Touch screen going crazy

For the past few weeks, the touch screen goes crazy as if an invisible finger is touching the screen in random locations. This happens regardless of if I am holding the iPad in my hand or not. I could be reading a web page and having the opah on the desk and in random it happens.
I am not using any screen protector and there are no scratches on the screen.
The iPad goes in this mode in random and it is not linked to any specific application.

The way to get it out of this mode is to hit the power button once and then unlock the screen.

Does anybody else have this issue?
Any solution to this?
Is my ipad broken?

Thanks
Sam

iPad 64GB, iOS 4, Touch screen operation

Posted on Jan 5, 2011 4:18 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 5, 2011 4:24 AM

Hi Tiger San,

Try:
1. Power cycle the iPad, turn off and then back on.
2. Hard reset; hold both the sleep and home buttons until the Apple logo appears.
3. Factory restore by attaching to iTunes, but back up all information first so you can restore it.

If none of these steps work, in ascending order of course, then a visit to the Apple Retail store genius bar is in order. Not responding to these steps means a faulty touch screen.
53 replies
Question marked as Top-ranking reply

Jan 5, 2011 4:24 AM in response to TiganSan

Hi Tiger San,

Try:
1. Power cycle the iPad, turn off and then back on.
2. Hard reset; hold both the sleep and home buttons until the Apple logo appears.
3. Factory restore by attaching to iTunes, but back up all information first so you can restore it.

If none of these steps work, in ascending order of course, then a visit to the Apple Retail store genius bar is in order. Not responding to these steps means a faulty touch screen.

Mar 24, 2017 2:46 AM in response to bubblejar

I think you may be on to something with your "static" theory. I do have mine plugged into a surge protector (in fact the surge protector has its own USB charging ports, which I use), but the charging cable was lying across my bed, so the potential for a static charge running through the cable is definitely there.


I unplugged and restarted my ipad, AND I cleaned the screen (it had a LOT of fingerprints all over it, and I know from working with electricity that static charges can travel across dirty surfaces very easily). So far, so good. The screen seems to be working fine now.

Dec 8, 2014 10:17 AM in response to TiganSan

I have just had this problem with my wife's ipad 2 but only when plugged into our mac mini, randomly the screen started going crazy, opening emails, trying to type them, opening apps etc.. Rebooted and re installed the software on a clean install and the minute i plugged it back into the mini the screen when crazy again. The problem is unique to the ipad and the mini, when i plug the ipad with the same cable into my macbook it behaves normaly, Secondly if i plug in a different ipad to the mini then that ipad also behaves erratically.


Our mac mini is plugged into our tv via a hdmi cable, the hdmi cable and the usb ipad cable are close to each other when plugged in. I noticed that if the hdmi cable is removed the problem seems to stop, if i press the hdmi cable close to the usb cable then the problem seems to get worse and pulled away better. So i believe it's got something to do with interference, it may also be a power supply issue either from the mini or going into the iPad. I also notice that the mini's bluetooth tackpad does not respond well or smoothly when the iPad issue is going on, this is several feet away from the mini. Strangely though the mini has been setup this way for a couple of years and we've never had problems syncing the ipad before, this makes me think it might be a power supply issue, perhaps this is causing the interference. My next step will be to replace our hdmi cable to see if this is the issue.

Mar 1, 2017 10:43 AM in response to TiganSan

It seems that for the last few years (read - since they introduced the Lightning charger). It appears that when plugged in for charging purposes, the heat reacts with the touch screen and can cause phantom touches. If your screen is unlocked it can open apps, make text messages (not coherent ones, but it types) and place phone calls. You would think that several years later Apple would have a better answer to this issue. Then again, you would think they would add the Reply vs Reply All feature to text messaging so we can choose who we respond to. But apparently we keep buying the devices so they dont seem to care.

Jan 29, 2017 9:55 PM in response to TiganSan

I was having the same issue, I live in an old house with old electricity, I've been using apple chargers and apple blocks to charge my phone and when plugged in I couldn't even type or do anything on my phone after trying a few things I switched the power block with another apple one, always the same, got a few more brands and always the same.. I was about to throw my phone.. But i thought I'd try one that my work gave me, I don't know if it has anything to do with it but there's a little light on it. Works well now. But even though I fixed it, I still want to know the cause so I looked into the electricity in the house, there's a ton of EMI (electro-magnetic interference) and also the voltage here is over 120v usually around 130/135 so I think that little light is using the excess and sending my phone the right current. Just a thought and my non-expert explanation. Maybe someone with more knowledge could point me right or wrong. By the way I made a whole new wiring from the electrical box to my room where i plug my phone with brand new EMI free wire. Still gives 130v but it works that's all that matters to me.


