Samsung Phone not recognized

I have a Samsung Fascinate Galaxy S phone that I am trying to transfer pictures over to my Mac. I plug the phone into the Mac, turn it on, but the IPhoto does not recognize it. The phone beeps, but the Mac, nothing. I also have a MacBook Pro 17' that I tried it on and it does the same thing. I bought the 13" at the end of November and it has the latest and greatest versions of Snow Leopard and ILife. Any help on getting it to transfer over?

MacBook Pro 13", Mac OS X (10.6.5)

Posted on Jan 1, 2011 8:37 AM

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Posted on Jan 1, 2012 4:28 PM

Good news! I have had the same problems with trying to get the photos from my samsung fascinate to my macbook pro. I FINALLY got it! Using the Bluetooth pair the phone and the mac. Then FROM THE PHONE go to your gallery and select all the pictures you want to transfer. Click Share and choose bluetooth. Then from your mac it will ask if you want to accept these files.

FYI, you DO have to have Bluetooth sharing enabled in your system preferneces/sharing. The pics went to my download folder, imported them into iphone and whala! I have been working on this forever and am so excited to finally figure it out! Hope it helps all of you.

40 replies

Apr 1, 2012 1:14 AM in response to vc.

I have an old Samsung GST S5230 (I think!) and this also wouldn't transfer files. I found that after selecting the videos that I wanted to transfer on the phone and then telling it to send by blue toothe I had to also scroll further down that list where there is another setting "visibile via bluetooth" or something like that (I have the german version which says "Sichtbar via Blue tooth"). When I clicked on this I was then presented with the list of selected files with a further bluetooth icon per file and I had to select each file individually to make it visible via blue tooth (pain in the bottom). Having done this the files then became visible in the blue tooth device browser on my macbook pro (under lion). I could then simply select all of the files in the browser and drag them to a folder on my mac. Hoorraaaah!


what a lot of effort for very little result.

Apr 19, 2012 5:59 PM in response to jkohio

I have tried SCGeordie suggestion but ran into 3 issues first it coppied the photos as camera then it also posted as thumbnails why?

Next when I plug the phone in it says the device I inserted was not readable to either ignore or select.

next when I got the photos copied and tried to eject the phone it says it can not eject I tried to force eject and it says it was done yet it remains on my desktop?

Oct 22, 2012 6:28 AM in response to jkohio

After installing KIES - Mac restarted and shown a error message "unexpected happened".

In the first screen - Mac shows - Do you want to open the application that created this issue?


Opening the KIES again and updating the firm ware to Galaxy Note 2. This application is funny.. when in use - you cannot browse other applications as KIES always comes to the top of everything.

Firmware update done... now..

I imported the music from iTunes (is it legal!) to KIES - then all the songs are duplicated atleast once. iTunes is showing up properly. I am not attaching this device again to Mac.


Installed Drop Box in SGN2 & the same account synchronizes to ML. It is very slow but serves the purpose with compromize on network usage unnecessarily & Drop box is available only for limited time anyways..

Aug 10, 2013 8:03 PM in response to STR22

I'm new at this so don't even know how to send a query so I'm replying to this message.


I just bought a Samsung Exhibit 4G (T599) but I don't have any plan - I just buy minutes. I wanted a Smart Phone to use its other features and since it recognizes WiFi I can use it in numerous ways. Problem is having my computer, a Mac with Snow Leopard OS, recognize the phone. I read the other comments but my Settings menus doesn't have the items your or anyone else mentioned. I downloaded Android File Transfer and when I fuss around with it I may get a brief connection, enough one time for me to download music onto my phone and a couple of apps. Any suggestions, anyone??? Thanks.

Dec 22, 2013 11:29 AM in response to jkohio

Hi, I had the same issue and it appears to be a common issue when using Apple and Samsung together. the solution here is getting a 2.0 micro USB cable and it should worked. I did try with the 3.0 Factory micro USB from Samsung several times but it will not be recognised by the Macbook Pro. So, please try a 2.0 micro USB if you have the late 2011-mid 2012 Unit. I am not sure how this will work for Retina-display units but the problem is nonetheless common. I have been through several forums and none could provide an solution. My device is a Samsung Galaxy Note 3 by the way. For other Samsung devices, you could try the same thing with a non-factory micro USB cable.


Hope this helps

Apr 18, 2014 7:38 AM in response to jkohio

Hi


I've tried this and it didn't work. The message 'Could not connect to device' and 'Try recoonecting or restarting your device' kept coming up.


Maybe it's the rsult of the continuing lawsuit betwene the two companies resulting io each tryong to frustrate the user of the other's products.


Used to work with the old USB storage methogd. Don;t know why Sansung went and changed a working arrangement.


Got any other suggestions?

Jun 25, 2014 10:08 PM in response to Akoji

In order to do this, you have to have access to that option, which is lost when you do the new OS upgrade, so this info is CRUCIAL:http://androidcentral.us/2013/11/enable-developers-options-android-4-4-kitkat/

So, I at least got this far, still...my PC can't keep the connection for any reasonable duration and as for my Mac, doesn't acknowledge any connection to the phone for longer than a split second, and yes...I'm using the USB cable that can with the phone. This is just nuts. Backing up any device should NOT be this hard!!!😠

Aug 18, 2016 12:06 PM in response to Shabab28

Shabab28,

I want to thank you from the bottom of my heart! I worked with this telephone for hours and read many posts with suggestions and NONE of them worked. But, using a micro USB cable is the answer!! I had NO idea that the phone would operate with the cord 'split' like that. The other side must provide power? Anyway, thank you, thank you, thank you! This was a TOUGH challenge that burned up a bunch of precious time.

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Samsung Phone not recognized

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