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Samsung Phone not recognized

I have a Samsung Fascinate Galaxy S phone that I am trying to transfer pictures over to my Mac. I plug the phone into the Mac, turn it on, but the IPhoto does not recognize it. The phone beeps, but the Mac, nothing. I also have a MacBook Pro 17' that I tried it on and it does the same thing. I bought the 13" at the end of November and it has the latest and greatest versions of Snow Leopard and ILife. Any help on getting it to transfer over?

MacBook Pro 13", Mac OS X (10.6.5)

Posted on Jan 1, 2011 8:37 AM

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40 replies

Apr 18, 2014 7:38 AM in response to jkohio

Hi


I've tried this and it didn't work. The message 'Could not connect to device' and 'Try recoonecting or restarting your device' kept coming up.


Maybe it's the rsult of the continuing lawsuit betwene the two companies resulting io each tryong to frustrate the user of the other's products.


Used to work with the old USB storage methogd. Don;t know why Sansung went and changed a working arrangement.


Got any other suggestions?

Jun 25, 2014 10:08 PM in response to Akoji

In order to do this, you have to have access to that option, which is lost when you do the new OS upgrade, so this info is CRUCIAL:http://androidcentral.us/2013/11/enable-developers-options-android-4-4-kitkat/

So, I at least got this far, still...my PC can't keep the connection for any reasonable duration and as for my Mac, doesn't acknowledge any connection to the phone for longer than a split second, and yes...I'm using the USB cable that can with the phone. This is just nuts. Backing up any device should NOT be this hard!!!😠

Aug 18, 2016 12:06 PM in response to Shabab28

Shabab28,

I want to thank you from the bottom of my heart! I worked with this telephone for hours and read many posts with suggestions and NONE of them worked. But, using a micro USB cable is the answer!! I had NO idea that the phone would operate with the cord 'split' like that. The other side must provide power? Anyway, thank you, thank you, thank you! This was a TOUGH challenge that burned up a bunch of precious time.

Samsung Phone not recognized

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