Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iMac won't "wake-up" when put to sleep

Lately (it's happened a few times in the past month, it doesn't happen every time) when I put my iMac to sleep, it won't wake up when I hit my mouse or keyboard. I have to hold down the power button and restart it. I thought that maybe I just spaced and shut it down instead of hitting sleep, but the last time it happened I'm sure I hit sleep and NOT shut-down. Anybody have any ideas on what's going on.? It's like my computer decides on it's own that it should be shut down not put to sleep. I'm worried that it'll just decide to not wake up at all! yikes!

27" iMac 2.8/i7 QuadCore_late 2009, Mac OS X (10.6.5)

Posted on Dec 13, 2010 9:12 PM

Reply
20 replies

May 12, 2011 7:23 PM in response to murrs1

I went to the Apple store, explained this issue and received the following feedback:


This happens because the keyboard also falls asleep. To wake the keyboard, press the space bar, then the ESC key should wake the computer.


This did not work for me. I also tried to connect a USB keyboard from my Mac Mini and press ESC on that. This also did not work. 😟 This leads me to believe that it is not an issue with the keyboard, but rather with the OS.

Mar 25, 2012 6:18 AM in response to photo-music-guy

everyone having this problem, please examine your area where the MAC device is located. I read on this thread where a person had a problem with their iMac running hot and that was their cause for not waking after sleep. after investigating, my mac was definitely hot to the touch at the back & top area and it was sitting pushed back as far as it could go on my desk where I guess it was not getting enough ventilation. I have since moved it out 2 inches so the top vent is not covered and I'm now going on 4 days with no problems waking from sleep. before I had to power it off/on 3-4 time per day. it worked for me so please investigate a possible over heating issue before restoring your hard drives and replacing your devices.


good luck and hopefully this simple solution works for many of you.

iMac won't "wake-up" when put to sleep

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.