Level 1

21 points

MacBook Pro Logic Board Failure

I was using my computer just fine (2007 MBP core 2 duo) all day. Put it to sleep came back after 30 minutes and tried to wake it and it's dead. I held down the power key to shut it down then tried to restart no luck. No start up chime, no screen, keyboard seems dead as well (caps lock light does not light up), HD does not start up. The only signs of life are the white light on the screen latch that is now on, the fans are spinning and the DVD drive seems to work.

Reset the power management module and zapped the PRAM, no luck.

MBP 2007 Core 2 duo 2.2, Mac OS X (10.6.5)

Posted on Dec 7, 2010 7:47 AM

Top-ranking reply

dmd25

Level 1

0 points

Posted on Jul 23, 2012 9:44 AM

Sorry! Don't know why the link didn't work.

I think your plan is exactly right. Go get a diagnosis and then take it to Apple and see what you can do to get it fixed. Again, thebhoydave1888's information was very helpful to me (though I ended up not needing anything but the encouragement to try.

This is the page to which I was trying to link:

MacBook Pro: Distorted video or no video issues

Products Affected

MacBook Pro, models with NVIDIA GeForce 8600M GT graphics processors

Symptoms

In July 2008, NVIDIA publicly acknowledged a higher than normal failure rate for some of their graphics processors due to a packaging defect. At that same time, NVIDIA assured Apple that Mac computers with these graphics processors were not affected. However, after an Apple-led investigation, Apple has determined that some MacBook Pro computers with the NVIDIA GeForce 8600M GT graphics processor may be affected. If the NVIDIA graphics processor in your MacBook Pro has failed, or fails within four years of the original date of purchase, a repair will be done free of charge, even if your MacBook Pro is out of warranty.

What to look for:

Distorted or scrambled video on the computer screen
No video on the computer screen (or external display) even though the computer is on

Specific products affected:

MacBook Pro 15-inch and 17-inch models with NVIDIA GeForce 8600M GT graphics processors
- MacBook Pro (17-Inch, 2.4GHz)
- MacBook Pro (15-Inch, 2.4/2.2GHz)
- MacBook Pro (Early 2008)
These computers were manufactured between approximately May 2007 and September 2008

Resolution

If your MacBook Pro is exhibiting any of the symptoms listed above, please take it to an Apple Retail Store or an Apple Authorized Service Provider (AASP) for evaluation, or call your nearest Apple Contact Center. Before visiting the Genius Bar at the Apple Retail Store, please make a reservation (available in some countries only).

Apple is issuing refunds to customers who may have paid for repairs related to this issue. Please contact Apple for details on the refund process.

Note: If your MacBook Pro is not experiencing any of these symptoms, you do not need to contact Apple.

Apple will continue to evaluate the repair data and will provide further repair extensions as needed.

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1,419 replies

TildeBee

Level 7

31,923 points

Mar 23, 2012 6:44 PM in response to babowa

Never mind.

macssam

Level 1

5 points

Apr 8, 2012 4:05 PM in response to Chreeper

@Chreeper

I tried all your suggestions

nothing worked for me

thanks for your posts anyways ...

macssam

Level 1

5 points

Apr 9, 2012 1:43 PM in response to kridout

lion and mountain lion are packed with garbage

and really heats up all the cheap chinese hardware

in mountain lion you can just disable all the windows crap they have added to lion ...

macssam

Level 1

5 points

Apr 9, 2012 1:45 PM in response to mwc1979

they have to satisfy walstreet

and are forgetting where the real money comes from ...

macssam

Level 1

5 points

Apr 9, 2012 1:47 PM in response to strangegirlkf

one day they will tumble over a bigger issue and will be history ...

Dr_Jezz

Level 1

55 points

Apr 16, 2012 4:42 PM in response to Dr_Jezz

Oh and Hewlit Packard has extended its warranty to 6 years. A company selling PCs for a fraction of what we paid is giving better service than wonderful Apple. Makes you sick.

Apr 26, 2012 6:32 AM in response to Keith Walsh

2008 mbp died last week. No chime, no caps lock, nothing. They refuse to replace it, since it won't boot. Did anyone managed to replace it for free in this situation ? I'm about to give up ...

pabrew

Level 1

4 points

Apr 26, 2012 8:37 AM in response to anasoares

yes, and all the info required is already published in this thread but it won't help you if you can't be bothered to read it.................

natere2

Level 1

5 points

Apr 27, 2012 11:03 AM in response to r100

Can they run a test on it?

Even if they can't jsut tell the Apple Customer relations that it did show that it was the GPU.

They will swap out the mobo no problem.

Worked for me anyway!

Cheers,

Nate

r100

Level 1

44 points

Apr 27, 2012 11:43 AM in response to natere2

natere2

Hi, I don't think that will work. Apple will ask for some proof or statement or such..

r100

Level 1

44 points

Apr 27, 2012 11:43 AM in response to bbrinkert

@ bbrinkert

your case is similar (exactly) like mine.. see above post.. Not sure you are aware but this guy has won a case against apple for the same reasons.

May 22, 2012 9:03 AM in response to Keith Walsh

Same thing happened to me $210 for new controller $100 for the repair. Want this on the thread hoping Apple eventually mans up and refunds everyone who had this problem.

JoeyR

Level 6

8,305 points

May 24, 2012 7:08 AM in response to RakSingh1

Is it possible for Apple to test if the GPU is/isn't faulty?

http://gigaom.com/apple/is-apple-blind-to-nvidia-related-macbook-pro-failures/

dmd25

Level 1

0 points

Jun 5, 2012 7:17 AM in response to thebhoydave1888

Also---will you tell me who you called (not the exact person, obviously, but the number, department, etc.)? Any information would be great.

Thanks!

Jun 5, 2012 3:59 PM in response to dmd25

Hi dmd25,

Email me direct & I will send you some details.

Cheers

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MacBook Pro Logic Board Failure