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Samsung Phone not recognized

I have a Samsung Fascinate Galaxy S phone that I am trying to transfer pictures over to my Mac. I plug the phone into the Mac, turn it on, but the IPhoto does not recognize it. The phone beeps, but the Mac, nothing. I also have a MacBook Pro 17' that I tried it on and it does the same thing. I bought the 13" at the end of November and it has the latest and greatest versions of Snow Leopard and ILife. Any help on getting it to transfer over?

MacBook Pro 13", Mac OS X (10.6.5)

Posted on Jan 1, 2011 8:37 AM

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40 replies

Jan 1, 2012 4:28 PM in response to jkohio

Good news! I have had the same problems with trying to get the photos from my samsung fascinate to my macbook pro. I FINALLY got it! Using the Bluetooth pair the phone and the mac. Then FROM THE PHONE go to your gallery and select all the pictures you want to transfer. Click Share and choose bluetooth. Then from your mac it will ask if you want to accept these files.

FYI, you DO have to have Bluetooth sharing enabled in your system preferneces/sharing. The pics went to my download folder, imported them into iphone and whala! I have been working on this forever and am so excited to finally figure it out! Hope it helps all of you.

Jan 21, 2012 7:35 PM in response to jkohio

I think this is the simplest way for anyone else interested in this.


I have been able to do it via bluetooth on my Macbook Pro, but not iMac. Same issue as many others.


So, I connected via USB, clicking YES when it warns it will disable other things.


I then open up the Kies application, which you can download.


It will show you when you are connected, in the panel on the left. Once connected, click on Pictures, which will show all of the photos on your phone.


Even though it is a Mac, click Save to PC. It will save to the Samsung directory, which will be on your home drive (where downloads etc are saved to), in a directory within that called photos. (Just search Samsung, if you can't find it, to see where it is hiding).


Do the same for videos, music and anything else.


Took and seems no one way is consistent!!

Feb 29, 2012 9:44 PM in response to jkohio

Try this since I have Galaxy Note and was trying to transfer photos and videos to my MacBook, it might help you if we have the same settings. First go to SETTINGS, then click WIRELESS AND NETWORK, then tick USB UTILITIES, then click CONNECT STORAGE TO PC once you have plugged USB to your laptop. Mac should be able to read USB after doing this. Go to Finder and you will see your USB device connected. Start copying your files from there! Hope this helps. =)

Apr 1, 2012 1:14 AM in response to vc.

I have an old Samsung GST S5230 (I think!) and this also wouldn't transfer files. I found that after selecting the videos that I wanted to transfer on the phone and then telling it to send by blue toothe I had to also scroll further down that list where there is another setting "visibile via bluetooth" or something like that (I have the german version which says "Sichtbar via Blue tooth"). When I clicked on this I was then presented with the list of selected files with a further bluetooth icon per file and I had to select each file individually to make it visible via blue tooth (pain in the bottom). Having done this the files then became visible in the blue tooth device browser on my macbook pro (under lion). I could then simply select all of the files in the browser and drag them to a folder on my mac. Hoorraaaah!


what a lot of effort for very little result.

Apr 7, 2012 4:21 PM in response to Christy Davis

To connect the Galaxy Note to the Mac via USB:


  1. go (on the phone) to SETTINGS > APPLICATIONS > DEVELOPMENT and tick 'USB debugging'. Ok the message that appears;
  2. plug in your USB cable connecting Note and Mac => the Note will notify you of the USB connection (in notification/menu bar at the top);
  3. pull down the notification area, tap the notification 'USB connected';
  4. in the screen that appears ('USB mass storage'), tap the button 'Connect USB storage';
  5. you'll see a NO NAME 'device' appear on the Mac which you can browse like any other USB stick.


(This worked connecting a Galaxy Note running Android 2.3.6 Gingerbread and an iMac running 10.6.8).


However, I'm still wondering how to mount the Note as a Samba share (like the iPhone and the iPad).

Apr 19, 2012 5:59 PM in response to jkohio

I have tried SCGeordie suggestion but ran into 3 issues first it coppied the photos as camera then it also posted as thumbnails why?

Next when I plug the phone in it says the device I inserted was not readable to either ignore or select.

next when I got the photos copied and tried to eject the phone it says it can not eject I tried to force eject and it says it was done yet it remains on my desktop?

Jun 13, 2012 6:33 PM in response to jkohio

I also had this problem. Originally, my Fascinate worked just fine with my MacPro Tower. Then Samsung did an update. From then on no joy. Then I purchased an Air. Really no joy. I took phone and old MacPro laptop, and the new Air to a tech. He told me Androids cannot talk to Macs - ok a Windows tech. :-(


Found an Apple guy. He couldn't make it work - Air was too new, Pro too old, but if I did *** and *** and ***, the tower should work. No joy, but did transfer via USB. An update later, no more.


I was very happy to find this board. I tried it all. No joy.


BUT!! Somewhere a penny dropped! I went back to my system preferences, to Sharing. I figured I had to click on Printer, on File, and periodically Internet sharing. Yup, there is also a Bluetooth button. Somehow not mentioned in the Bluetooth set up.


So if anyone out there is as clueless as I and a couple of techs have been. Try going to system preferences ->Sharing -> Bluetooth Sharing and make sure that box is checked. At this point, having so done, My MacBookPro, My MacProTower, my MacBook Air are all sharing via Bluetooth with my Samsung Fascinate.

Bless all things good.

Oct 22, 2012 6:28 AM in response to jkohio

After installing KIES - Mac restarted and shown a error message "unexpected happened".

In the first screen - Mac shows - Do you want to open the application that created this issue?


Opening the KIES again and updating the firm ware to Galaxy Note 2. This application is funny.. when in use - you cannot browse other applications as KIES always comes to the top of everything.

Firmware update done... now..

I imported the music from iTunes (is it legal!) to KIES - then all the songs are duplicated atleast once. iTunes is showing up properly. I am not attaching this device again to Mac.


Installed Drop Box in SGN2 & the same account synchronizes to ML. It is very slow but serves the purpose with compromize on network usage unnecessarily & Drop box is available only for limited time anyways..

Aug 10, 2013 8:03 PM in response to STR22

I'm new at this so don't even know how to send a query so I'm replying to this message.


I just bought a Samsung Exhibit 4G (T599) but I don't have any plan - I just buy minutes. I wanted a Smart Phone to use its other features and since it recognizes WiFi I can use it in numerous ways. Problem is having my computer, a Mac with Snow Leopard OS, recognize the phone. I read the other comments but my Settings menus doesn't have the items your or anyone else mentioned. I downloaded Android File Transfer and when I fuss around with it I may get a brief connection, enough one time for me to download music onto my phone and a couple of apps. Any suggestions, anyone??? Thanks.

Dec 22, 2013 11:29 AM in response to jkohio

Hi, I had the same issue and it appears to be a common issue when using Apple and Samsung together. the solution here is getting a 2.0 micro USB cable and it should worked. I did try with the 3.0 Factory micro USB from Samsung several times but it will not be recognised by the Macbook Pro. So, please try a 2.0 micro USB if you have the late 2011-mid 2012 Unit. I am not sure how this will work for Retina-display units but the problem is nonetheless common. I have been through several forums and none could provide an solution. My device is a Samsung Galaxy Note 3 by the way. For other Samsung devices, you could try the same thing with a non-factory micro USB cable.


Hope this helps

Samsung Phone not recognized

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