7-11 SpeakOut Data Service

I am a 7-11 SpeakOut subscriber (voice and data). SpeakOut runs on AT&T network. I have an unlocked iPhone. I have voice service working fine, however, data service is not functional (error message states that "could not activate data network. You are not subscribed to a cellular data service". SpeakOut customer service assures me that the data service is active. It does display 3G near the SpeakOut icon so I'm assuming that it is picking something up. What do I need to do to get the data service working?

MacBook Pro, Mac OS X (10.6.4)

Posted on Dec 7, 2010 8:15 AM

23 replies

Dec 23, 2010 3:02 PM in response to Brian In Ottawa

One further point (relavent or irrelevant)...I use 7-11 SpeakOut voice and data service in Canada. It operates on the Rogers wireless network and it works just fine...a little slow sometimes but the service is always there. I believe that a company called Ztar actually provides the service on behalf of 7-11 in both Canada and USA (7-11 is simply a distribution channel for the services). I believe that the engineer that provided the settings information referenced in the earlier note likely worked for Ztar.

Dec 24, 2010 11:57 AM in response to Allan Sampson

Further to earlier correspondence on this subject, I have loaded settings (as stated earlier) via the iPhone Configuration app on the Apple website. The iPhone shows the following information:
Under Profile: SpeakOut (as I named the configuration profile when I created it)
About Network: SpeakOut
About carrier: AT&T 9.0

Your thoughts...

Jan 16, 2011 4:05 PM in response to Brian In Ottawa

Hi Brian

Do you mind posting how you solved this? I'm buying an unlocked iPhone 4 in the near future and may try to use 7 11 Speak out card as well. My understanding is that they will not sell just the sim, but a phone with a sim. Also, doesn't the iPhone use a minisim vs a standard sim that the Speak out phones would use??

Dec 7, 2010 9:52 AM in response to Allan Sampson

Thanks for the guidance. I followed your instructions, however, when I get to the "cellular data" option, I get a Yes/No option (I don't get an option for APN). Does that make sense?

Dec 7, 2010 3:54 PM in response to Allan Sampson

Is there no option other than going to another country? It is a factory-unlocked phone but I don't get an APN option (just an on/off option). I get a VPN option.

Dec 8, 2010 1:00 AM in response to Allan Sampson

I have never seen the settings other than on Vodafone Australia before they updated the carrier settings.

I used my phone in Malaysia with a local SIM. There was no way to change the APN.

Dec 8, 2010 1:02 AM in response to Matthew Smith

The Apple article for the link provided was last modified: September 23, 2010. I guess Apple needs to modify the article again.

Dec 30, 2010 9:16 AM in response to Brian In Ottawa

I have resolved the issue myself through trial and error

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7-11 SpeakOut Data Service