Edit: The power block from apple worked for a week or so on the new wiring. I've been using the one with the little light for about a month now and no issues have shown up and as a bonus it charges way faster in 30 mins or so, 0 to full. When it used to take over an hour.User uploaded file

Aug 5, 2017 7:00 PM in response to TiganSan

My problem was my iPad keyboard went bonkers often,

like it had a mind of its own.

I found the solution to be my iPad case the 4 corner

clips were too tight. Removed case and no problems.

Without the case on, I tried typing while applying thumb

pressure on lower corners and keyboard acted up again.

Of course I will not apply pressure anymore and hopefully

live happily ever after. Definitly a manufacturing issue.


Hope this helps.

Jan 5, 2011 9:51 AM in response to Ralph Landry1

Thank you for your reply. As I said in my original post. Once the iPad gets in that mode I can easily resolve it by pushing the power button to lock the sreen and then unlock and resume.
My concern is that my iPad did not use to behave this way before andbnow it is.

I want to understand the possible source of the issue and if it can be resolved. I came across one other posting that had the same problem.

Thanks
Sam

Dec 8, 2013 3:55 AM in response to TiganSan

Hello,


I have exactly the same problem with iPad2. It only appears since I use a new recharger and since the old one is defect. The touch screen only plays crazy as long as I recharge the battery. It is able to unlock the device, to write messages and to paint images and to use other Apps in an uncontrolled way. The problem disappears completely when I remove the battery recharger. I also think that other devices in the close area might play a role here and that there are electromagnetic interferences (EMI) who cause that problem. The attached image shows how the touch screen played crazy while the Notepad+ App was open. The dark blue lines were paint by the iPad (which got an own personality), not by a person. Nobody used the iPad at that time. I didn't have my hands on it, I only looked at it. The screenshot (which was made afterwards) only shall show how the touch screen plays crazy.


It also makes me scared a bit if I think about it. I just hope it hasn't any long-term effects on the device.


User uploaded file


Edit: Since I know about that problem, I turn off the iPad while recharging the battery. Or I use the USB slot of my Mac mini to recharge the battery, the problem doesn't appear there. But, beside of that, I think that such problems shouldn't appear. It also shows another time that Apple doesn't stand for quality anymore.

Mar 17, 2011 3:24 PM in response to TiganSan

yes, mine is acting the same. When I open Safari it just goes crazy. Shifts the screen right & left, makes the screen big & little intermittently. This doesn't happen all the time but alot of the time. Another wierd thing it does is when I am reading books on ibooks, the pages will start flipping backwards on their own.
*****! If anyone has this problem, please let me know so that we can share our pain. I am going to try the restore & see if that helps.
Sad in South Georgia 😟

Dec 12, 2012 4:55 PM in response to TiganSan

I have the same issue of the screen going crazy (starting a text, clicking on a song, without me touching the screen at all, etc). I noticed that this happens when the phone is plugged for charging and the battery has fully charged (and still plugged). When I unplugged the power cable, the phone does not act crazy anymore.


Some physics guy could step in now, I suspect an explanation on the lines of electrons and magnetism leaking out.

Jan 27, 2013 5:01 AM in response to Happy-12

Hi. Had the same problem on my Iphone 4S and my son's Ipod 4. The screen was going crazy: we could try to click somewhere and it seemed to click anywhere making it impossible to use the device. We were rebooting to solve the problem but it kept getting back. After a while, we noticed the same as Happy 12, it only happened when charging but necessarily fully charged but only when using certain chargers and sorrily not Apple brand. As soon as we disconnect the Iphone or Ipod, everything returns to normal. It makes it scary to think that a charger can have an impact on the response of the screen ...

Jan 5, 2011 10:17 AM in response to TiganSan

Some others have had similar problem and resolution was to replace the iPad. However, a reset, or restore from backup or a restore to factory defaults may resolve the problem if it is a software corruption problem. If it still happens after a restore to factory defaults then I would call either AppleCare or make an appointment at the Genius Bar of an Apple store since it is likely a hardware problem.

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Touch screen going crazy

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