Level 1

21 points

MacBook Pro Logic Board Failure

I was using my computer just fine (2007 MBP core 2 duo) all day. Put it to sleep came back after 30 minutes and tried to wake it and it's dead. I held down the power key to shut it down then tried to restart no luck. No start up chime, no screen, keyboard seems dead as well (caps lock light does not light up), HD does not start up. The only signs of life are the white light on the screen latch that is now on, the fans are spinning and the DVD drive seems to work.

Reset the power management module and zapped the PRAM, no luck.

MBP 2007 Core 2 duo 2.2, Mac OS X (10.6.5)

Posted on Dec 7, 2010 7:47 AM

Top-ranking reply

dmd25

Level 1

0 points

Posted on Jul 23, 2012 9:44 AM

Sorry! Don't know why the link didn't work.

I think your plan is exactly right. Go get a diagnosis and then take it to Apple and see what you can do to get it fixed. Again, thebhoydave1888's information was very helpful to me (though I ended up not needing anything but the encouragement to try.

This is the page to which I was trying to link:

MacBook Pro: Distorted video or no video issues

Products Affected

MacBook Pro, models with NVIDIA GeForce 8600M GT graphics processors

Symptoms

In July 2008, NVIDIA publicly acknowledged a higher than normal failure rate for some of their graphics processors due to a packaging defect. At that same time, NVIDIA assured Apple that Mac computers with these graphics processors were not affected. However, after an Apple-led investigation, Apple has determined that some MacBook Pro computers with the NVIDIA GeForce 8600M GT graphics processor may be affected. If the NVIDIA graphics processor in your MacBook Pro has failed, or fails within four years of the original date of purchase, a repair will be done free of charge, even if your MacBook Pro is out of warranty.

What to look for:

Distorted or scrambled video on the computer screen
No video on the computer screen (or external display) even though the computer is on

Specific products affected:

MacBook Pro 15-inch and 17-inch models with NVIDIA GeForce 8600M GT graphics processors
- MacBook Pro (17-Inch, 2.4GHz)
- MacBook Pro (15-Inch, 2.4/2.2GHz)
- MacBook Pro (Early 2008)
These computers were manufactured between approximately May 2007 and September 2008

Resolution

If your MacBook Pro is exhibiting any of the symptoms listed above, please take it to an Apple Retail Store or an Apple Authorized Service Provider (AASP) for evaluation, or call your nearest Apple Contact Center. Before visiting the Genius Bar at the Apple Retail Store, please make a reservation (available in some countries only).

Apple is issuing refunds to customers who may have paid for repairs related to this issue. Please contact Apple for details on the refund process.

Note: If your MacBook Pro is not experiencing any of these symptoms, you do not need to contact Apple.

Apple will continue to evaluate the repair data and will provide further repair extensions as needed.

View in context

1,419 replies

Aug 6, 2012 11:21 PM in response to mauinsons

I've downgraded my Mountain Lion to Snow Leopard to see if this problem still persist. If it's not then it's pretty convincing to say that the problems are coming from Mountain Lion. fingers crossed

natere2

Level 1

5 points

Aug 12, 2012 5:00 PM in response to Malachi

natere2ster@gmail.com

natere2

Level 1

5 points

Aug 15, 2012 11:43 AM in response to Malachi

@malachi

yes please

i will be happy to answer any questions you may have.

cheers!

Aug 21, 2012 9:02 AM in response to Beachygal101

Where did you repair yo early 2008 macbook pro? I have the sameone. Same problem.

I´m desperate.

Aug 29, 2012 5:17 AM in response to StinkyOldC

I don't seem to have been so lucky with my late '07 MBP - the manager at my local Apple shop says they won't replace it as it's too old! What para of the SOG Act did you quote?

Cheers, D

caseyctg

Level 1

0 points

Aug 29, 2012 6:25 AM in response to Duncansailor

yours is too old. It only covers 08-12

caseyctg

Level 1

0 points

Aug 29, 2012 6:27 AM in response to HeinK

maybe in that case you can talk them into a discount for the estimated value of the macbook....worth a shot.

Aug 29, 2012 6:32 AM in response to HeinK

Yes, they said mine was 'Vintage' too, but actually they do still have logic boards available and they can still do a repair, only they want £380+ to do it!

Aug 29, 2012 6:33 AM in response to Duncansailor

Might try contacting the ombudsman anyway to see what they say.

Aug 29, 2012 6:34 AM in response to Duncansailor

well mine was purchased the same time as yours so u can get it sorted trust me if you are in the uk

Aug 29, 2012 6:57 AM in response to Duncansailor

if u can get to london i would try covent garden

Aug 29, 2012 10:27 AM in response to Qiming Liu

Another one bites the dust. Same exact issue. Seriously, why don't they just do a recall. This is a drop in the bucket for them. They'd probably get more business long term.

Aug 29, 2012 7:07 PM in response to Shootist007

I know that the graphics card is soldered to the logic board. Apple can replace the whole logic board, but Apple should just charge the cost of replacing the graphics card.

Aug 30, 2012 3:22 AM in response to Stent Mutton

Any chance you could repost Tim Cook's email - i think they've edited it out. Might see it quickly before they delete it!

natere2

Level 1

5 points

Aug 30, 2012 5:08 AM in response to Dr_Jezz

apple edits the posts if it doesnt like something. its a very closed company culture.

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MacBook Pro Logic Board Failure