Lego Harry Potter disappears from store after purchase, Ripped Off!

No Problem Kaboodle. Edwin from Feral Int is on the case and seems to be committed to sorting things out a.s.a.p.

Re-download the software. They should not charge you again..

Hello all,

As you may already know, LEGO Harry Potter is currently unavailable on the App Store. We're working with Apple to fix the problem, but it's unlikely to be back on the store until after the weekend. In the meantime, if you've already bought it from the App Store, we want you to be able to play the game! So here's what we're going to do: If you purchased the game from the App Store, you will have received an email receipt with an order number. Forward that email receipt to us and we'll email you a link to download the game from our website, and a Product Key to activate it.

Thanks for your patience, everyone… it's going to be a long weekend!

Message was edited by: Edwin @ Feral Interactive

<Edited by Host>

Edwin (and other Feral Interactive team members),

THANK YOU!! — our son is very eager to begin playing the game, and will be thrilled when we tell him that this will be possible this weekend instead of “sometime in the future, once everything gets sorted out.” I am sorry that this will make for a long weekend for your team, but I greatly appreciate your dedication and your willingness to make this right for me as a customer.

Thanks again (and email sent)

Jeff

After emailing the company, I was sent another digital copy that isn't through the App Store but from Feral.

Same here.. but now I can't activate it.. Any luck?

Edwin,

Thank you. I was able to download the new LHP file, and was able to activate the new copy with the Product Key you provided.

I had to try to activate about 10 times, but it finally worked.

🙂

Hello All,

As you know LEGO Harry Potter has been removed from the store at this time. We are working with Apple to solve the problems and should have them solved in the next few days.

If you have bought the game and cannot play have a look further up the thread and you will find instructions on how you can get the game direct from our website so you can get playing as quickly as possible.

Edwin

It would be a great feature if the App store warned you if you were trying to download an app for which your machine did not meet the mins.

apple contacted me and they issued me a refund which is great, but no apology for the screw up, no admission that they did something shady, that burns me.

Edwin is a champ though for helping everyone get this game, i'm over it, maybe i'll re-purchase it down the line but i'm waiting a while till i have a better sense that the Mac App store is what apple professes it to be.

Australia is hard place to provide high speed Internet without using locally based mirror servers, as we have had to react quickly we have not have time to get a mirror in place for Australian customers.

Winning the Ashes was a nice feeling but we would not deliberately slow down you download, maybe if we had lost.... 😉

If you have any questions just email me at the hogwarts email address.

Edwin