How to contact iTunes Store staff?

If you are signed up with the iTunes Store directly, you should have a login ID where you can sign into your account. I would presume that would also include some way of contacting the iTunes Store regarding your music ( if it's the information regarding your tracks, not your Ping artist profile, that needs correction) though not being a signed artist I don't know for sure.

If you are working through a label or distributor and it's that company that has the account with the iTunes Store, they'll have to contact Apple for any changes necessary.

Regards.

Message was edited by: Dave Sawyer

Hi, Scott,

No, not your normal iTunes Store account. I'm referring to a content provider account which is something separate and is created when an artist or label first gets approved to sell content through the iTunes Store.

Since you released through labels and CD Baby and didn't sign up directly with the iTunes Store, you'll almost certainly have to work through them to get the problem corrected. The iTunes Store most likely won't recognize you as having status to request any changes, even though you're the artist, since it's the labels and CD Baby that have the contract with the Store.

Regards.

No problem. Good luck.