There are two HP ENVY 100 Printers

There is a very useful HP person who posts here called Andrew. Hopefully, he'll pick up your post and reply as that seems odd to me. As you know, on the HP site it just says D410.
It'll be interesting to read what happens here.

Richard-

Someone here claimed the "a" and "b" were the same printer but sold by different stores so they wouldn't have to price match. Otherwise I would have assumed the "b" was just a slightly newer version.

In the printer setup process, there is an option to update the printer's firmware. That may be all that is needed to correct your problem. If your D410 works like my D110, you can press the light beside the wrench to get to the Tools menu. Then select Preferences, step down to product updates and press OK. Assuming the printer has network access, it will search for any available updates.

Fred

Good suggestion Fred, although I think it is only the D110 and B110 which need a firmware upgrade. The Envy D410 should work out of the box.
Still, I hope your suggestion works.

The Envy should work out of the box, but there are updates available for the Envy. The a or b versions are simple minor variations done for specific retailers, not significant differences. All Envy's (D410's) at the moment have the same firmware version and same capabilities.

If you're not working after updating to the latest version of firmware (Tools->Web->Automatic Updates->Check for Product Updates), and you are sure you have network connectivity (the Apps on the Printer load content), and your Printer and iOS device are on the same network, then power cycle your Router, Printer, and iOS device.

If you're still having problems, post back what kind of router you have, how your wireless network is setup, and how your printer is connected to your network, and we'll see what we can do.

Just trying to help.

Andrew

HP Mac Architect, who works for HP already explained the model number differences to you, did you read his post? Why is Apple responsible for model number differences of another company?

Richard's latest post answers that he now has AirPrint working. Besides I find his latest post is quite informative.

Could someone please tell me if it is possible to print to the HP Envy 100 D410b model via Airprint? I thought that maybe it was just the D410b model so I went and purchased the D410a and it still does not work. I've tried everything. Both of the printers are showing that they are on the network. I have tried unplugging the router, printer and iPad and that still did not work. I continue to recieve an error message stating that there is "no printer found." Please let me know if anyone has been successful with this model or if I need to get another HP printer? Thanks in advance for any assistance.

All HP Envy 100 D410 models should support AirPrint just fine. First, make sure you are running the latest version of the firmware on your device. In ordered to check, first make sure your device has network connectivity by loading one of the Apps on the Printer and see that it gets some content. Then, on the front panel of the Printer going to:

Tools->Web->Automatic Updates->Check for Product Updates.

Assuming that the firmware is up to date, and that you have power cycled everything (your Router, Printer, and iOS device), if you are still having problems, it is probably with your Router. Post back the details on the brand of router and how you have your wireless network configured, and we'll see what we can do to help you work through things. Also note, if you have a 3G iPad, it must be on the same network as the Printer (ie not connected to 3G at the time) for printing to work.

Just trying to help.

Andrew

Andrew,

Thanks for replying so quickly. I am able to download and print content from the apps. The printer is telling me that the software is up to date. I am using a Cisco/Linksys router. I am connected to the same network via Wi-Fi when trying to print. I welcome any other suggestions you may have. Thanks again.

Which Cisco/Linksys router are you using? There are quite a few of them with known issues around Bonjour. Also when checking the model number on your router, make sure it is running the latest firmware as well. Most routers don't automatically update themselves, and vendors usually do fix major issues.

Just trying to help.

Andrew

The model number is WRT110. Thanks-

Kodiak Bear,

Digging a bit finds similar issues with the WRT110, it works for a short time after rebooting the router then stops working again. I've found that with the 610 some people are reporting one version older then the current version works (don't know if the same is the case on the 110. and that recommendation was almost a year old), or that installing DD-WRT also works (but I don't see the 110 as being supported by that firmware).

Just trying to help.

Andrew

HP Mac Architect,

I just setup my new HP c410a Printer and I'm having intermittent airprint connection problems from my iPhone 4. One second it finds the printer and I can successfully print to it and the next second i get "no printers found". My network uses a linksys wrt610n router version 1. Any insights/suggestions you can provide would be much appreciated. Thanks.

JB

You'll want to take a look at this thread:

http://discussions.apple.com/message.jspa?messageID=9939304