1 2 Previous Next 20 Replies Latest reply: Feb 1, 2014 1:43 AM by Dancecaller
Waltz_woods Level 1 Level 1 (0 points)
After I had finished upgrading 4.2.1 firmware for my iPad, the speaker's sound has gone.
I can hear the sound from my iPad only when I connected to any headphones or bluetooth devices.
I tried many methods to get the sound back, starting from:

1. trying to plug in and out my headphone - nothing changed
2. switch on and off from the mute button (former is lock button) but it only showed "Headphones" or "Mute" sign.
3. shut down and turn on my iPad - nothing changed
4. Hard Reset my iPad and Restore - Still no sound, but I had to re-install everything again
5. Ask everyone and search every "no sound from iPad" topics but found none like mine.

However, while I upgraded the firmware, I noticed that I "locked" the screen during the process and I heard someone in the internet told me that it might be the origin of my problem.
I tried to sync my iPad and find how to re-upgrading the firmware again with no "locked" the button but there is no way to.

iPad, iOS 4
  • 1. Re: Only "Headphones" sound, no speaker sound after 4.2.1 upgrading
    Michael Morgan1 Level 7 Level 7 (23,825 points)
    Well, you sound as though you've done just about all that you can on your own. I have just one possible explanation and solution.

    For some strange reason, you've suffered a hardware fault in your mini-jack which results in aa continual 'plugged in' state, meaning the speakers are killed. The solution is more difficult, depending on what you feel like trying.

    I might try a healthy squirt of CRC down into the mini-jack's opening, followed by running an actual plug in and out of it for a while; if a mechanical fix is possible, or if it's a corrosion issue, that might fix it up.

    Or, just take it on in to a Genius Bar, let them play with it, and walk our the door with a new one
  • 2. Re: Only "Headphones" sound, no speaker sound after 4.2.1 upgrading
    jjj111 Level 1 Level 1 (0 points)
    hi, i think both of us has the same problem, most of my apps don't have sound. However i discovered that I can play video with sound with Safari and Youtube app. I just had the problem this morning. So i don't think it is a mechanical problem as Michael pointed out. I think apple should release another update to fix this.
  • 3. Re: Only "Headphones" sound, no speaker sound after 4.2.1 upgrading
    igmackenzie Level 4 Level 4 (2,285 points)
    I think you haven't noticed that the old screen lock hardware switch is now a system sound mute switch.
    Flip the switch, and I'm sure all your sounds will magically come back!
  • 4. Re: Only "Headphones" sound, no speaker sound after 4.2.1 upgrading
    jjj111 Level 1 Level 1 (0 points)
    thanks igmackenzie, that solved half of my problem. now my apps have sound, but why is my youtube app and safari still has sound if it supposed to be mute. i just find it really weird.
  • 5. Re: Only "Headphones" sound, no speaker sound after 4.2.1 upgrading
    igmackenzie Level 4 Level 4 (2,285 points)
    With all due respect, a little searching around here would have answered your question.
    The mute switch is for system sounds only so that you don't get disturbed when listening to audiobooks or music, or watching films or videos, or going into meetings or doing a presentation.
    To mute all sounds, then hold the volume button down.
  • 6. Re: Only "Headphones" sound, no speaker sound after 4.2.1 upgrading
    Waltz_woods Level 1 Level 1 (0 points)
    Thanks for the answer. However the mute button didn't solve my problem!!
    I tried many many times to flip my mute button but still no speaker sound at all.
    When I flipped to mute the sound, the "no sound" symbol appeared and no sound from both speaker and headphones nor Bluetooth devices.
    But when I flipped to turn on the sound, the "Headphones" symbol appeared though I didn't plug in any headphones and there was no sound from the built-in speaker whatever app I used. (iTunes, safari, YouTube and games) I can hear the sound only by using headphones or others Bluetooth devices.
    Firstly I thought it should be the bug in the firmware but after discussed in this forum it seems like the problem only occured to my iPad, so, it may be the hardware problem.
    Tomorrow I will go to have my iPad repaired.
  • 7. Re: Only "Headphones" sound, no speaker sound after 4.2.1 upgrading
    igmackenzie Level 4 Level 4 (2,285 points)
    Yes, I was replying to jjj111 and I think his problem should be solved.
    I think the only answer for you is to take your iPad to the Apple Store and get it checked out. Sounds hardware related to me.
  • 8. Re: Only "Headphones" sound, no speaker sound after 4.2.1 upgrading
    Waltz_woods Level 1 Level 1 (0 points)
    Thanks, Michael Morgan1, for your helpful advice.
    But it is impossible for me, myself, to fix the mini-jack.
    Tomorrow I will go to have my iPad repaired.
  • 9. Re: Only "Headphones" sound, no speaker sound after 4.2.1 upgrading
    tagv12 Level 1 Level 1 (0 points)
    I have had the exact same problem as Waltz_woods since the update.
  • 10. Re: Only "Headphones" sound, no speaker sound after 4.2.1 upgrading
    tagv12 Level 1 Level 1 (0 points)
    Waltz_woods any update?
  • 11. Re: Only "Headphones" sound, no speaker sound after 4.2.1 upgrading
    seihalai Level 1 Level 1 (0 points)
    I have similar issue. I just got my iPad and immediately upgraded to 4.2.1. All sounds with all apps are ok, but when I plug a headset, i start experiencig problems. Sounds with ipod app, YouTube and video apps are ok, but sounds with Safari playing mp4 files are broken somehow filtered and quite silent. If I unplug headset the sounds are ok. Similar sound impact I saa with bbcnews app, but it could be Safari related.

    Comments?
  • 12. Re: Only "Headphones" sound, no speaker sound after 4.2.1 upgrading
    Themayneline Level 1 Level 1 (0 points)

    Sometime after I updated the os on my iPad I noticed I lost sound out of the speakers. 90% of my apps would not play through the speakers. I could still play sound from the iPod app through my speakers. It turned out it was tha pesky Side switch. I checked my settings.

     

    I went into settings -> General -> use side switch. It was set to lock rotation. So I figured that it now had nothing to do with sound. WRONG! I changed it from lock orientation to mute. Bam it worked all sound can come out of either the speakers or the headphones.

     

    The boys and girls in apple land must have messed up the functionality on the switch when they upgraded the os.

     

    I hope this helps someone else.

  • 13. Re: Only "Headphones" sound, no speaker sound after 4.2.1 upgrading
    10ft_surfbroad Level 1 Level 1 (0 points)

    You are totally right about this! That was the only setting I didn't recheck as I was having the same issue and it was driving me batty! As soon as I changed the setting from lock rotation to mute, the sound came back through my external speakers! Great troubleshooting!

  • 14. Re: Only "Headphones" sound, no speaker sound after 4.2.1 upgrading
    Whitaker Grannis Level 1 Level 1 (5 points)

    I've been having this problem for several months and just found this thread.  Unfortunately the solution isn't well spelled out, but I was able to resolve the issue. 

     

    To recap:

     

    Problem: Many/most non-Apple Apps have no sound from the iPad internal speaker.  Plugging headphones in provides sound from all apps.  Apple Apps (youtube, music, video, safari, etc) continue to function and play sound out of internal speakers normally.

     

    Resolution: This issue appears to be related to the 'mute' / screen orientation lock button.  If your iPad mute switch was on mute when you switched it to orientation lock, 3rd party apps will remain muted via internal speakers no matter what you do.  Luckily an easy fix: Go Settings -> General and switch from 'lock rotation' to mute.  Slide the switch to the non-muted position. You can now switch back to 'lock rotation' and your apps will play sound from the internal speaker again!!!

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