Cinema 23" - is this normal/acceptable?

Considering that the room its in looks lit and not completely dark, and that you can still see the backlight leakage, I'd say it's awful and warrants a return or exchange. It also has too many bad pixels IMHO.

Yea thats a tough decision, but based on the fact that theres a combo of dead pixels and a fairly large amount of backlight leakage Id take it back...hopefully they will just exchange yours for a new display...

Compared to my 23" Apple display, your's is just plain awful.

Aki,

Your post made me concerned. So, last night, I checked my new 23-inch Apple LCD for this backlight problem.

I do not have this problem.

,dave

I recently purchased a 23" cinema display as well. I went to watch a movie last night to check it out, I had a bad leakage of light on the screen as well (not as bad as yours though). I have 3 stuck pixels (red/green/green).

I wouldn't be as upset, except EVERY display I have from apple has several stuck pixels. I have a 17 in powerbook, 15 in powerbook, 60GB iPod, and now 23 in Cinema Display - ALL of them have stuck pixels. Honestly, I would expect better from apple.

Not sure what I will do next. I didnt think anything of it with the powerbook, because I knew that some displays had that. Then I got a powerbook at work with a nice blue pixel in the middle. Then my wife bought me the ipod with a nice white spot on the right of the screen, and now the display.

ugh.

Yeah, It is kinda tough. I love apple products as a whole, and I will never go back to the PC world. However, I just wish I could get something without any issues. Ha.

I think I am going to pursue something with this, after 4 different displays - I dont want to always get stuck with the bad displays/displays that have problems. I am going to run a few pixel checker tests and such, but I think the new cinema will need to be replaced.

My G4 Powerbook has been GREAT, and the stuck pixel wasnt so bad on that. As for heating, I always have fans running nearby as the cpu fans are constantly kicking in.

That's strange because the occurence of dead pixels should be very rare these days because of improved manufacturing techniques. Concerning the iPod I'm pretty sure there is a zero dead pixel tolerance, so you should be able to have it replaced. As fot the other displays, geez. A relative recently purchased a 24" Dell display, and I was pretty sure that there would be lots of dead pixels. Luckily for him there were none and the backlight is very even and nice, unfortunately the design is awful. But even Dell who makes cheap ugly products can get backlighting right.

Well, glad to hear you can at least get your money back. I am trading mine in right now to see if a second one will be any better - lets hope it is. If not, I will be returning it for a refund.

I agree - there needs to be better quality from apple.

Peace,
Nate

Aki,

I'm in the same boat. Originally bought my 23" from Apple online and immediately noticed 13 bright stuck pixels and 1 dead pixel. Shipped it back to them but the replacement unit was just as bad. I also noticed your problem with the backlight leaks on the replacement. After two defective units Apple allowed me to return it to the store instead of shipping it back to them. I convinced the store employee to let me open it in store. The first unit we checked out had very obvious bad pixels. After that they told me I could only open one more and then that's all they could do for me. The second monitor's pixels seemed fine but it was too bright in the store to do any real backlight tests. I decided to bring this monitor home only to find the worst backlight leaks yet.

So, this brings me to where you are now. I'm going to return this unit and get my money back. After this many bad monitors I don't think I can trust Apple to have a monitor that I'll find acceptable. Sidenote: I use a 30" Apple display at work that is perfect... maybe something is off with these 23" displays?

Have you found a replacement yet?

Thanks! C.J. Sanders