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Level 1

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appleworks file won't print in Snow Leopard

I recently migrated apps and files from an older iMac to an iMac5,1 (late-2006 model). I use the same HP photosmart 7960 printer. When I send a file to print, one I have printed before with the old iMac, it won't print. I went onto HP's site to download a driver but during installation it says the setup assistant quit unexpectedly. I am trying to print files from Apple Works 6. I can print from Text Edit and from Mail,

Can you help? Thanks.

iMac5,1, Mac OS X (10.6.5)

Posted on Jan 6, 2011 6:06 PM

30 replies

Jan 12, 2011 2:11 PM in response to Fred-M-

The Disk Utility option is in one of the menus at the top of the screen, as best I can recall.

Yes, you start as though you're going to install OS X, by choosing a language, and then the next screen (where the main window onscreen shows the OS X installer) has a menubar at the top where you can choose Disk Utility. The main menu heading reads something like Utilities or Tools (I think the former).

glaucous Author

Level 1

0 points

Jan 17, 2011 4:49 PM in response to Fred-M-

Sorry for the delay. I ran the disk repair from the Snow Leopard disk and repaired disk permissions. The printing problems worsened. I tried uninstalling then reinstalling the HP disk and there was no printing at all. I finally found and downloaded Apple's HP print drivers 2.5.2 dmg. Now I'm essentially back to where I started: It will not print anything in an Ariel typeface but it will print if I change the typeface to, say, Helvetica or Palentino. Nor does it display the print panel that allows me to print multiple copies at once. Believe it or not, the prospect of changing typefaces in hundreds of lessons no longer seems so onerous!
BTW, when I select these files in Finder the Get Info shows that they are AppleWorks 6 (no version is specified) w/.cwk extensions. They open in AW6.2.9.
Thank you both for your help.

glaucous Author

Level 1

0 points

Jan 17, 2011 4:50 PM in response to Barbara Brundage

Sorry for the delay. I ran the disk repair from the Snow Leopard disk and repaired disk permissions. The printing problems worsened. I tried uninstalling then reinstalling the HP disk and there was no printing at all. I finally found and downloaded Apple's HP print drivers 2.5.2 dmg. Now I'm essentially back to where I started: It will not print anything in an Ariel typeface but it will print if I change the typeface to, say, Helvetica or Palentino. Nor does it display the print panel that allows me to print multiple copies at once.

Believe it or not, the prospect of changing typefaces in hundreds of lessons no longer seems so onerous!

BTW, when I select these files in Finder the Get Info shows that they are AppleWorks 6 (no version is specified) w/.cwk extensions. They open in AW6.2.9.
Thank you both for your help.

Jan 18, 2011 7:15 AM in response to glaucous

Never use the disk to install print drivers--those are almost always way too old. Go to HP's site and download the latest drivers.

AllenETD

Level 1

125 points

Jan 26, 2011 1:59 PM in response to glaucous

It's about time for you to get iWork or Microsoft Office. AppleWorks is no longer a supported product, so every time you upgrade to a newer OS, there is less of a chance of it being able to work.

KOENIG Yvan

Level 8

41,807 points

Jan 30, 2011 2:35 PM in response to AllenETD

You are funny.
Read my signature to understand why some of us continue to use AppleWorks.

Yvan KOENIG (VALLAURIS, France) dimanche 30 janvier 2011 23:35:12

mpcombs

Level 1

0 points

Mar 10, 2011 7:52 AM in response to glaucous

I know I am late to the party, but I found the easiest solution to this problem is unfortunately an extra step. To print the file with the desired fonts, Select Preview in the print dialogue box. This will open your AW6 file in the Preview application, and you will then be able to print it normally from there. Why this works is beyond me.

Jun 6, 2011 7:59 AM in response to glaucous

Whelp . . . just got my new iMac i5 21.5" last week and low and behold SOME Appleworks files will not print. In particular - envelopes in database. Other database documents are fine. I tried over and over and it DID print my logo once. My printer is a HP 2300. My hunch is supplied driver with the new 10.6.7 computer. Has anybody resolved this issue?

Peggy

Level 8

41,607 points

Jun 6, 2011 9:40 AM in response to glaucous

If you used the Migration Assistant to move from the older iMac to the newer one, it will have moved your account with the preferences in your home library. AppleWorks doesn't handle this well. You need to delete the AppleWorks preferences & then use Disk Utility to repair permissions.

Jun 6, 2011 1:38 PM in response to Peggy

Peggy,

I dumped the preferences, ran Disk Utility and restarted the computer and repaired permissions. Just won't print any envelope database file. Weird. Everything works like it will print. Just nothing appears on the envelope.

Whatever it is, I will put my money on a easy solution - sooner or later . . .

Marv

Peggy

Level 8

41,607 points

Jun 6, 2011 3:27 PM in response to Marv Meyers

I think the "easy" solution is to save your labels DB as ASCII text. This creates a tab-delimited file but you need to add the .txt extension, AppleWorks won't do it for you. Then import the .txt file into Address Book & print the labels.

Jun 8, 2011 8:23 AM in response to Peggy

Peggy,

We're talking envelopes - database envelopes. I haven't even tried to see if labels print. I REALLY need my envelopes to print. They print fine on the old iMac g5 running 10.4.11.

Peggy

Level 8

41,607 points

Jun 8, 2011 9:14 AM in response to Marv Meyers

Address Book can print to envelopes, too.

Jun 9, 2011 1:38 PM in response to Peggy

My address names aren't in Address Book. Something isn't right. Can't tell if it's the computer, printer, software, drivers - who knows. Everybody blames everybody else. One database form printed fine until the 6th layout. Never printing problem on the old G5. EVERY other problem the iMac g5 had - I had!

DJC

Level 1

5 points

Jan 9, 2013 2:07 PM in response to Barbara Brundage

Barbara Brundage wrote:

It's more likely something like the new computer having a different version of the font you were using. Try highlighting all the text and selecting the font again and see if that makes a difference. Also, if there are images, a corrupt image can also cause a file not to print.

I've had to do this many times over the past four or five years as Apple updates the included versions of the basic fonts, like Palatino, for example.

Thank you Barbara! This problem surfaced today out of the blue. I found that I had to perform a SAVE AS and change the font for the printer to stop spitting out blank pages. Neither the Save As nor the font change alone would solve the problem.

appleworks file won't print in Snow Leopard