Alienware, Windows 7
Have you found the problem?
I have the same problem
Scala rider g9 works fine when i had iphone 4s but when i had to buy new phone i bought Iphone 5s.
I can listen to Music.
Talk to my budies.
But i can not recieve or Call anyone with g9
It has been over a year since posting your problem ... hopefully you found an easy resolution and are still around to share. I bought the Scala Rider Q2 Teamset and it is not working with my iPhone 4S. Help please!
Scala Rider not activating Siri on iPhone 4, 4S, or 5? There IS a solution!
I have a Scala Rider Q2 pro and had iPhone 3GS and all worked perfectly. If I want to make a call, just make a loud noise or tap the control button the Q2, and 'Voice Control' comes on.
BUT.. when i got a 4S, the only way I could get Siri (or Voice Control if I turn Siri off) to come on was to actually push and hold the Home button the phone, which is just not feasible or safe when riding a motorcycle.
I searched high and low on the internet and found others with same problem, but no solution. I emailed Cardo (Scala) support, and got nothing. Then, a couple months later I decided to email them again. A few days later I got a reply with instructions AND IT WORKS PERFECTLY!!!!
Once again, I can be driving along on the bike and say "Boo!" (or whatever loudly) to activate the control on the Q2 (or tap the Control button) and then beautiful sound of Siri (din-din) comes on and I can talk to her and ask where to go for pizza, or phone my friend, or play Frank Zappa music, or whatever.
So, here is the ELUSIVE solution the "My Scala Rider will not activate Siri or Voice Control on iPhone:
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Thank you for contacting Cardo Systems Support Center regarding our products.
To resolve your connection issue you must reset the devices and create all new pairings.
Please do a soft reset of the phone by deleting the headset from the phone and turning the phone off for at least 15 seconds and taking out the battery, if possible.
Then you must reset the Q2 PRO unit.
1. Perform FULL PAIRING RESET (not Intercom Pairing reset) to all Q2 PRO's.
2. With the Q2 PRO powered on press and hold the control button until the unit begins to flash red and blue. (Note it will look like it is turning off; keep holding the Control Button in until it comes back on, Red and Blue alternating.)
3. With the LED flashing red and blue, press and hold ONLY the volume up button for 5 seconds until the unit flashes blue (light purple) 4 to 5 times and then flashes red 3 times and turns off.
4. You have now reset your Q2 PRO.
Next you must re-pair any Bluetooth connections previously connected, starting with Q2 PRO to Q2 PRO intercom pairings.
When attempting to pair your Q2 PRO with and additional Q2 PRO you must follow these steps:
1. Make sure that both Q2 PRO's are powered on.
2. Press and hold the control button and MC button simultaneously until the headset begins flashing red rapidly. Repeat this process on the 2nd Q2 PRO.
3. Both headsets will flash red until they are connected. After they establish a connection each headset will begin flashing blue at approximately the same time.
It is possible to connect up to two headsets to your Q2 PRO. To add a 2nd Q2 PRO to your headset repeat the intercom pairing process from the beginning.
When attempting to pair the Q2 PRO headset with a Bluetooth enabled phone the phone must support the ability to pair to Bluetooth headsets. It is necessary to place the headset into pairing mode before trying to discover it with the phone. To do this you must:
1. Make sure the Q2 PRO is powered on.
2. Press and hold the Mobile button until the headset flashes Red and Blue. . (Note it will look like it is turning off; keep holding the Control Button in until it comes back on, Red and Blue alternating.)
3. Now search for a Bluetooth enabled headset from the Phone system you are pairing the Q2 PRO with.
4. After your device finds the Q2 PRO you will be prompted to enter a passkey. The passkey for the Q2 PRO is (0000).
Please feel free to contact us if we can assist you with any other questions.
HI,
I don`t know if you solve this? I had the same problem with my Ip5s after updated my G9 but then I tried to reset my G9 and after that i re-connect my phone again and now it works 🙂
So read the manual how to reset the G9
I followed gfalcon's instructions for reseting the pairing bet my iPhone 5S and Scala Rider Pro Q2 and using Siri works fine now...although I noticed I have to speak pretty loud for her to understand.
I gave up on Scala and sold it.
Now looking to buy the G9x.
Hi Im looking to buy the Scala G9x.
But I have two questions.
Is it compatible with iPhone 5S and 6 ?
iOS8 ?
Also, Im looking to buy a GPS, whose voice command would be listened in Scala inside my helmet.
Is that supported ?
And which GPS do you recommend, which pairs perefectly with Scala G9x ?
i have a Scala G9x. It paired great with my Windows Phone. I have since moved over to an iPhone 6. And to be honest, I have literally tried EVERYTHING to pair these devices, with NO luck!!! I have reset the Scala via instruction video and still no luck. anyone else have an issue with the G9x and the iPhone 6?
Lucky you !
Just bought a brand new SHO-1 (G9 based) and having troubles with Siri. It works very badly (Siri do not detect correctly when I have finished talking), After listing to music, I cannot invoke Siri anymore using the 2 sec press on Vol+
I'm very disappointed.
No solution but a pitiful workaround : wait 1 second then chug loud in the mic at the end of your sentence. It will help a bit Siri To detect the end of the sentence.
To invoke Siri : stop music before
conclusion : I won't buy any other Scala device anymore. Product are expensive, do not work correctly and support is arrogant. My NCOM bx5 kit was very very far better. during 2 years i never had any issue of this type with it. I regret a lot my previous solution (x-lite helmet + ncom integrated kit).
Hello,
I was looking since a long time how to activate Siri on a SCALA RIDER Q1. I found the solution. Tested on iOS 9.2 on iPhone 5S.
1. Make sur Siri can be enable when your iPhone is on the looked screen (check Settings > Touch ID and Password and activate Siri)
2. Presse simultanously the IC and MM bouton on your scala rider. You will hear a sound, then after a couple about 2-3 seconds the Siri activation sound.
3. Tell what you want to Siri. (after this step, you will then notice that nothing happens),
4. For Siri to obeys your command, BLOW A SHORT, LIGHT PUFF OF AIR INTO THE MIC. Then you will hear the iPhone validation sound. FOOL-PROOF!
(I wonder how Siri interprets that puff of air…)
Hi, I just bought a Q1 (firmware 2.0) and I have iPhone 6s Plus with iOS 9.3.1 Q1 connect but microphone doesn't work, my voice is so low that no one can listen to me. I tried with another q1, same issue. Cardo support has no idea what is happening, but if this is the situation I cannot use it
Hmmmm just got the Qz, I couldn't get the mic to work last night. (I have the 6s plus) the mic was mostly cutting in and out and was barely audible when it was working.
I will endeavour to do so again this weekend, I'll try using a different phone and see if this makes any difference.
Connectivity to Cardo Scala Rider
