 9:09 AM in response to mpender

Hi mpender


Bad news! But, it appears yours lasted longer than quite a few on here. My late 2007 packed up last year (just fitted a 1TB drive and upped the RAM). Had a new logicboard for £500 (around $750 - we do not get US deals over here). It lasted four months before the new one went - out of its three month warranty of course. After much thought, I have used Apple since 1986, so it is difficult to change, I decided on a 13" MBP mid 2012. I did not want an SSD, which appear to be expensive for little storage, and having tried a friends 13", decided it was big enough. I also needed the superdrive. A replacement 15" would have cost me around $2200 (I buy in the US) but the 13" with i7, 8mb RAM, 750 HDD and a superdrive came in around $1000. No NVIDIA inside either! You can get this one for $1200 #MD101LL/A in the US with i5, 4/500 and a superdrive. I also had to buy an MBP (arm twisted) for my teenage daughter (decided the Dell had to go). She got the cheapest I could find without a superdrive and only 128GB SSD. I added a 1TB portable to that for around $70. That cost less than $1000. So, all in all, we are now happy - apart from having an immaculate expensive 15" MBP with new RAM and HDD playing at being a dead duck....


At the end of the day you have options. I will say, do not waste any money on your broken MBP - it is dead - gone.


Cheers


TY

Jun 10, 2014 10:42 AM in response to Grant Bennet-Alder

@Grant

Yes, a computer that was babied and treated with TLC and still dropped dead after 6 years is a disappointment in the Apple brand, when I have computers at home from 20+ years ago that plug right along and the only reason I don't use them more is because they are slow. Lack of reliability is disappointing. And it would be a mistake to assume it did "everything I wanted" but I accepted the limitations that went along with a machine that was not designed for gaming and would get hot enough to be unusable as a 'laptop' computer. I used a console for gaming and a Mac Pro for the heavy number crunching, so it is not like it was pushed very hard most of the time. It just seemed to have more problems with overheating after the upgrade to Mavericks. The user experience is too expensive at $500/year.


@csound

I haven't decided what to do instead yet. I'm hoping that for some reasonable amount of money that there is still a repair path. I really like the form factor and usability (trackpad, ethernet ports, USB ports, WIFI, etc.) of that 2008 machine and can't say I care for the new mac laptops with no integrated DVD or ethernet. I wouldn't go to Windows though -- more likely I would install Ubuntu Linux on a PC clone. Going back to Windows would be too big a step backwards at this point.

Jun 10, 2014 11:03 AM in response to mpender

Of course you have older equipment that has lasted longer. Older equipment is MUCH simpler.


There is no realistic way to compare today's or six years ago's computers to the ones from even 10 years ago. There are 1000 or more times MORE transistor-equivalents and memory-cell equivalents in later computers. And recent computers run hotter.


The US military did huge studies and issued handbooks for predicting failure rates for electronic and mechanical equipment. Their equations are complex, but once electronic parts are in stable production, failure rates boil down to two major factors: Number of transistors, and on-chip temperatures. For portable equipment, number of connections and how much slamming around are also factors -- which is one reason Apple has moved away from memory in sockets to soldered-in memories.


The Motorola 68,000 had roughly 68,000 transistors.

some Core-2 Duos from 2006 had 291,000,000

A quad-core i7 has about 1,400,000,000


These are just the CPU numbers. They are not counting RAM memories.


source:

http://en.wikipedia.org/wiki/Transistor_count

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

MacBook Pro Logic Board Failure

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.