upgrade

now the itunes will not launch

Are you getting an error message when you try to launch iTunes, zoomie? If so, what does it say? (Precise text, please.)

so I "unloaded" the fire wall and then launched itunes.......well this time it launched......so I wonder if the firewall is preventing from launching with the new update.??

That's quite possible, zoomie. Firewalls generally have to update their rules for each new version of the iTunes software. So if something goes wrong with the new version of the rule, quite often you can end up with an error-message-free iTunes launch failure.

I haven't had much experience with troubleshooting Shaw Secure (or the F-Secure applications you're dealling with), but it would be nice to get your iTunes launching while the Firewall is enabled.

What level of security do you have the Internet Shield running at?

http://shawsecure.ca/viewingsecuritysettings.php

If it is High or Block All, can you get iTunes to launch if you switch the security level down to Normal?

I had the problem of iTunes not even opening. I found out that the services for Bonjour (an Apple product) caused the problem. As soon I uninstalled Bonjour the problem cleared up. iTunes loads correctly.

... Okay, is what you're seeing similar to what's being shown in the Shaw Secure interactive tutorial here?

http://shawsecure.ca/interactive_tutorial.php

You could also try disabling the BonJour Service (which is a step short of uninstalling it).

In your Start Menu, right-click Computer and select "Manage".
Expand "Services & Applications".
Open "Services". (Maximise the window to better see what's going on.)
Right-click the BonJour Service and select "Properties". In the "General" tab, set Start-up type to "Disabled".
Restart the PC, and try launching iTunes again (with the Firewall "on"). Does it launch this time?

No problem.

BonJour is primirarily used (in iTunes) for Home Sharing, syncing to AppleTVs and remote applications (on Touches and Phones and whatnot). So if you're not using those functions, the disabling/uninstalling thing should be an okay workaround.