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Facetime Registration Problem

The first time that I used Facetime on my Mac it worked perfectly fine.. that was right after I installed it.. but ever since, i have not been able to log in. My Apple ID and password are correct but it keeps telling me that the server encountered an error processing registration and to please try again later but it still won't work. What do i do?

MacBook, Mac OS X (10.6.5)

Posted on Dec 11, 2010 6:27 PM

Reply
115 replies

Jan 29, 2012 1:14 PM in response to Adrian Blakey at Gmail Dot Com

Hi,


This thread was started in Dec 2010 and very few people will be still Subscribed to it.


It may pay to copy the URL of the head post and paste that into a new thread and list which of the ideas you have tried (not everyone will remember all the details from a thread that is a year and a bit old).




User uploaded file
9:14 PM Sunday; January 29, 2012

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"


 iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Jan 30, 2012 1:16 AM in response to Adrian Blakey at Gmail Dot Com

It's got nothing to do with the time zone..

for most users, the hosts file needs a cleaning :


If you don't know how to use vi or pico or nano in Terminal

then you can do this instead to edit your /etc/hosts file:


Finder > Go > Go To Folder...

(⇧⌘G)


/etc/hosts


open hosts with Text Edit if you don't have any other text editor (BBEdit etc..) available

Then as before:


Your hosts file

/etc/hosts


should contain ONLY this, and then facetime will activate and connect.


##

# Host Database

#

# localhost is used to configure the loopback interface

# when the system is booting. Do not change this entry.

##

127.0.0.1 localhost

255.255.255.255 broadcasthost

::1 localhost

fe80::1%lo0 localhost



If your /etc/hosts file contains ANYTHING ELSE, then make a copy of it, and save it on the Desktop.

Now remove ALL extra entries from /etc/hosts so that it contains only the lines listed above and save.


If you want to flush the DNS cache, open terminal and run the following command:


dscacheutil -flushcache


Restart, if you want to make double sure that all changes have been applied.


Open facetime, and supply your Apple ID and password.

Facetime will activate and connect.


Now you can swap back to your old /etc/hosts file which you saved on the desktop.


Tim x

Feb 16, 2012 2:09 PM in response to RClark0313

Hi,


Make sure a DNS server is listed in System Preferences > Network > Advanced Button > DNS tab (not a greyed out one).


Try using Activity Monitor to Force Quit IMAgent and restart FaceTime (Should relaunch IMAgent).


Check Date and Time on the Mac and if your router has it, check there as well.


Have you linked an Apple ID to be an active FaceTime Account ?





User uploaded file
10:09 PM Thursday; February 16, 2012

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"


 iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Feb 24, 2012 3:07 AM in response to Ralph-Johns-UK

Did not work for me.

Is Facetime that iMessage.

I've tried all the solution, Change DNS, Hosts and reset User permission from disk.

The only way i find is to create a new Account.

I've tried to deleted the preferences ".plist" from older account and copy the newest and it works!

Well... What's the .plist that compromise the connection? Obviously aren't the .plist of the Apps...

Feb 24, 2012 12:08 PM in response to Ditoni

Hi,


Messages Beta brings some features of iMessage in the iOS 5 software.

It enables you to access your Contacts (Address Book) directly and chose a Contact and then either their Apple ID linked to either Messages or iMessage or their Phone number.


This is instead of the regular Buddy Lists from iChat that also still show up.

(iChat was at version 6.0.1 and Messages Beta lists itself as Version 6.1 - Essentially it is iChat +)


The Video link that Messages offers to iMessage Buddies is to invoke FaceTime from Messages (once in a (text) Chat the icon top right changes to a Video icon)


So...

Technically Messages (and the iOS 5 iMessage) are separate from FaceTime.

However the new Messages Beta does provide a way to launch FaceTime and contact in Video the same Buddy you were Text Chatting to in Messages.


Your iChat Buddy Lists still show up and Video for them works the way it always did (in iChat)



User uploaded file
8:08 PM Friday; February 24, 2012

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"


 iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Feb 24, 2012 12:10 PM in response to shaii

HI,


If you are having the same issue with registering an Name for iChat then it would be best to start your own thread.


On the whole iChat (Or the Messages beta) needs you to have sorted out a Screen Name or two in advance.





User uploaded file
8:10 PM Friday; February 24, 2012

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"


 iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Mar 1, 2012 11:28 AM in response to SteveK12

A week ago I bought a MacBook Pro 13". I already own and operate a iPhone 4s, and use FaceTime on it, via my APPLE TIME CAPSULE wifi network!! Here's the issue as discribed by Apple Support. I need atleast 1 MB of up and down load to use FaceTime because is it set a HD video!! The Apple Time Capusle's 802.11 n wireless does not support that speed!! You can't connect a MacBook Pro via an Apple Time Capusule on WiFi beause there is not enough bandwidth!! The suggested "fix" is to connect the ethernet cable!!!!! That totally nullifies the whold world that Apple is trying to make, gettting rid of cables so we can roam free!!

I suggest a solution that would give the USER the option in FaceTime to select either HD or SD video! Would that be technoligicaly feasable? Then I can use my APPLE products together and not be tied with cables to a network! I would rather have SD FaceTime then none at all! Being tied with cables to is so 1990"s.......;-)

Mar 2, 2012 1:32 PM in response to hmclane

Umm,



FaceTime requires just 128kbps to video (It is only One on One and the camera does not produce that many pixels for the Frame and the processor on the phone cannot deal with too many frames)


The Mac requirements


Note 6 on the bottom of this page says only "Broadband" (Broadband is supposed to be an internationally agreed standard of 256kbps both up and down as a minimum but no-one sticks to it and often claim anything faster or not using Dial-up is Broadband)


Your Apple Time Capsule or Base Station will cope with almost any speed your ISP can shove at it.

Not all ISPs will offer the same upload speed as download but you can find services in some places that are 10s of mbps.


Wifi is rated at 54Mbps (were are talking megabits) which should be sort of equal to around 6.5MBps (ish) (Megabytes). One Source



640 X 480 is a pic of 0.3mp (megapixels)

The 720 X 480 might get to 0.35mp

Although there is still the conversation from mega Pixels of data into actual data rates Times frames I don't see this getting to the 1Mbps upload you are talking about.


A Page that you found that info on would be handy.




User uploaded file
9:32 PM Friday; March 2, 2012

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"


 iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Facetime Registration Problem

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