Can't connect to wireless print server

The server needs to be connected via TCP/IP from your Mac. Are you using this?

Message was edited by: Donald Palmer

Does the print server have a built-in web page that you can connect to by entering the ip address?

It sounds like a firewall configuration problem. You need to make sure that the port that the server uses is open on the MacBook.

With regards to the IP address, you could have the wrong subnet mask or gateway address. On the Windows computer you can open Command Prompt and type ipconfig. This will show you all the IP settings you have set. You can then check that you have the same settings on the Mac.

Once your IP addressing is resolved and you can ping the print server then you may want to try a different protocol to IPP. I suggest you delete the queue and add it again, this time selecting one of the other IP protocols, such as Jetdirect or LPD.

I also suggest you check what the Windows computers are using to connect. Via Properties > Ports > Configure Port you can see if they are using LPR/LPD or Port 9100, which is Jetdirect on the Mac. With this info you can then select which protocol to use for creating the new Mac queue.

Message was edited by: PAHU

Happy New Year Barry,

Thanks for the info. With the Mac you could use the same settings XP uses. The queue is to add the 'ipp' for the Queue name and don't worry about the 631 port - this will happen when you select IPP.

So far clarity, the settings you need after you select IP > IPP are:

Address: 192.168.11.2
Queue: ipp
Name & Location are free text so whatever you want
Print Using: The Kyocera driver - but you could also try Generic PCL Laser if the printer supports PCL. Some vendors drivers don't work that well with print servers, although I would expect that if Kyocera make the print server then their Mac driver should work, but you may want to check as possibly only the Windows driver works when networked.

However until you can get a response from the print server with the Ping then you won't get very far with the above. Seems unusual you can ping XP PCs and vice versa and they can print fine. Pings can be blocked by firewalls although the default software firewall in Mac will allow you to ping. Are you using any other anti whatever software on the Mac that could block the ping?

BazW wrote:
I'm clutching at straws here but do you have any idea why in SystemPreferences>Networks>Advanced>Proxies: Bypass proxy settings for these Hosts I have the following entry? - *.local, 169.254/16

Could it affect the pinging in any way?

No. Those entries are normal/default. It means that for any address set with .local in its name or with the self-assigned 169 address, then the proxy should not be used. But I would expect that for a home network you would not have/need a proxy address set in the Mac. Is this correct?

Also, do you only have an address configured for the wireless (Airport)? Just thinking that if you also had the Ethernet connected and configured then this could be conflicting with the ping and connection.

And just for clarity, are you using DHCP (except for the printer as mentioned) for all the computers? The printer has .2 while the Mac has .3. What network address does the other computers have? And is the router .1 and can you ping it?

Hello Barry,

Good find with the unusual subnet mask - that would not have helped and I'm surprised it was working at all. Technically it would have allowed only one host, and that would have been itself.

So with the mask now set the same as the other computers you have progressed, especially if you are getting a ping response. Is this new error message occurring when you use the printer queue that was created using IPP or some other connection protocol - you mention adding it via Windows SMB?