Hello,
I had the same problem, but I live in Brazil, where things can be more complicated because of the weak consumer laws and everything.
I called the Apple Store but they said that it had to be dealt with the "telephone company" store. I went there and they told me that I had to seek Apple Store.
Than I called to the "Telephone company" (I dont know the right term in english, sorry) and they asked me to call BrightStar international, which finally asked me to send the iphone by mail.
I did that, but after 20 days they replied me that the phone's housing was "damaged" and, in that case, it looses warranty!
That is an absurd, because the phone was in almost perfect state!!!
I have the apple developer program account, but now, because of this situation I am not able to develop for iPhone anymore! The phone is still in the hands of BrightStar, which is maybe a corrupt company only devoted to steal from thousands of brazilians that same way they stoled from me. They simply say that the iphone housing is damaged and that way don't need to repair any device!
But I will not give up. I will fight for my rights.
I would like to know if it is a hardware failure or software. Does anyone know the real reason for this failure? I've read that this is an update that Apple did without warning and that suddenly corrupts the device. Is it truth?
Sorry about the bad english.
Thank you.
